6/10 Okay
Parisa
Travelled with partner
Sep 5, 2025
I traveled to Denmark and at the beginning of my stay I was at Phoenix Hotel which was in great location, clean and historic but super expensive, not worth the price we paid to be close to tourist attraction. I would not repeat that mistake again. The Best Western hotel gave us a huge room, twice as big as Executive double room in Phoenix which was their largest room there. The view was awesome form our room, bed was comfortable but attention to details were missing. Stains on the sofa and armchair was very obvious and bothersome. The door lock chain was broken and the coffee machine water container was left in the bathroom dirty. So I did not use their coffee at all. However Staff were friendly and nice. We did not use the breakfast, but the room they served it, was very nice too. The best part about this hotel is its proximity to multiple restaurants, (The hotel has its own restaurant too), a reasonably price grocery store had everything you needed, a short walk to metro and one station away from airport. We literally walked to the metro with our large suitcases, got tickets , and went to airport in 5 minutes. I would choose this hotel again to save money, get a massive room and be close to metro. But I hope they step up in their cleaning of the furniture upholstery inside the rooms, the coffee machine. and fix the stuff before admitting their guests into the room. I did not get this hotel a 4 or 5 star because I have OCD and cleanness is very important to me.
Parisa
Stayed 2 nights in Aug 2025



















