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Hotel Cruz del Vado

3.5 star property
Enjoy the free WiFi at this 3.5-star Cuenca hotel

Choose dates to view prices

Hotel Cruz del Vado

Photo gallery for Hotel Cruz del Vado

Terrace/patio
Luxury Room, 1 King Bed, Accessible, City View | City view
Front of property - evening/night
Luxury Room, 1 King Bed, Accessible, City View
Interior

Overview of Hotel Cruz del Vado

Reviews
9.6

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
La Condamine y Tarqui, Cuenca
  • Popular LocationCalderon Park16 min walk
  • Popular LocationNew Cathedral of Cuenca16 min walk
  • Popular LocationRío Tomebamba & Calle Larga5 min drive
  • AirportCuenca (CUE-Mariscal Lamar)12 min drive

Room options

View all photos for Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Premium Twin Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Room, 1 King Bed, Accessible, City View

Luxury Room, 1 King Bed, Accessible, City View

Luxury Room, 1 King Bed, Accessible, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Cuenca

In Cuenca .You'll find San Sebastian Plaza and Museum of Modern Art within a 15-minute walk of this Cuenca hotel. San Cenaculo Church and Church of Santo Domingo are also within 2 miles (3 km).

What's nearby

  • Calderon Park - 16 min walk
  • New Cathedral of Cuenca - 16 min walk
  • Río Tomebamba & Calle Larga - 5 min drive
  • Alejandro Serrano Aguilar Stadium - 6 min drive
  • Mall del Rio - 8 min drive

Getting around

  • 14n - Antonio Borrero Station - 15 min walk
  • Gaspar Sangurima Tram Station - 18 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • Hot Dog del Tropical - 12 min walk
  • Guajibamba - 13 min walk
  • La Pergola - 7 min walk
  • Café San Sebas - 12 min walk
  • Casa Nostra - 10 min walk

About this property

Hotel Cruz del Vado

Enjoy the free WiFi at this 3.5-star Cuenca hotel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Cruz del Vado. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Cuenca hotel is smoke free.

  • 26 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Cruz del Vado offers 26 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator (on request)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 984 ft (USD 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (one-way)
  • Nearby parking fee: USD 10 per day(984 ft away; open 24 hours)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Cruz Vado Cuenca
Hotel Cruz Vado
Cruz Vado Cuenca
Hotel Cruz del Vado Hotel
Hotel Cruz del Vado Cuenca
Hotel Cruz del Vado Hotel Cuenca

Hotel Cruz del Vado Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews" "
Rating 8 - Good. 2 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel was wonderful. It has an old-world charm but with the features of a modern hotel. The rooftop restaurant had amazing views and unbelievable food. I enjoyed every aspect of the hotel except that they did not have parking on-site.
This was photo from the rooftop with no filters!
Stayed 1 night in Nov 2023

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2023

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2023

4/10 Poor

Anouar, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pictures in this hotel offer something completely different of what it actually offered. I would say the rooftop/restaurant area are above and beyond, the service and breakfast were really good. But when it comes to the pricing and the actual room where you have to sleep, leave a lot to be desired. For example, the pictures show open windows with curtins, but you are actually looking at the hallway, if you get one of the two suites offered, only the you will get a street/river/mountain view on a not "private balcony" (anyone can access it). The hotel claims they do not have a ventilation system in the rooms because the municipality does not allow to install it because of the "historic building" which is built on. So you are paying pretty much a 5 star hotel for a "nice room" which pretty much feels like a sauna. I have been to cuenca many times and actually felt cold in the rooms in other properties, but here, i had to ask the front desk for 2 fans because the heat was unbearable. All of the rooms, except for the 2 suites, do not have windows and face the hallways. I never used my room key because you could fisically open your hallway window, and open your door. Bathrooms and rooms where spotless (they could use better toiletries to get your money's worth). The hotel is nice, but definitely not worth the money paid. Definitely would never stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience at Cruz del Vado. The property is beautiful and comfortable. Staff was incredibly accommodating. We had a late check in and their security guard escorted us from our car. We even had treats left in our room. Cant wait to go back!
Stayed 1 night in Sep 2022

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning stay, with great service. Excellent environment and decoration.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel, miami

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place ! Awesome service , Gustavo and Cristina were very helpful all around! Great food at the rooftop and great location ! Great price ! Highly recommended!
Stayed 1 night in May 2022

10/10 Excellent

Juan, Quito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cruz del Vado, it´s the best option in the town.
Stayed 2 nights in Apr 2022

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. They kept the look of Quenca authentic and the service was top notch. We arrived a bit early and they were able to accommodate, which was a relief. Great views of the city. The chocolate lava cake was out of this world!
Stayed 3 nights in Dec 2021