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Holiday Inn Cuernavaca, an IHG Hotel

3.5 star property
3.5-star hotel near Galerias Cuernavaca Mall

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Holiday Inn Cuernavaca, an IHG Hotel

Photo gallery for Holiday Inn Cuernavaca, an IHG Hotel

Breakfast, lunch, dinner served; garden views
Exterior
Standard Room, 2 Double Beds
Breakfast, lunch, dinner served; garden views
Exterior

Overview of Holiday Inn Cuernavaca, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440
  • Popular LocationSapori1 min walk
  • Popular LocationRestaurante Holiday Inn1 min walk
  • Popular LocationEthnobotanical Garden and Museum of Traditional and Herbal Medicine6 min walk
  • Popular LocationTeopanzolco Archaeological Zone3 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Double Beds

  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28.0 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Ground Floor

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Pool View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Shower, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel
Pool
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is CA $199
per night
CA $238 total
includes taxes & fees
3 May - 4 May
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

About the area

Cuernavaca

Heart of Cuernavaca.You'll be within half a mile (1 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 2 miles (3 km) of Juan Soriano Museum with a stay here. Cuernavaca Golf Club and Plaza de Armas are also within 2 miles (3 km).

What's nearby

  • Cuernavaca Cathedral - 4 min drive
  • Tabachines Golf Club - 4 min drive
  • Borda Gardens - 4 min drive
  • Forum Cuernavaca - 4 min drive
  • Galerias Cuernavaca Mall - 5 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • Don Atilio - 5 min walk
  • Taqueria el Circo - 7 min walk
  • Copelia Bar - 5 min walk
  • Café Punta del Cielo - 3 min walk
  • Andavianda Café - 1 min walk

About this property

Holiday Inn Cuernavaca, an IHG Hotel

3.5-star hotel near Galerias Cuernavaca Mall
Holiday Inn Cuernavaca, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 28417 square feet (2640 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cuernavaca, an IHG Hotel. Free self parking and valet parking are available.

  • 120 guestrooms or units
  • 6 levels
  • 5 buildings
  • Meeting rooms
  • 28417 sq ft of conference space
  • 2640 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Bar or lounge
  • Dining venue
Holiday Inn Cuernavaca, an IHG Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 399 for adults and MXN 199 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 982.5 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 570.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 399 for adults and MXN 199 for children
  • Pet fee: MXN 982.5 per pet, per night
  • Rollaway bed fee: MXN 570.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn

Holiday Inn Cuernavaca, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 785 reviews" "
Rating 8 - Good. 262 out of 785 reviews" "
Rating 6 - Okay. 66 out of 785 reviews" "
Rating 4 - Poor. 30 out of 785 reviews" "
Rating 2 - Terrible. 22 out of 785 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Rocío

Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Todo bien siempre
Stayed 2 nights in Sep 2023

10/10 Excellent

Sergio Antonio

Stayed 1 night in Aug 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
I like it because it has very nice pool the service its excellent and the vegetation is amazing.
Stayed 7 nights in Jun 2023

8/10 Good

María

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

christina, East Chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to dining options and also has great buffet on the weekends
Stayed 5 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Mar 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Hotel
One of the worst hotels I've ever stayed in. Would not allow me to have breakfast because I did not have a prepaid voucher, could not charge to room or pay cash. The common areas and the room were not clean.
Stayed 4 nights in Feb 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff.
Stayed 1 night in Mar 2023