The hotel staff were extremely welcoming and helpful. The property is under new management and currently undergoing renovations, as it appears the previous management allowed it to fall into disrepair. While the exterior may not impress at first glance, the rooms are clean and comparable to a standard Motel 6. The location is excellentâquiet in the evenings with no outside noiseâand conveniently close to restaurants and local attractions. Renovations are ongoing, and once complete, this could become a charming spot in Manitou Springs.
Price was excellent but too good to be true - very low quality. Air conditioner had been set at 50. We turned it off immediately. Room was freezing aii night. This August 3. So no blankets. We wrapped up in our clothes. Bedding was clean but dingy and so wrinkled. Immenities were almost non existant. No plastic cups or glassed. No one on duty or on site after 11 pm. The come back at 10 am. Bed was delapidated felt like boards underneath. Sink and toliet clean. Tub had a slimmy yellow sticky scum. I requested a 1st floor room. Got it but it was 4 steps down, I walk with a cane. So difficult for me. Steps
Room filthy, looked like they just made the bed and forgot to clean it. Shower drain stuffed with hair. Urine stains on the mattress with just a sheet over it (didnât even look like they attempted to clean it)
Amazingly friendly staff. Very accommodating. This property does have new management so things are hopefully going to improve.
The property itself was meh... not very homey or comfortable. The rooms felt cold and un-inviting. No blackout shades. Light from the hallway can be seen from under the door. Some rooms dont have a heater. Half of the rooms windows look out to a very unappealing and trashed out walkway between the neighboring property.
A place not so clean, old a not good maintenance, there is no reception early morning not even nights. You can hear everything from the main hall and also the upper rooms didn't like it at all
TV cabinet was broken which was unsafe for my daughter, tv didn't work, water pressure was bad, no hot water. the bed was comfortable, that was the only decent thing about our stay. we were supposed to stay 2 nights, but we ended up booking a different hotel for our 2nd night
Points forts : Service et personnel, confort de la chambre
Staff made the difference
This is a budget friendly motel under new ownership and improvements are being made. While the property needs work, the motel staff were friendly and accommodating.
Property was easily accessible and conveniently located to desired location. Room was clean and bed slept well. Window unit a/c worked fine kept room temperature comfortable.
Poor lighting in room. Electrical outlets working but very loose.
Pool and hot tub not working looked like for a long period time. Lobby area very small and closed 11pm until 9am.
Friendly staff just seemed to be overwhelmed trying to keep up