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Luna Hotel Serra da Estrela

4.0 star property
Family-friendly ski hotel with indoor pool

Choose dates to view prices

Photo gallery for Luna Hotel Serra da Estrela

Front of property
Restaurant
Lobby
Bar (on property)
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Penhas da Saude, Covilhã, 6200-073
  • Place, University of Beira Interior
    ‪10 min drive‬
  • Place, Praca do Municipio
    ‪11 min drive‬
  • Place, Ski resort of Serra da Estrela
    ‪11 min drive‬

Room options

View all photos for Classic Double or Twin Room (Single Use)

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room (Single Use)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Covilhã

Winter getaway.Within 6 miles (10 km) of this Covilhã hotel, you'll find Covão d'Ametade and Ski resort of Serra da Estrela. Igreja de Santa Maria is within 6 miles (10 km) and University of Beira Interior is within 9 miles (15 km).

What's nearby

  • Covão d'Ametade - 7 min drive - 6.2 km
  • University of Beira Interior - 10 min drive - 7.3 km
  • Praca do Municipio - 11 min drive - 7.7 km
  • Ski resort of Serra da Estrela - 11 min drive - 10.5 km
  • Torre - 12 min drive - 11.3 km

Getting around

  • Covilha Station - 23 min drive

Restaurants

  • ‪CasaNova - ‬16 min drive
  • ‪Bar - Pousada da Serra da Estrela - ‬5 min drive
  • ‪Varanda da Estrela - ‬8 min walk
  • ‪Esplanada Equilíbrio - ‬14 min drive
  • ‪Restaurante Pousada Serra Da Estrela - ‬5 min drive

About this property

Luna Hotel Serra da Estrela

Family-friendly ski hotel with indoor pool
Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. Luna Hotel Serra da Estrela helps provide the perfect winter holiday with ski storage and skiing lessons. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a children's pool and outdoor tennis courts.

This 4-star Covilhã hotel is smoke free.

  • 80 guestrooms or units
  • Deli
  • Ski equipment storage
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Luna Hotel Serra da Estrela offers 80 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Breakfast included
  • All-inclusive
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4.3 out of 5, Excellent, 226 reviews
The price is CA $83
CA $88 total
includes taxes & fees
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Luna Hotel dos Carqueijais

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski lessons
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • 70-cm TV with cable/satellite channels

Bathroom

  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 24.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hotel Serra Da Estrela
Luna Serra da Estrela
Serra Da Estrela Hotel
Luna Serra Da Estrela Covilha
Luna Hotel Serra da Estrela Hotel
Luna Hotel Serra da Estrela Covilhã
Luna Hotel Serra da Estrela Hotel Covilhã

Luna Hotel Serra da Estrela Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 267 reviews
Rating 8 - Good. 108 out of 267 reviews
Rating 6 - Okay. 30 out of 267 reviews
Rating 4 - Poor. 12 out of 267 reviews
Rating 2 - Terrible. 3 out of 267 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Views
Stayed 1 night in Jul 2025

8/10 Good

J L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay on a long trip.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.
Stayed 2 nights in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2025

8/10 Good

Fernanda, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2025

6/10 Okay

Eamonn

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing and should be a 3 star

On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again.
Tiny dated bedroom
Wardrobe
20 year old TV
Bathroom
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for us

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Quiet rural location.
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff and location

Room was super clean and comfortable. Staff extremely kind and helpful.
Stayed 1 night in May 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2023

10/10 Excellent

MR Graham

Stayed 5 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help
Stayed 7 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nos tivemos una experiencia excelente. O staff sempre cortes e atencioso. A localizacao foi propositadamente escolhida para nossa facil locomocao. As acomodocaoes e cafe da manha tambem muito bons. Com certeza recomendaremos. Obrigada!
Stayed 1 night in Jul 2023

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful place

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by
Stayed 1 night in Jun 2023

10/10 Excellent

DAVID

Stayed 1 night in May 2023

10/10 Excellent

Alan, BRONX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the mountains, great breakfast with reserved times, room had a great view
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good experience and I recommend...I'm planning to come back
Stayed 1 night in Jan 2023

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expensive for what it has to offer! Beware they charge for everything extra including stuff that should it be included for a 4 star hotel. If a visit to the pool is in your mind be ready to pay for a towel, plus charge of 3euros for a swimming robe and also an extra 1.50 for a Swimming cap(bring your own to avoid charge) they are obligated. Also something that is unacceptable for a 4 star property is that they ask for deposit in cash in case none of those are returned back! Will not go back to this property. In my modest opinion this hotel does not deserve a 4 star rating. Extremely disappointed!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nao é aquele hotel............................................
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay . Staff very friendly and the service was very good
Stayed 2 nights in Dec 2019

10/10 Excellent

Ojana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the top of the mountain. Far from the city so if you want to be going to diferente cities this might not be for you. But for nature lovers that want to enjoy the mountains it’s amazing.
Stayed 3 nights in Oct 2019