4/10 Poor
Kris S.
1 Jan 2023
Not worth it
I’ll start with the positives.. the house is very large and has plenty of room for everyone. It is well equipped and has everything you need. There are plenty of dishes, silverware and pot and pans. There are not a lot of glasses though.
The views are amazing and the location is good.
Now the negatives.., the elevator was not working during our stay. We were called and told about this prior to our stay and decided to still go. But because of the layout of the house an elevator is needed. Caring carrying groceries up all those stairs is not fun. Make sure the elevator is working is you stay here.
It looked like there was a lot of storm damage ( no one to blame for that but Mother Nature). We were not aware of this. We had no direct access to the beach and one of the hot tubs was blocked off due to the damage of the deck. The other hot tub barely had enough water to cover the jets and had cob webs and dirt all through it. It looked like it had not been used in a long time. So we had no working hot tubs.
The kids used the jetted bath tub ( since no hot tub) and the tub immediately filled with mold when the jets were turned on.
The entire left side house had no hot water. Ot got luke warm at best. So even though every bedroom has its own bathroom ( which was very nice) we all had to shower in one of the times on the right side of the house.
And now for the worst…. There was vomit in the washing machine when we arrived. Unfortunately this was not noticed until a load of clothes was ran through. So one of our guests had to replace most of their clothes because obviously no one is going to wear clothes covered in someone’s vomit.
I sent several unanswered emails and 2 unanswered voicemails were left. I still have not heard from anyone regarding our issues.
There are too many other houses and companies to choose from in the area. Stay somewhere else.
Kris S.
Stayed 5 nights in Dec 2022