Best Western Plus Portland offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Best Western Plus Portland also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
We had to return to check in. We were told the system was down. There was not a remote so I asked the front desk for one. The one we were given did not work.
It was clean and comfortable. Hot breakfast was great. Only problem, the room was not ready at check-in time of 2pm. Had to wait an hour but that did not ruin our stay there.
The lobby and corridors are being renovated so they arenât currently the best looking but the room was great. Bed was comfy, and the room was quiet and clean. Would definitely stay here again.
When I checked in the lady that checked in, was so nice to me sheâs very friendly. Theyâre going through a remodel and there were no numbers on the doors, but overall it was clean. They had the pool, which was perfect for the hot weather and they accommodated my small pet for a small fee
The hotel is undergoing renovation, so there is a strong smell of paint and other construction materials. The breakfast was poor. What food was there at 7:30 was not warm. The coffee was always out and the desk clerk also was responsible for preparing the food. Noises from adjacent rooms was very noticeable.
Review of recent stay @ Best Western Plus Portland
This hotel is in the process of some remodeling of the main areas.
I do not know if this will extend to the rooms, which are in dire need of being remodeled and repaired.
That being said I have to commend the staff for their efforts in making this a good stay. They were friendly and the cleaning staff was excellent.
This is a hotel that is in need of being remodeled completely.
Our room, although clean, had several issues which need to be addressed. The shower/bath combo walls were damaged, visible cracks/break in the wall. There was no shower mat so footing was an issue.
The breakfast was good and provided the basics that should fit most traveler's nutrition requirements.
If you can get a room here at a reasonable price, it's an ok place to stay, however if you find this place at the same prices as the neighboring hotels, then I would not recommend this place due to those issues I mentioned.
Booked for 4 days. Second and third days, asked for service. Second day received none, had to ask front desk for clean bath towels. Third day we were just left clean bath mat and two hand towels.No clean bath towels or washcloths. Had to leave early on 4th day so didnt bother complaining. The room cleanliness left a lot to be desired. Its obvious they only sweep the high traffic areas and everything falls by the wayside. The tub didnot drain properly, which is gross. We had to turn shower off intermittenly to give it time to drain. Will never stay here again.
The expectation of the property was not upheld when we arrived. No where did it list that the hotel was undergoing renovations and remodeling so when we arrived the entire hotel was under construction, the entrance was stripped to bare minimum, the lobby was sheet rock paper, the breakfast was paper plates and basic items from local groceries not even water was provided. The door numbers were written on the walls with marker.
The facility is undergoing a renovation so things were understandably in flux. All things considered the staff did a good job making the best of the situation. The desk attendant in the afternoon when we checked in was very helpful and pleasant. The one this morning, not so much.