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Grand Hyatt Macau

5.0 star property
5-star luxury hotel near City of Dreams, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Grand Hyatt Macau

Exterior
Lobby
Lobby
Serves lunch and dinner
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Spa

Explore the area

View in a map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • Place, City of Dreams
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪6 min walk‬
  • Place, Venetian Macao Casino
    ‪9 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪17 min walk‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Twin

9.2 out of 10
Wonderful
(7 reviews)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed with Club Access

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds with Club Access

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • 165 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds Deluxe

8.8 out of 10
Excellent
(11 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View King

  • 64 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View Twin

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Fountain View Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Fountain View Suite King

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Fountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • 110 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cotai

Close to airport.At this hotel, you'll be steps from City of Dreams and within a 15-minute walk of Cotai Strip. Also, Venetian Macao Casino is within half a mile (1 km) and Taipa Ferry Terminal is within 2 miles (3 km).

What's nearby

  • City of Dreams - 1 min walk - 0.0 km
  • The House of Dancing Water - 2 min walk - 0.2 km
  • Hard Rock Casino - 5 min walk - 0.4 km
  • Cotai Strip - 6 min walk - 0.6 km
  • Venetian Macao Casino - 9 min walk - 0.8 km

Getting around

  • Cotai East Station - 2 min walk
  • Zhuhai Station - 17 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪The St. Regis Bar 瑞吉酒吧 - ‬7 min walk
  • ‪SW Steakhouse 永利扒房 - ‬6 min walk
  • ‪Lobby Lounge 大堂酒廊 - ‬4 min walk
  • ‪Grand Club Lounge - ‬3 min walk
  • ‪Mezza9 - ‬5 min walk

About this property

Grand Hyatt Macau

5-star luxury hotel near City of Dreams, connected to a rail/subway station
Grand Hyatt Macau offers its guests a full-service spa, 4 hot tubs, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 791 guestrooms or units
  • 37 levels
  • 2 buildings
  • 2 dining venues
  • 86112 sq ft of conference space
  • 8000 sq m of conference space
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Self parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • Art gallery
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (65 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1008 reviews
Rating 8 - Good. 219 out of 1008 reviews
Rating 6 - Okay. 39 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuan

Stayed 1 night in Aug 2025

10/10 Excellent

Amy Chi Kuan

Liked: Cleanliness, staff & service, property conditions & facilities
A little crowded at check in. You get what you can expected from Grand Hyatt.
Stayed 3 nights in Jul 2025

10/10 Excellent

liang chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , will come back to stay again, the waiter Moses provide very good service, thank you
Stayed 2 nights in Aug 2025

8/10 Good

jin

Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Stayed 2 nights in Jul 2025

8/10 Good

Simon Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet the best I have had
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good

Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Rebecca Mei Yee

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Stayed 1 night in Apr 2025

10/10 Excellent

ROSA

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hossein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price it’s very average

There are very few television channels chartered to tourists from America or Canada .
Stayed 3 nights in Feb 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Everything is just perfect!
Stayed 4 nights in Nov 2024

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and friendly, especially the reception ladies.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and it is really convenient. The buffet breakfast is good
Stayed 2 nights in Jan 2025

10/10 Excellent

Man Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of transportation around the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Caterina

Stayed 1 night in Jan 2025

6/10 Okay

Xingjia

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice to stay in Macau

It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Stayed 2 nights in Dec 2024