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Comfort Inn Columbia West

2.5 star property
Hotel near Riverbanks Zoo and Garden in Columbia

Choose dates to view prices

Photo gallery for Comfort Inn Columbia West

Lobby
Lobby
Seasonal outdoor pool
Exterior
Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
911 Bush River Rd, Columbia, SC, 29210-7516
  • Place, AMF Seven Oaks Lanes
    ‪6 min walk‬
  • Place, BTM Dutch Square Cinema 14
    ‪15 min walk‬
  • Place, University of South Carolina
    ‪7 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

City center stay.Your stay at this St. Andrews hotel places you within 2 miles (3 km) of Three Rivers Greenway and BTM Dutch Square Cinema 14. Also, Riverbanks Zoo and Garden is within 3 miles (5 km) and University of South Carolina is within 6 miles (10 km).

What's nearby

  • AMF Seven Oaks Lanes - 6 min walk - 0.5 km
  • BTM Dutch Square Cinema 14 - 15 min walk - 1.3 km
  • Riverbanks Zoo and Garden - 2 min drive - 4.0 km
  • University of South Carolina - 7 min drive - 9.0 km
  • Fort Jackson - 18 min drive - 32.0 km

Getting around

  • Columbia Station - 8 min drive
  • Columbia Metropolitan Airport (CAE) - 11 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Cook Out - ‬6 min walk
  • ‪Waffle House - ‬3 min drive
  • ‪Circle K - ‬3 min drive

About this property

Comfort Inn Columbia West

Hotel near Riverbanks Zoo and Garden in Columbia
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Columbia West. Free self parking is available.

This Columbia hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Comfort Inn Columbia West offers 96 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Columbia hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open April 14 and close September 30.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Columbia
Comfort Inn Motel Columbia
Comfort Inn Columbia Hotel

Comfort Inn Columbia West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

EASWARAMOORTHI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF
Stayed 1 night in Sep 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service
The room had a smell and it needed remodeled
Stayed 1 night in Sep 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, property conditions & facilities
I previously reserved my room, but did not check in until later that night. Literally, upon opening the door and turning on the lights we were greeted by a few roaches in the sink. My spouse went to use the restroom and pulled back the curtain to the shower and once again, we were greeted by not one, two, or three, but four roaches. We turned right around and requested a refund. Thankfully we was able to book another room considering the time of night it was. Was very unhappy with the Comfort Inn.
Stayed 2 nights in Sep 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Amenities
We entered the building and we were unable to stay, as it smelled of smoke, the condition was less than acceptable, and there were people who appeared to be long term tenants spending time in the hallways with doors open, music playing and people vaping. The photos depicted on Expedia certainly did not show the current conditions. Did not feel safe there.
Stayed 3 nights in Sep 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on ceiling of bathroom. Bathroom door did not close properly. Elevator had a step that would make you trip because there was no warning saying step up. Me personally I didn’t feel it was worth $200 a night
Stayed 1 night in Sep 2025

10/10 Excellent

Carin

Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Stayed 2 nights in Aug 2025

10/10 Excellent

JAK

Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
No pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Greg

Liked: Cleanliness, staff & service
The first room we were given smelled terrible. We were offered another room, but it smelled just as bad. The carpets in the rooms and hallways were very dirty and stained.
Stayed 1 night in Aug 2025

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Hotel I have ever stayed in. The first room we were given smelled strongly of smoke. The lady at the front desk was helpful and immediately gave us a new room but within 5 minuets of walking in we noticed bed bugs crawling all over the floor and the beds. We immediately left, changed into clean clothes and bagged up all our stuff until we could get home and treat everything. It was filthy, would never recommend
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Stayed 1 night in Jul 2025

2/10 Terrible

Shelley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It great
Stayed 3 nights in Jul 2025

2/10 Terrible

Regina

Stayed 1 night in Jul 2025

2/10 Terrible

Regina

Travelled with family and small children
Liked: Amenities
They was very rude and disrespectful not a friendly place plus they had bugs. I'm a recommend no one else from North Carolina or anybody that's reading this don't go back there. Very unprofessional
Stayed 3 nights in Jul 2025

10/10 Excellent

Miracle

Stayed 2 nights in Jul 2025

4/10 Poor

Lakia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were small and not well equipped.
Stayed 1 night in Mar 2025

4/10 Poor

Regina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was MOLD in the bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Tichinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025