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Hotel Valgus

3.5 star property
3.5-star Mediterranean hotel in Downtown Cuenca

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Photo gallery for Hotel Valgus

Superior Suite, 1 King Bed, Ensuite, City View | View from room
Interior entrance
View from property
Reception hall
Superior Suite, 1 King Bed, Ensuite, City View

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Av. Fray Vicente Solano 4-31, y Florencia Astudillo, Cuenca, 010202
  • Alejandro Serrano Aguilar Stadium
    ‪5 min walk‬
  • New Cathedral of Cuenca
    ‪14 min walk‬
  • Mall del Rio
    ‪3 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Ensuite, City View

Standard Double Room, 1 Bedroom, Ensuite, City View

Standard Double Room, 1 Bedroom, Ensuite, City View

  • City view
  • 20 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room, 1 Bedroom, Ensuite, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Triple Room, 1 Bedroom, Ensuite, City View

  • City view
  • 40 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Ensuite, City View

Standard Single Room, 1 Queen Bed, Ensuite, City View

Standard Single Room, 1 Queen Bed, Ensuite, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Ensuite, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Ensuite, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cuenca

Downtown Cuenca stay.At this Downtown Cuenca hotel, you'll be within a 5-minute walk of Cuenca Municipal Planetarium and Alejandro Serrano Aguilar Stadium. Inter-American Center of Popular Arts and Río Tomebamba & Calle Larga are also within half a mile (1 km).

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • New Cathedral of Cuenca - 14 min walk - 1.2 km
  • Calderon Park - 14 min walk - 1.2 km
  • Mall del Rio - 3 min drive - 1.9 km

Getting around

  • Yanuncay Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 16 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Pronto Pizza - ‬5 min walk
  • ‪Café Del Parque - ‬4 min walk
  • ‪El Rey del Burrito - ‬7 min walk
  • ‪Golden Prague Pub - ‬6 min walk
  • ‪Chill & Grill - ‬6 min walk

About this property

Hotel Valgus

3.5-star Mediterranean hotel in Downtown Cuenca
Hotel Valgus offers its guests a hot tub and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Valgus. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 1 building
  • 30 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Hotel Valgus offers 30 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated accommodations have separate dining areas and include desks. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (65 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • LED lighting
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
This property enforces quiet hours from midnight to 6:00 AM

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Valgus

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Valgus Hotel Cuenca
Valgus Hotel
Valgus Cuenca
Hotel Valgus Hotel
Hotel Valgus Cuenca
Valgus Hotel Suites
Hotel Valgus Hotel Cuenca

Hotel Valgus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 13 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Services
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

SantiagoNavarro

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the pillows and the lack of air condition. Outside that everything was O.K.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the free breakfast was poor by any standard

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very fine, unfortunately a very large and loud music festival right down from my window ruined the night.

8/10 Good

up and out, D

Liked: Cleanliness, staff & service, property conditions & facilities

Close to historic Cuenca - staff was unbelievable

Great hotel close to Historic Cuenca, staff was excellent and accommodating above and beyond normal. Room was spacious with great views. Hotel was very tastefully contemporary and felt safe. Only minor complaint was mattress was stiffness. I like a firm mattress but these were firmer than usual. I would still return to hotel though.

6/10 Okay

CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Está en una calle con mucho tráfico, me asignaron una habitación que da hacia la calle y me molestó el paso de los autos a la madrugada, solicité una habitación con cama matromonial y me dieron una con dos camas, las almohadas en pésimo estado.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANA PATRICIA, MACHALA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió
Stayed 2 nights in Oct 2021

6/10 Okay

MANUEL

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Realmente no tuve experiencia en el hotel porque al llegar estaba cerrado, se mantuvo cerrado desde la pandemia. Expedia no puso ese status en la página.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Todo muy bien , lugar cerca de todo , desayuno excelente , mejoraría el sistema de tv
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y excelente atención , desayuno variado y rico
Stayed 2 nights in Jul 2019

8/10 Good

BLAGOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien en general, muy buena atención de todo el personal. Los felicito.
Stayed 2 nights in May 2019

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendable ya sea para viaje de placer o negocios.
Stayed 1 night in Jul 2017

8/10 Good

ELOY

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Me fue bien pero hubo gente ruidosa la madrugada que estuve hospedado, y no pude conseguir hablar con Recepcion porque nadie contestó. Esa sería mi única queja ya que no pude dormir tranquilo.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juan C, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en Cuenca

Personal muy amable y gentil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY BUEN HOTEL!!!

MUY BUENA EXPERIENCIA. HOTEL NUEVO, MODERNO, DECORADO CON MUY BUEN GUSTO. EXCELENTE UBICACION. PERSONAL MUY AMABLE. LA HABITACION MUY LIMPIA, CONFORTABLE Y ACOGEDORA AUNQUE LE FALTO AIRE ACONDICIONADO; SIRVEN UN BUEN DESAYUNO; TIENE PARQUEO PRIVADO PERO ES UN POCO INCOMODO. EN GENERAL SI LO RECOMIENDO.