All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk.
I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline).
Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
Travelled with family and small children, Business traveller
12 Dec 2019
Disliked: Staff & service, amenities
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Verified traveller
Stayed 2 nights in Dec 2019
6/10 Okay
JOSE LUIS
10 Dec 2019
Disliked: Room comfort
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
JOSE LUIS
Stayed 1 night in Dec 2019
8/10 Good
Verified traveller
17 Jun 2019
Verified traveller
Stayed 1 night in Jun 2019
8/10 Good
Michael
31 Mar 2019
Liked: Cleanliness, staff & service, room comfort
Very helpful and friendly staff
The good thing about this hotel is the friendly staff, which try to help you in any way.
The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.