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Emperador Plaza

3.0 star property
3-star Art Deco hotel near Cusco Cathedral, connected to a shopping center

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Photo gallery for Emperador Plaza

Reception
Restaurant
Premium bedding, down comforters, Select Comfort beds, in-room safe
Exterior
Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Santa Catalina Ancha 377, Cusco, Cusco, 084
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪2 min walk‬
  • Place, Coricancha
    ‪5 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪14 min drive‬

Room options

View all photos for Comfort Double Room, 1 Queen Bed

Comfort Double Room, 1 Queen Bed

Comfort Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 38 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Single Room Standard

  • 15 sq m
  • Sleeps 1

View all photos for Twin Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Twin Room Standard

  • 17 sq m
  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Double Room Standard

  • 17 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Premium bedding, down comforters, Select Comfort beds, in-room safe

Triple Room Standard

  • 24 sq m
  • Sleeps 3

About the area

Cusco

Cusco Historic Center stay.With a stay at this Cusco Historic Center hotel, you'll be steps from Cusco Cathedral and Iglesia de La Compañía de Jesús. Plaza de Armas and Museo de Arte Precolombino are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Cusco Cathedral - 2 min walk - 0.2 km
  • Twelve Angled Stone - 2 min walk - 0.2 km
  • San Blas Church - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Pizzeria Trattoría Casa Grande - ‬1 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cafe D’Wasi - ‬1 min walk
  • ‪Cicciolina - ‬2 min walk

About this property

Emperador Plaza

3-star Art Deco hotel near Cusco Cathedral, connected to a shopping center
There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Emperador Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cusco hotel.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1997
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue
Emperador Plaza offers 26 accommodations with safes and hair dryers. Rooms open to patios. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with separate dining areas. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (PEN 25 per day)
  • Limited onsite self parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch TV with premium channels

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Kitchen
  • Refrigerator on request
  • Separate dining area

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: 9:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emperador Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 25.0 per day.
  • Cribs (infant beds) are available for PEN 12.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 20.00 per vehicle (one-way)
  • Uncovered self parking fee: PEN 25 per day
  • Crib (infant bed) fee: PEN 12.0 per day
  • Rollaway bed fee: PEN 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 20523026331

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emperador Plaza
Emperador Plaza Cusco
Emperador Plaza Hotel
Emperador Plaza Hotel Cusco
Plaza Emperador
Emperador Plaza Hotel
Emperador Plaza Cusco
Emperador Plaza Hotel Cusco

Emperador Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 71 reviews
Rating 8 - Good. 25 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 10 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service

Less than stellar

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Stayed 2 nights in Sep 2025

8/10 Good

Luis, BUENA PARK

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Sep 2025

2/10 Terrible

Levih,

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay
Stayed 1 night in Jun 2025

10/10 Excellent

John Tat Fung, San francisco

Stayed 3 nights in May 2025

8/10 Good

Daniel

Travelled with family
Liked: Property conditions & facilities

New Years

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location. Basic room with large bathroom and good WiFi
Stayed 2 nights in Jun 2024

10/10 Excellent

Anacarla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 4 nights in Mar 2024

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to everything
Stayed 6 nights in Nov 2023

10/10 Excellent

Ramsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Stayed 1 night in Mar 2023

10/10 Excellent

Polyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Would not stay here

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Stayed 1 night in Jul 2022

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Stayed 3 nights in Jun 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Stayed 4 nights in Mar 2020

8/10 Good

Atle, Reno, Nevada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. I would come back for another stay.
Stayed 2 nights in Nov 2019

10/10 Excellent

gurdeep, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable luxury

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2018

8/10 Good

Ludwing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Good place and clean.
Stayed 1 night in Oct 2018

2/10 Terrible

Nafees

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotels.com

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Stayed 1 night in Oct 2018

8/10 Good

javier

Liked: Cleanliness, staff & service, room comfort

8/10 Good

armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eduardo, Lima

Liked: Cleanliness, staff & service, room comfort

Nice hotel if you search for a good price

Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power

4/10 Poor

diane w , princeton nj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but basic hostal type accommodation

Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times.. Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..

10/10 Excellent

Amanda , Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!