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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Exterior
Property amenity
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Fitness facility
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪14 min walk‬
  • Place, Regal Crystal Lake Showplace
    ‪18 min walk‬
  • Place, Naval Base Great Lakes
    ‪41 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Crystal Lake

In shopping district.Within 2 miles (3 km) of this Crystal Lake hotel, you'll find Three Oaks Recreation Area and Regal Crystal Lake Showplace. Revolution Patient Portal and North Wall Rock Climbing are also within 3 miles (5 km).

What's nearby

  • Three Oaks Recreation Area - 14 min walk - 1.2 km
  • Regal Crystal Lake Showplace - 18 min walk - 1.5 km
  • Six Flags Great America - 41 min drive - 50.0 km
  • Donald E. Stephens Convention Center - 41 min drive - 61.1 km
  • Naval Base Great Lakes - 41 min drive - 48.6 km

Getting around

  • Cary Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Portillo's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬19 min walk

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3-star guestrooms with free WiFi
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

  • 197 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 21869 sq ft of conference space
  • 2032 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $141
CA $159 total
includes taxes & fees
Apr 12 - Apr 13
Country Inn & Suites by Radisson, Crystal Lake, IL

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rhonda

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Sal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne, Petersburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! We loved the lobby, pool and restaurant and housekeeping was perfect. Special shout-out to Lynette in the restaurant! She was fabulous - attentive, personable and saw to it that all our needs were met. Excellent stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nhia

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and the hotel was very clean, The lobby was decorated for the holidays and it was absolutely beautiful!!
Stayed 1 night in Dec 2025

10/10 Excellent

Steaven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, no isues checking in.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but did show signs of wear and tear the staff friendly and kept up with cleanliness. We have stayed at this Holiday Inn twice and would gladly do it again. The food was good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Derek

Stayed 3 nights in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean room and great experience and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t have breakfast I think it was an extra charge we didn’t know this. The kitchen staff was rude when I called down to order regular cokes and kept trying to joke that he would add alcohol though I asked several times not to. I was with a recovering alcoholic so it was extremely rude.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuridiana

Stayed 1 night in Dec 2025

10/10 Excellent

Dulyer Catalina

Travelled with family
Liked: Amenities
Nice place to stay, the pool is warm.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Collette

Room was clean and well done. Staff was great. The bathroom needs serious attention though. The shower faucet is pocked and rusted and can cut your hands. Suggest this gets addressed asap
Stayed 1 night in Nov 2025

4/10 Poor

Jeanne

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located very conveniently. Well staffed and maintained.
Stayed 3 nights in Oct 2025

10/10 Excellent

Debra, Fanwood

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and the staff was very friendly.
Breakfast view
Stayed 2 nights in Nov 2025

10/10 Excellent

J Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in person was outstanding. I saw her defuse two potentially ugly situations in 5 minutes
Stayed 1 night in Oct 2025

2/10 Terrible

Shayne

Business traveller
Disliked: Staff & service, amenities
I showed up and they told me they don’t accept my credit card and I had to scramble to move money around since I already booked the room. No where did it state there was limitations on what kind of card I can use to check in
Stayed 1 night in Oct 2025

2/10 Terrible

Danielle

Stayed 1 night in Oct 2025

6/10 Okay

colleen

Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline Fuentinegra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the hotel and the bed is so comfy.
Stayed 3 nights in Oct 2025

8/10 Good

Matt

Stayed 2 nights in Oct 2025

8/10 Good

Michele, No Myrtle Beach

Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Staff & service
Stayed 1 night in Sep 2025