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4.6 out of 5

"Liked that it was central. Very nice place. Great breakfast with friendly service " More

By a verified traveller on Fri 10 Jan 2020

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Hotel Description

4-star hotel near Tivoli Gardens

City center stay

A stay at this Copenhagen City Centre hotel places you steps from City Hall Square and a 5-minute walk from Stroeget. Tivoli Gardens and National Museum of Denmark are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, cable TV

The 169 guestrooms have TVs with cable channels and offer free WiFi and room service. Other amenities include hair dryers, safes, and phones.

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$137* Per night/room 21 Feb. - 22 Feb.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Scandic Palace Hotel ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Scandic Palace Hotel

Everyone (4) Family (3)
5 out of 5
Liked that it was central. Very nice place. Great breakfast with friendly service

Posted by on 10 Jan. 2020

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Comment from Hotel Management

24 Feb. 2020 by Erika Nathalie Nilsson

Dear Anonymous, Many thanks for the fantastic rating you have given your recent stay and for sharing a great review with us. We are very pleased to learn that you had a great stay with us, and we hope to be able to welcome you back again soon. Best regards, Erika Nathalie Nilsson Front Office Supervisor

5 out of 5
Great location and a friendly staff. Pleasant room.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

24 Feb. 2020 by Erika Nathalie Nilsson

Dear Anonymous, Many thanks for the brilliant rating and review you have decided to share with us. We are very thankful for it, and pleased to learn that you enjoyed the stay with us. Hope to be able to welcome you back again one day! Best regards, Erika Nathalie Nilsson Front Office Supervisor

5 out of 5
Excellent location right in the heart of the city. Very friendly and helpful staff. Fantastic breakfast buffet

Posted by on 20 Sep. 2019

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Comment from Hotel Management

24 Feb. 2020 by Erika Nathalie Nilsson

Dear Anonymous, Thank you for the brilliant rating you have left for us. We are very thankful for it. It is great to lean that you enjoyed our perfect location in the city. We agree with you, that it simply can not be any better. We trust that our staff was helpfull when it can to guiding you around the city. We hope to be able to welcome you back again with us. Best regards, Erika Nathalie Nilsson Front Office Supervisor

4 out of 5
Great hotel, great location, good staff-good breakfast included, only complaint it took 2 emails, before I arrived, and 2 visits to the front desk to get a foam pillow to replace the down pillow in the room.

Posted by on 21 Aug. 2019

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Comment from Hotel Management

24 Feb. 2020 by Erika Nathalie Nilsson

Dear David, Many thanks for taking your time to rate your recent stay with us and for shaing your thoughts with us. It is fantatsic to learn that you had a great stay with us and that you seemed to enjoy everything from our perfect location, to the service our staff provide to our delicious breakfast. We are very sorry though that you had to inform us numerous times about the wish for foam pillows. That should definitely not be the case, and should have been taken care of right away the first time you asked for it. Hope that we anyways will be able to welcome you back again one day! Best regards, Erika Nathalie Nilsson Front Office Supervisor

4 out of 5

Posted by on 20 Jun. 2019

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Comment from Hotel Management

24 Feb. 2020 by Erika Nathalie Nilsson

Dear Anonymous, Many thanks for taking your time ro rate your recent stay. We are thankful for it. Hope to be able to see you back with us soon again! Best regards, Erika Nathalie Nilsson Front Office Supervisor

5 out of 5
Very nice hotel in the Centrum. Close to shopping and retaurants. Across from city hall plaza so it can get very busy with the younger generation for concerts and rallies. Nice outdoor area in front of the hotel. We were offered an upgrade to a mini suite which was very nice and spacious. I would definitely stay there again.

Posted by , from Braintree, MA on 4 Oct. 2018

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Comment from Hotel Management

7 Mar. 2019 by Patrice Boman

Dear Mary, Many thanks for the recent stay and the brilliant rating you left for us also left for us, we are very thankful for it and hope to see you soon again. Best Regards Patrice Boman Front Office Manager

5 out of 5

Nice hotel in the centrum.

Excellent hotel. It would be nice to have airconditioner there.

Posted by on 28 Jul. 2018

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Comment from Hotel Management

7 Mar. 2019 by Patrice Boman

Hi Anonymous, Many thanks for the recent stay and the brilliant rating you left for us also left for us, we are very thankful for it and hope to see you soon again.Best Regards Patrice Boman Front Office Manager

4 out of 5

Great location

Pros: Location and staff
Cons: Better air conditioning/more ventilation available during unexpectedly warm weather
Location: walkable to many Copenhagen sites as well as to shopping and train station
Great location, comfortable and close to everything. Staff always friendly and willing to help. Even outdoor waiter was exceptionally friendly and helpful, offering great suggestions about local sites and food

Posted by on 9 Jul. 2018

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Comment from Hotel Management

7 Mar. 2019 by Patrice Boman

Hi there Anonymous, Many thanks for the recent stay and the brilliant rating you left for us also left for us, we are very thankful for it and hope to see you soon again. Best Regards Patrice Boman Front Office Manager

About the Scandic Palace Hotel

Location Rådhuspladsen 57, Copenhagen, 1550

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1291 square feet (120 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Scandic Palace Hotel. This 4-star Copenhagen hotel is smoke free.

  • 169 guestrooms or units
  • 1291 sq ft of conference space
  • 120 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kastrup Airport (CPH) (14 km / 8.7 mi)
  • Train station: Copenhagen Norreport Station (0.9 km / 0.6 mi)
  • Metro station: Rådhuspladsen Station (0.1 km / 0.1 mi)

Room Amenities

Scandic Palace Hotel offers 169 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Palace Bar - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 250 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: DKK 200 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of No between bookings. The property affirms that it follows sanitization practices of https://www.sst.dk/da/corona/FAQ and No guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DKK 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: DKK 250 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copenhagen Hotel Palace
  • Copenhagen Palace
  • Copenhagen Palace Hotel
  • Hotel Palace Copenhagen
  • Palace Copenhagen
  • Palace Copenhagen Hotel
  • Palace Hotel Copenhagen
  • Scandic Palace Hotel Hotel
  • Hotel Scandic Palace
  • Scandic Palace Copenhagen
  • Scandic Palace Hotel Copenhagen
  • Scandic Palace Hotel
  • Scandic Palace
  • Scandic Palace Hotel Copenhagen
  • Scandic Palace Hotel Hotel Copenhagen

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.