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San Juan Hotel

3.5 star property
3.5-star Colonial hotel in Downtown Cuenca

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Photo gallery for San Juan Hotel

Spa
LCD TV
Free daily continental breakfast
Interior
Family Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
General Torres 9-59 y Gran Col, Cuenca, Azuay, 10150
  • Place, New Cathedral of Cuenca
    ‪2 min walk‬
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Bathroom

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Double Room

Presidential Double Room

Presidential Double Room

  • Sleeps 2
  • 1 King Bed

About the area

Cuenca

Downtown Cuenca stay.With a stay at this Downtown Cuenca hotel, you'll be steps from Church of Santo Domingo and San Cenaculo Church. Calderon Park and New Cathedral of Cuenca are also within half a mile (1 km).

What's nearby

  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Calderon Park - 2 min walk - 0.2 km
  • San Sebastian Plaza - 7 min walk - 0.6 km
  • University of Cuenca's Orchid Garden - 9 min walk - 0.8 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km

Getting around

  • 14n - Antonio Borrero Station - 6 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk
  • ‪Negroni - ‬5 min walk
  • ‪Raymipampa - ‬4 min walk

About this property

San Juan Hotel

3.5-star Colonial hotel in Downtown Cuenca
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly San Juan Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free.

This Colonial Cuenca hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
San Juan Hotel offers 40 accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Juan Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 36.6 per night.
  • Cribs (infant beds) are available for USD 37.5 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 8 per person, per night
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 8 to 11 years old)
  • Crib (infant bed) fee: USD 37.5 per day
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

San Juan Hotel Cuenca
San Juan Cuenca
San Juan Hotel Hotel
San Juan Hotel Cuenca
San Juan Hotel Hotel Cuenca

San Juan Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fausto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Stayed 2 nights in Feb 2023

8/10 Good

Charles, Gander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very friendly staff restaurant needs big improvement
Stayed 3 nights in Nov 2021

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Mike, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Stayed 3 nights in Aug 2018

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing and bilingual

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are the best and speak English

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay and the staff were very, very accomadting.
Stayed 3 nights in Feb 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
Stayed 1 night in Oct 2017

10/10 Excellent

J. Graham, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in central area -- lot w/in walking dist

Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.

10/10 Excellent

Gustavo, Guayaquil-Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Very comfortable, excellent service

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estilo colonial
Stayed 1 night in Sep 2022

10/10 Excellent

Joffre Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
Stayed 1 night in Jul 2021

8/10 Good

roberto

Stayed 2 nights in Jul 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

adriana

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo pero me debitaron un importe mayor en tarjet

reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旧市街のロケーションの良いホテル。

クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。

10/10 Excellent

Lelio

Liked: Cleanliness, property conditions & facilities, room comfort
Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes. No había aparcamiento como se informa en la reserva. Sin estos problemas, gran hotel.

8/10 Good

Antonia, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es colonial y muy bonito, el servicio excelente. El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.