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Oro Verde Cuenca

4.5 star property
4.5-star luxury hotel in San Sebastián

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Photo gallery for Oro Verde Cuenca

Reception
View from room
Deluxe Twin Room
Outdoor banquet area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Parking included
  • Pool

Explore the area

Map
Av Ordóñez Lasso S/N, Cuenca, Azuay
  • New Cathedral of Cuenca
    ‪5 min drive‬
  • Calderon Park
    ‪5 min drive‬
  • Mall del Rio
    ‪5 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Premium bedding, down comforters, in-room safe, desk

Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Cuenca

San Sebastián stay.Your stay at this San Sebastián hotel places you within 2 miles (3 km) of San Sebastian Plaza and Museum of Modern Art. San Cenaculo Church and Church of Santo Domingo are also within 2 miles (3 km).

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min drive - 3.8 km
  • New Cathedral of Cuenca - 5 min drive - 3.4 km
  • Calderon Park - 5 min drive - 3.4 km
  • Río Tomebamba & Calle Larga - 5 min drive - 3.8 km
  • Mall del Rio - 5 min drive - 3.8 km

Getting around

  • Gran Colombia Tram Station - 12 min walk
  • 14n - Antonio Borrero Station - 14 min drive
  • Cuenca (CUE-Mariscal Lamar) - 22 min drive

Restaurants

  • ‪Common Grounds - ‬3 min drive
  • ‪BQ Sport - ‬7 min walk
  • ‪Cristo del Consuelo - ‬19 min walk
  • ‪La Fornace - ‬4 min drive
  • ‪El Arriero - ‬4 min drive

About this property

Oro Verde Cuenca

4.5-star luxury hotel in San Sebastián
Oro Verde Cuenca offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Oro Verde Cuenca. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4.5-star Cuenca hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oro Verde Cuenca offers 69 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.5 out of 5, Wonderful, 379 reviews
The price is CA $128
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Four Points By Sheraton Cuenca

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Oro Verde Cuenca
Oro Verde Cuenca
Hotel Oro Verde
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Oro Verde Cuenca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 496 reviews
Rating 8 - Good. 80 out of 496 reviews
Rating 6 - Okay. 24 out of 496 reviews
Rating 4 - Poor. 7 out of 496 reviews
Rating 2 - Terrible. 5 out of 496 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Christian

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción con Parqueo y desayuno
Stayed 1 night in Jan 2025

10/10 Excellent

William, Montgomery Village

Stayed 1 night in Dec 2024

8/10 Good

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Area could use a few good restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

William, Montgomery Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service was amazing. I loved my room. The hotel was clean and I liked it. The restaurant cooked great food, including room service. I loved the breakfast buffet!! The pool was nice and the water was warm even when it was cool outside.
Stayed 4 nights in Oct 2024

10/10 Excellent

William, Montgomery Village

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They are very pet friendly and treated my dog so well. They even provided a doggie bed for the night, treats, and a fire hydrant shaped poop bag dispenser. That is above and beyond service. I love this place which is why I always stay here when Im in Cuenca.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well the pillows are hard but they change my pillows and the ac sometimes too cold or too hot but they fixed The staff very helpful and the breakfast is a great buffet almost like a brunch.i love that they have their own taxis so i feel safe
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fausto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service is an excellent opción in Cuenca
Stayed 3 nights in Nov 2024

10/10 Excellent

Darwin

Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All personal was excellent, but Maria Jose go the xtra mile.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Dr William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have not received the VIP benefits nor any upgrade options. There was no one behind the front desk. I had to wait for over 15 minutes before a house keeping staff member notice me waiting and went to find someone to help me get checked in. I could not get a physical key to the room due to some technical issues with the room key system.
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Great Breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Alba, Castle Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, everyone in the hotel is so polite, the breakfast wonderful and Edison, the server always had a smile on his face!! Thank you housekeepers for your hard work!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness
Attentive Ataff a d great accomodations
Stayed 2 nights in Sep 2024

10/10 Excellent

carlos, guayaquil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful very modern
Stayed 5 nights in Jul 2024

10/10 Excellent

Teodoro, Des Plaines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.!
Stayed 1 night in Jul 2024

10/10 Excellent

Edy, New Milford

Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and respectful people. Beautiful hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and clean

Welcoming and clean. Service was great. The breakfast buffet was superb. The only things that I would change: 1) They need a hot tub / jacuzzi for the pool / spa area. 2) They need to offer the option for soft bed pillows.
Stayed 1 night in May 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing !!! We really enjoyed Cuenca it’s one of the most beautiful places we have ever been , Thanks Danny
Stayed 1 night in Mar 2024