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Hotel Eterna Primavera Cuernavaca

Property class: 3
3-star hotel near Cuauhnahuac Regional Museum

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Photo gallery for Hotel Eterna Primavera Cuernavaca

A pathway leading to a building with a blue facade and a pink building in the background.
A colorful building with a large open door, surrounded by lush greenery and a palm tree.
A hotel room with a bed, a television mounted on the wall, and a door leading to a balcony.
A swimming pool surrounded by lush greenery and palm trees.
A pink building with large windows, surrounded by greenery and a large tree.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Francisco Leyva 68, Cuernavaca, MOR, 62000
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cuauhnahuac Regional Museum
    ‪8 min walk‬
  • Place, Cuernavaca Cathedral
    ‪10 min walk‬

Room options

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Room

A neatly made bed with white linens and rolled towels, a wooden headboard with intricate carvings, and a small decorative plant.

Room

  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a bed, two rolled towels, a black wardrobe, and a wooden panel wall.

Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite, Garden View

A bathroom with a freestanding bathtub, a large mirror, and patterned tiles.

Deluxe Suite, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room

A hotel room with two beds, a wooden headboard, a tiled floor, and a nightstand with a lamp.

Room

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Courtyard View

A neatly made bed with white linens and a brown throw blanket, a bedside table with drawers, and a wall-mounted light fixture.

Exclusive Room, 1 King Bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Multiple Beds, Garden View

A hotel room with two beds, a TV, a chair, a desk, and a large window with curtains.

Deluxe Double Room, Multiple Beds, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Double Room, Multiple Beds, Garden View

A hotel room with a bed, a wardrobe, a hanging light fixture, and an air conditioning unit.

Premier Double Room, Multiple Beds, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

A bedroom with a bed, a nightstand, a wall-mounted light, and a sliding door.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cuernavaca

Heart of Cuernavaca.Within a 10-minute walk of this Central Cuernavaca hotel, you'll find Cuauhnahuac Regional Museum and Plaza de Armas. Cuernavaca Cathedral and Recinto de la Catedral are also within 2 miles (3 km).

What's nearby

  • Plaza de Armas - 8 min walk - 0.8 km
  • Cuauhnahuac Regional Museum - 8 min walk - 0.8 km
  • Cuernavaca Cathedral - 10 min walk - 0.9 km
  • Robert Brady Museum - 10 min walk - 0.9 km
  • Borda Gardens - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Tacos de res al Vapor - ‬1 min walk
  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬8 min walk
  • ‪Monte Blanco - ‬6 min walk
  • ‪Amasijo - ‬2 min walk
  • ‪Restaurante Lucerito - ‬8 min walk

About this property

Hotel Eterna Primavera Cuernavaca

3-star hotel near Cuauhnahuac Regional Museum
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 86 square feet (8 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Eterna Primavera Cuernavaca. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Cuernavaca hotel is smoke free.

  • 10 guestrooms or units
  • Meeting rooms
  • 86 sq ft of conference space
  • 8 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel Eterna Primavera Cuernavaca offers 10 accommodations with hair dryers and blackout drapes/curtains. Rooms open to furnished patios. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters. 30-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers. This Cuernavaca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 140 for adults and MXN 80 for children
  • A restaurant

Things to do

  • 24-hour pool access
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 30-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:00 PM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 140 for adults and MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number 01020099287

We should mention

  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Hotel Eterna Primavera Cuernavaca to the airport?

Hotel Eterna Primavera Cuernavaca is 62.2 mi (100-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Eterna Primavera Cuernavaca have an airport shuttle?

Airport shuttle services are not available at Hotel Eterna Primavera Cuernavaca.

Does Hotel Eterna Primavera Cuernavaca offer free breakfast?

Free breakfast isn’t provided at Hotel Eterna Primavera Cuernavaca, but continental breakfast is offered for a fee of MXN 140 for adults and MXN 80 for children. It's available every day from 9:00 AM to noon.

Is there a casino at Hotel Eterna Primavera Cuernavaca?

No, there is no casino at this hotel.

What time is check-in at Hotel Eterna Primavera Cuernavaca?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM.

Is there free parking at Hotel Eterna Primavera Cuernavaca?

This hotel offers free self parking.

Does Hotel Eterna Primavera Cuernavaca have a pool?

Hotel Eterna Primavera Cuernavaca features an outdoor pool. Guests can enjoy 24-hour pool access.

Does Hotel Eterna Primavera Cuernavaca have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Eterna Primavera Cuernavaca have a spa?

There are no spa services available at this hotel.

How close is Hotel Eterna Primavera Cuernavaca to downtown Cuernavaca?

Hotel Eterna Primavera Cuernavaca is 0.5 mi away from Cuernavaca.

Hotel Eterna Primavera Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 81 reviews
Rating 8 - Good. 14 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and Marisol really took care of us!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Geeat place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk to zocalo, but quiet because. Room was really nice. Slept well. Great shower.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We were pleasantly surprised, I don't have a single complaint, all was outstanding. And the chef made a delicious breakfast! I highly recommend this quaint hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities
We were not aware that our room faced the parking lot. Some guests were not quiet when they arrived late at night. Please mention this for this room. Most staff didn’t speak English, one staff spoke great English, but not always around. They asked me to sign a contract of rules, but not in English. Very confusing if we could eat or drink in our room or not. Breakfast cafe ran out of black tea, and didn’t notice that we drank only tea the first day, and didn’t restock. Enjoyed the fresh juices. Loved the garden/flowers. Room not cleaned for a multiple night stay. Hotel advertised as having WiFi which we depended on to plan our time in Cuernavaca. However WiFi and streaming TV stations did not work. False Advertising. Complained to front desk, and tech issue not resolved.
Unable to watch movies
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena opción. La dirección para apps de comida no es correcta.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general excelente y la persona que nos recibió Srita. Marisol muy amable y atenta durante toda nuestra estancia en el hotel, un lugar muy bonito y tranquilo para descansar. 💯
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo para descansar y la atención increíble
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos muy contentos gracias
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Pool didn’t look super clean. WiFi kept going in and out. We stayed two days and ran out of TP in the middle of the night. AC wouldn’t turn on but staff immediately got it going, thank goodness it was during the day. No signage on the outside of the building, taxi missed it and it was nerve wracking to not have the reassurance of a sign
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar a buen precio, la tina es genial, desayuno rico el hotel es lindo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia encantadora, lugar limpio y agradable. Su tranquilidad fue clave Pat un buen descanso. Lo recomiendo ampliamente ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien!!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bonito lugar, muy relajante para pasar unos días,cerca del centro si te gusta caminar, la atención del personal muy buena, sin duda se queda como opción para un futuro.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Desayuno bien.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
No me gusto que el control de Roku no funcionó. No tenía servicio de Streaming. Las llaves de la regadera de agua caliente no cerraba bien.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio por parte del personal de recepción, nos asignaron una habitación que se llama vista al jardín y estaba completamente encerrada, una ventana con vista a una pared, no tenia ventilación natural y no servía el aire acondicionado. Nos cambiaron de habitación, argumentando que los de la otra habitación llegarían tarde de la fiesta y no se iban a dar cuenta del aire y si reclamaban les ofrecerian desayuno gratis. No hicieron la limpieza de la habitación. Definitivamente no regresaré
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento está complicado, pero el personal se espera por hacer tu estancia más amena, la verdad su atención es muy cordial y muy profesional
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones limpias, acceso al estacionamiento adecuado. El desayuno tiene áreas de oportunidad, es muy básico, sin opciones de proteína. Falta variedad en el menu
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las instalaciones, mucha tranquilidad para ir a descansar y el personal muy amable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Me encanta. Absolutamente recomendable! Serenidad, confort...belleza.
Stayed 3 nights in Apr 2026