Although the hotel was clean and comfortable enough, we felt let down by the level of service given by the reception staff. We asked for a transfer to be booked between the hotel and Hoi An and although it clearly stated it would be 450,000vnd on the sheet of paper, he asked for 300,000vnd. Sounds like a good deal until a gentleman turned up (who we now think is the receptionists friend) and mid journey tried to take us to a ‘Marble Shop’. “Please help me” he said, “stay here for ten minutes, I need you to help me”. We’ve heard of these scams before, but you expect a level of professionalism from hotel staff to book you legit taxi’s.
Aside from this, the rooms aren’t fantastic but you get what you pay for.