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Best Western Inn Florence

3.0 star property
Hotel perfectly located for exploring Florence

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Photo gallery for Best Western Inn Florence

Exterior
Free daily full breakfast
Property entrance
Seasonal outdoor pool, open 7 AM to 11 PM, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

View in a map
7821 Commerce Dr, Florence, KY, 41042
  • Florence Mall
    ‪14 min walk‬
  • Turfway Crossing
    ‪2 min drive‬
  • Florence Antique Mall
    ‪2 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Florence

City center stay.Within 2 miles (3 km) of this Florence hotel, you'll find Florence Mall and Florence Antique Mall. Saint Elizabeth Medical Center Florence and UC Health Stadium are also within 3 miles (5 km).

What's nearby

  • Florence Mall - 14 min walk - 1.2 km
  • Saint Elizabeth Medical Center Florence - 2 min drive - 2.4 km
  • Turfway Crossing - 2 min drive - 2.8 km
  • Florence Antique Mall - 2 min drive - 3.4 km
  • Turfway Park Racing & Gaming - 3 min drive - 3.4 km

Getting around

  • Cincinnati Union Terminal - 17 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪Red Robin - ‬14 min walk
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive

About this property

Best Western Inn Florence

Hotel perfectly located for exploring Florence
Best Western Inn Florence offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Best Western Inn Florence. Free self parking is available.

This Florence hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 3 levels
  • Built in 1996
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 11 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUDITH

Travelled with partner
Liked: Amenities
Clean room, great staff and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and the beds were comfortable enough. However, the pool was closed because they were renovating and we specifically wanted a place with a pool. There were no warnings about that. Also, our air conditioner didn’t work well so our room was quite hot. We couldn’t look out our window because it was covered for renovations. The front desk area smelled like smoke when we walked in.
Stayed 1 night in May 2025

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice but under renovations on the out side.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed was comfortable I never have any issues staying here this is my go to hotel while I always stay in Florence Ky I wouldn't stay anywhere else.
Stayed 1 night in May 2025

8/10 Good

Lorina

Liked: Cleanliness, property conditions & facilities
No elevator!!!!!!!
Stayed 1 night in May 2025

2/10 Terrible

Anup

Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, room comfort

Front Desk

Hotel being renovated now. We found that in the early morning hours that the front desk was empty. We even called and nobody picked up. One of the front desk associates hand wrote and a note and posted on our door that someone was there, but we were not the only people to notice. We checked out today around 6am and again, nobody there.
Stayed 3 nights in May 2025

8/10 Good

Hal

Liked: Staff & service
Location
Stayed 1 night in Apr 2025

6/10 Okay

Glenn

Stayed 1 night in May 2025

10/10 Excellent

Tiara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean, breakfast was a normal hotel breakfast, staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

4/10 Poor

MARCIA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entrance looked like it was going to fall. Carpets and lighting needs to be replaced. Some electrical outlets weren’t working.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable

Hotel having exterior remodeling and interior was dated.
Stayed 1 night in Apr 2025

6/10 Okay

jacqueline

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

art

Liked: Cleanliness, staff & service
Hot water was a challenge. Staff is friendly. Easy parking. Good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with family

Would stay again

Would stay again for the right price
Stayed 1 night in Mar 2025

8/10 Good

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled terrible and was filthy. Chunks of “something” on the ceiling and walls. When we walked in the room an industrial size air purifier was blasting - likely an attempt to mask the smell. When asked to switch rooms there was nothing available even when I explained the state of the room. Would not recommend and would not go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very well kept and clean. Nice breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
Good all around hotel.
Stayed 1 night in Mar 2025