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Wyndham Hoi An Royal Beachfront Resort & Villas

5-star luxury hotel near Ha My Beach, connected to a rail/subway station

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

2 outdoor pools, free cabanas, pool umbrellas

Property video

Three-Bedroom Family Ocean View | Beach/ocean view

Minibar, in-room safe, desk, laptop workspace

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Free airport shuttle
Parking included
Free WiFi

Explore the area

Block Ha My Dong A, Dien Duong Ward, Da Nang, 560000

Place, Ha My Beach
‪10 min walk‬
Place, An Bang Beach
‪5 min drive‬
Place, My Khe Beach
‪27 min drive‬
Airport, Da Nang (DAD-Da Nang Intl.)
‪42 min drive‬

Room options

Premier Ocean View King

Premier Ocean View King

Good

Ocean view
55 sq m
1 bedroom
Sleeps 4
1 King Bed

Superior Ocean View Twin | Beach/ocean view

Superior Ocean View Twin

Ocean view
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Bedrooms, Ocean View

Exceptional

Ocean view
85 sq m
2 bedrooms
Sleeps 6
1 King Bed and 1 Queen Bed

Three-Bedroom Garden View Pool Villa | View from room

Three-Bedroom Garden View Pool Villa

Garden view
350 sq m
Sleeps 8
1 King Bed and 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Garden View Pool Villa

Very good

Garden view
250 sq m
Sleeps 6
1 King Bed and 1 Twin Bed

Beach/ocean view

Three-Bedroom Beachfront Pool Villa

Exceptional

Ocean view
350 sq m
Sleeps 8
1 King Bed and 2 Twin Beds

Premier Ocean View Twin

Premier Ocean View Twin

Exceptional

Ocean view
55 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Luxury Suite, 3 Bedrooms, Ocean View

Luxury Suite, 3 Bedrooms, Ocean View

Ocean view
105 sq m
3 bedrooms
Sleeps 8
1 King Bed, 1 Queen Bed and 2 Twin Beds

Superior Ocean View King | Balcony view

Superior Ocean View King

Very good

Ocean view
35 sq m
1 bedroom
Sleeps 4
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Bedrooms, Ocean View

Ocean view
85 sq m
2 bedrooms
Sleeps 6
1 King Bed and 1 Twin Bed

Premier King | View from room

Premier King

City view
55 sq m
1 bedroom
Sleeps 4
1 King Bed

Superior King | City view

Superior King

Wonderful

City view
35 sq m
1 bedroom
Sleeps 4
1 King Bed

Premier Twin

Premier Twin

Exceptional

City view
55 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Superior Twin | Balcony

Superior Twin

Exceptional

City view
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Classic Room, 1 King Bed | Balcony view

Classic Room, 1 King Bed

City view
Sleeps 4
1 King Bed

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

City view
Sleeps 4
2 Twin Beds

Classic Twin Room, Ocean View

Classic Twin Room, Ocean View

City view
Sleeps 2
1 Large Twin Bed

Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

City view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed | Balcony view

Premium Room, 1 King Bed

City view
Sleeps 4
1 King Bed

Premium Twin Room, 2 Single Beds | View from room

Premium Twin Room, 2 Twin Beds

City view
Sleeps 4
2 Twin Beds

Premium Twin Room, 2 Single Beds, Ocean View | Beach/ocean view

Premium Twin Room, 2 Twin Beds, Ocean View

City view
Sleeps 4
2 Twin Beds

Two-Bedroom Family Ocean View

Two-Bedroom Family Ocean View

Ocean view
2 bedrooms
Sleeps 6
1 King Bed

Three-Bedroom Family Ocean View | Living area

Three-Bedroom Family Ocean View

Ocean view
3 bedrooms
Sleeps 8
1 King Bed, 2 Twin Beds and 1 Queen Bed

One-Bedroom Garden View Pool Villa | Private pool

One-Bedroom Garden View Pool Villa

1 bedroom
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Beachfront Pool Villa

Sleeps 4
1 King Bed and 1 Twin Bed

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Executive King Ocean View

Sleeps 4

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View King

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Premier Ocean View King

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Three-Bedroom Garden View Pool Villa

Sleeps 6

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Garden View Pool Villa

Sleeps 4

Minibar, in-room safe, desk, laptop workspace

Three-Bedroom Beachfront Pool Villa

Sleeps 6

Minibar, in-room safe, desk, laptop workspace

Premier Ocean View Twin

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View Twin

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

3-Bedroom Luxury Suite, Ocean View

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Superior King

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Superior Twin

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Premier King

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Premier Twin

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Family Ocean View

Sleeps 4

Minibar, in-room safe, desk, laptop workspace

Three-Bedroom Family Ocean View

Sleeps 6

Minibar, in-room safe, desk, laptop workspace

One-Bedroom Garden View Pool Villa

Sleeps 2

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Beachfront Pool Villa

Sleeps 4

About the area

Dien Ban

Beachside getaway.You'll be within half a mile (1 km) of Ha My Beach and 2 miles (3 km) of An Bang Beach with a stay here. Hoi An Night Market and Non Nuoc Beach are also within 6 miles (10 km).

What's nearby

Ha My Beach - 10 min walk - 0.9 km
An Bang Beach - 5 min drive - 2.6 km
Hoi An Night Market - 11 min drive - 6.7 km
Central Market Hội An - 11 min drive - 6.7 km
My Khe Beach - 27 min drive - 14.2 km

Getting around

Da Nang Station - 24 min drive
Da Nang Intl. Airport (DAD) - 38 min drive

Restaurants

‪Chay An Nhiên-Vegan Food - ‬3 min drive
‪Cháo Cô Gió - ‬3 min drive
‪Cafe Nam Hai - ‬3 min drive
‪Rua Beach Coffee & Bar - ‬3 min drive
‪The Shore Club - ‬4 min drive

About this property

Wyndham Hoi An Royal Beachfront Resort & Villas

5-star luxury hotel near Ha My Beach, connected to a rail/subway station

Some rates at Wyndham Hoi An Royal Beachfront Resort & Villas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Wyndham Hoi An Royal Beachfront Resort & Villas you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dien Ban hotel.

1 building

124 guestrooms or units

11 levels

3 dining venues

2 bars by the pool

3 bars or lounges

Meeting rooms

Manager's reception (free)

Deli

Kid's club (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Pool or billiards table

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Elevator

Smoking in designated areas

Bar on the beach

Wyndham Hoi An Royal Beachfront Resort & Villas offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. 55-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

On private beach
Pool
Breakfast included
Spa

CA $118 total

includes taxes & fees

May 17 - May 18

Property amenities

Family friendly

2 outdoor pools
Art supplies
Baby toys
Babysitting (surcharge)
Beach toys
Children's books
Children's games
Children's pool
Children's toys
Dining table
Free children's club
In-room crib
Laundry facilities
Lifeguards on site
Playground
Pool toys
Snack bar/deli
Soundproofed rooms
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free roundtrip airport shuttle from 8:00 AM to 6:00 PM at scheduled times
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 600,000 for adults and USD 300,000 for children
2 poolside bars
3 bars/lounges
3 restaurants
A beach bar
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 outdoor pools
Beach volleyball
Beach yoga
Bicycle storage
Billiards/pool table
Children's pool
Cooking classes
Fishing
Free beach club
Free bicycle rentals
Free children's club
Full-service spa
Games
Gym
Playground
Steam room
Waterslide

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

55-inch smart TV with digital channels

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Food and drink

24-hour room service
Dining table
Electric kettle
Free bottled water
Meal delivery service
Restaurant dining guides
Tea bags/instant coffee

More

Access via exterior corridors
Air conditioning
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Wyndham Hoi An Royal Beachfront Resort & Villas

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 150.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 600000 for adults and USD 300000 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Outside food is not permitted on the premises.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Frequently asked questions

How close is Wyndham Hoi An Royal Beachfront Resort & Villas to the airport?

Wyndham Hoi An Royal Beachfront Resort & Villas is 14.3 mi (38-min drive) away from the Da Nang Intl. Airport (DAD) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Hoi An Royal Beachfront Resort & Villas?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Wyndham Hoi An Royal Beachfront Resort & Villas on May 3, 2026 start from CA $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Hoi An Royal Beachfront Resort & Villas have an airport shuttle?

Wyndham Hoi An Royal Beachfront Resort & Villas offers a free airport shuttle, available from 8:00 AM to 6:00 PM at scheduled times.

How close is Wyndham Hoi An Royal Beachfront Resort & Villas to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Wyndham Hoi An Royal Beachfront Resort & Villas offer free breakfast?

Free breakfast isn’t provided at Wyndham Hoi An Royal Beachfront Resort & Villas, but buffet breakfast is offered for a fee of USD 600000 for adults and USD 300000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Wyndham Hoi An Royal Beachfront Resort & Villas?

No, there is no casino at this hotel, but Crown Games Club (15-min drive) is nearby.

What time is check-in at Wyndham Hoi An Royal Beachfront Resort & Villas?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Wyndham Hoi An Royal Beachfront Resort & Villas?

This hotel offers free self parking.

Does Wyndham Hoi An Royal Beachfront Resort & Villas have a pool?

Wyndham Hoi An Royal Beachfront Resort & Villas features 2 outdoor pools and a children's pool.

Does Wyndham Hoi An Royal Beachfront Resort & Villas have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Wyndham Hoi An Royal Beachfront Resort & Villas have a spa?

This hotel has a spa, which features body wraps, facials, and body scrubs.

How close is Wyndham Hoi An Royal Beachfront Resort & Villas to downtown Dien Ban?

Wyndham Hoi An Royal Beachfront Resort & Villas is 1.5 mi away from Dien Duong.

Wyndham Hoi An Royal Beachfront Resort & Villas Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Cezary

Jan 27, 2026

Stayed 10 nights in Jan 2026

10/10 Excellent

Mehrinaz Aly El

Jan 1, 2026

Liked: Cleanliness

Very nice hotel and even Ellen service

Stayed 3 nights in Dec 2025

10/10 Excellent

JIWEI

Travelled with family

Jan 1, 2026

Liked: Cleanliness, amenities

Hotel amenities were good, however, bathrooms were slightly small and a bit dated. With shower rooms leaking

Stayed 3 nights in Dec 2025

8/10 Good

Ziyaad

Travelled with family

Dec 30, 2025

Liked: Cleanliness, staff & service, amenities

Room and facilities good. However, not allowing outside food onto the property but also not having dining options past 11pm is a ridiculous concept, as is charging for a disposable laundry bag that every hotel offers for free

Stayed 3 nights in Dec 2025

4/10 Poor

Torne

Travelled with family

Dec 30, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This is the first time I have been catfished. The place looks nothing like the photos. So the hotel is NOT good. Not a good condition at all. But the staff are incredible. What was looking like the worst Christmas turned out amazing because of the outstanding service we got from the staff. They were so understanding, empathetic, patient and professional. They problem solved and made our Christmas so special after being upset about booking this hotel based on the photos. The manager is outstanding. We couldn’t believe how good the customer service was. The manager is Luan and it’s the best customer service we have probably ever had. The woman who also helped us with new arrangements was Ms Hang Duty Manager.

The amazing staff who are exceptional at a hotel that doesn’t look like the photos.

Stayed 5 nights in Dec 2025

10/10 Excellent

Rachel

Dec 29, 2025

We absolutely loved our stay here. Great breakfast, lovely property. The rooms were huge and had

Stayed 3 nights in Dec 2025

10/10 Excellent

Yuen Tung

Dec 28, 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Adriano

Travelled with family

Oct 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel and close to the Hoi A town. Amazing staff and amazing food. The Spa is incredible

Stayed 8 nights in Oct 2025

10/10 Excellent

kiwon

Travelled with family

Oct 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel!

Stayed 5 nights in Oct 2025

10/10 Excellent

Despina

Travelled with partner

Sep 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hiotel, clean, great service by staff. Dining and breakfast buffet variety was endless. Ticked all the boxes would highly recommend to anyone wishing to visit Hoian

Stayed 8 nights in Aug 2025

8/10 Good

Xuan

Travelled with family

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel with a beautiful beach. Prices of restaurant drinks & food are pretty high on European levels. But very nice rooms and friendly staff. It’s a shame that some guests treat the areas badly, such as clogging toilets in the pool area or not showering before swimming in the pool so that sun cream leaves a film in the pool.

Stayed 3 nights in Aug 2025

10/10 Excellent

Thanh tu Stacey

Travelled with family and small children

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for families, wonderful food quality. Daily foam parties for the kids.

Stayed 7 nights in Jul 2025

4/10 Poor

Khushi

Travelled with family

Aug 8, 2025

Disliked: Staff & service

Our experience at the hotel was quite disappointing. The staff at the reception were not helpful at all. They didn’t understand English, which we completely understand, but they also showed no willingness to assist us even with tools like Google Translate. When we asked for directions to a nearby location, they gave us incorrect information and didn’t make any effort to clarify or help further. Unfortunately, their attitude came across as quite rude and indifferent. The food was average at best, with very limited options for vegetarians. Overall, the service and hospitality did not meet our expectations.

Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad

Travelled with family

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service, impeccable facilities, comfortable and enjoyable for 5 nights

Stayed 5 nights in Aug 2025

10/10 Excellent

Larae

Jul 27, 2025

Stayed 5 nights in Jul 2025

4/10 Poor

Murphy

Jul 26, 2025

Liked: Staff & service

Stayed 6 nights in Jul 2025

6/10 Okay

Sally

Jul 24, 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Jul 2025

8/10 Good

Stefan

Travelled with group

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice rooms and a reasonable standard service for the price, however, in the hotel towers, the noise from the street was a problem, in addition to the unnecessary piano music playing in the hotel hallways, which could be clearly heard in my room from 7am until 10:30pm. The villas are very nice, however. In the busy pool areas, there were not enough sunbeds for all the guests, since some people would reserve a sun lounger with a towel and then disappear for hours. A better system should be implemented.

Stayed 4 nights in Jul 2025

10/10 Excellent

Jodie

Jul 14, 2025

Liked: Staff & service, room comfort

Stayed 4 nights in Jul 2025

8/10 Good

alan

Travelled with family

Jul 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean property and friendly staff. I would give the resort 5 stars if the stairwell was enclosed and secures. It will be easy to do security checks on the kids who were staying at the separated rooms.

Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Travelled with family

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Well kept hotel.

6/10 Okay

Thu

Travelled with family

Jun 25, 2025

Liked: Cleanliness

This property is geared towards small children. It’s like a Disney property. I was disappointed in the villa. All the bedrooms were separate rooms with outdoor entrances separate from the living room. It was just a weird set up. The spa was a huge disappointment. It was next to the kids pool and loud…. Not relaxing at all. The beach is the best thing about the resort.

Stayed 3 nights in Jun 2025

6/10 Okay

Sau Kuen Anita

Travelled with group

Jun 22, 2025

Unprofessional service

Was not very happy during check-in which hotel staff said no our booking, indeed I already showed the confirmation email from Hotels.com and staff still need to check & verify which took 45mins. Finally we got permission to have our room in main lobby, however, the staff were not communicated, counter staff again asked us to show passport & booking confirmation, very annoying. We told the staff we were asked to wait 45mins in another front desk to check our booking, don’t waste our time. Finally the bell boy told the front desk staff to give us room keys, then we can go to our room. Very unprofessional service, not acceptable a 5 star hotel provided this kind of service.

Stayed 4 nights in Jun 2025

8/10 Good

Anu

Travelled with family

Jun 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is beautiful. We stayed in the new wing which is basic but clean. The staff are courteous and Alik and Vang were very helpful. I would recommend the coffee making class and the spa treatments. The beach is amazing. The thing to improve would be cleanliness in the restaurants.

Stayed 8 nights in May 2025

4/10 Poor

Elizabeth

Travelled with group

Jun 1, 2025

Disliked: Amenities, property conditions & facilities

Did not look like the pictures at all. Lobby old and dated this was not “luxury” We watched as kids took over pull and shoved bloody tissues into side of pool.

Stayed 4 nights in May 2025

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