Embassy Suites by Hilton Dallas Park Central Area

3.5 star property
3.5-star hotel in Far North Dallas

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Lobby
Exterior
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
13131 N Central Expy, Dallas, TX, 75243
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

Premium Suite, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 King Beds

One King Bed, Non-Smoking, Roll In Shower

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Executive Two Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

One King Bed, Non-Smoking, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Two Doubles Suite

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Dallas

Far North Dallas stay.Your stay at this Far North Dallas hotel places you within 6 miles (10 km) of Galleria Dallas and NorthPark Center. University of Texas at Dallas and Southern Methodist University are also within 6 miles (10 km).

What's nearby

  • Medical City Hospital - 2 min drive - 2.3 km
  • Galleria Dallas - 4 min drive - 6.7 km
  • NorthPark Center - 5 min drive - 7.8 km
  • Southern Methodist University - 7 min drive - 11.1 km
  • University of Texas at Dallas - 8 min drive - 8.5 km

Getting around

  • LBJ - Central Station - 2 min drive
  • West Irving Station - 22 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Paesanos Cafe - ‬15 min walk
  • ‪Taco Casa - ‬11 min walk
  • ‪Benihana - ‬2 min drive

About this property

Embassy Suites by Hilton Dallas Park Central Area

3.5-star hotel in Far North Dallas
Embassy Suites by Hilton Dallas Park Central Area offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10713 square feet (995 square meters) and includes conference space. Embassy Suites by Hilton Dallas Park Central Area also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Dallas hotel.

  • 1 building
  • 279 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 10713 sq ft of conference space
  • 995 sq m of conference space
  • Built in 1984
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 379 out of 1010 reviews
Rating 8 - Good. 189 out of 1010 reviews
Rating 6 - Okay. 159 out of 1010 reviews
Rating 4 - Poor. 122 out of 1010 reviews
Rating 2 - Terrible. 161 out of 1010 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring break

Most of the staff was very friendly and helpful. There was a problem with the heat, our room was cold and we heard other guests commenting about the heat as well. We came to let the kiddos enjoy the pool, but it was too cold for anyone to stay in more than a few minutes. That was a let down. Breakfast was very good as was happy hour.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Medical Center where w were going. Front desk help was helpful with a few question swe had. Food good. Safe, quite area.
Stayed 1 night in Mar 2025

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

gabriella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jumarca

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Bathroom drain was not draining. No one at the service desk multiple times of the day
Stayed 1 night in Mar 2025

4/10 Poor

saleem

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visited this place rooms are worse condition so much issues with room bathroom was running 24/7 & for elevator we have to wait 20 minutes minimum. Parking is horrible so much smell
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The man when we was trying to check in was super unhelpful and rude. Our room was clean but I had to call and ask them to come service it the next day (take out the trash in the single trash can we had in the suite, get fresh towels because there was 3 of us and not enough towels) Ice machines are busted and when I called to ask they said we had to go to the 3rd floor, we noticed part of the ceiling needed repairs. We needed extra blankets because again 3 people, a pull out couch and no spare blankets in the room. Called and was told we had to come get them.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Zachary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Ratings – Poorly Maintained and Overrat

This hotel is in terrible condition and doesn’t come close to living up to its brand name. The pool area was filthy, freezing cold water, and a hot tub that was completely out of service. It was obvious that the space hadn’t been properly cleaned or maintained in a long time. Peeling paint was visible throughout the building—on walls, ceilings, and even in common areas. The overall atmosphere was worn down and neglected, making the entire stay feel uncomfortable. After experiencing all of this firsthand, it’s hard to believe any of the glowing five-star reviews are legitimate. They read more like employee submissions or paid placements than honest experiences. Save yourself the trouble and book elsewhere until serious improvements are made.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness

Embassy Suites

Parking is terrible. Reported minor issues with the room maintenance and no response. Here in March in Texas the heat capabilities were turned off so room was chilly. Breakfast was ok and food order in the bar was really good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Quisha

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness

DISAPPOINTING

THE HOTEL WAS SUPER ROWDY FROM THE START. WHEN WE CHECKED IN THEY GAVE US A HIGH FLOOR SO NO ONE WAS ABOVE US. THE STAFF HAD NO CONTROL OF THE PATRONS AT ALL. THERE WAS DRUG SMELL THROUGHTOUT THE NINTH FLOOR. THERE WAS A GARAGE FOR PARKINMG WHERE PEOPLE WERE ACTUALLY DOWN THERE BLASTING MUSIC AND SMOKING DRUGS. I WENT TO THE FRONT DESK AND MENTIONED THAT THESE THINGS ARE NOT EXPECTED AT A HILTON HOTEL AND ABSOLUTELY NOTHING WAS SAID.. NO APOLOGY.. NOTHING.. SO DISAPPOINTING FOR THE HILTON BRAND.
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Stayed 2 nights in Mar 2025

4/10 Poor

JoEllen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures do NOT show the true condition of the property. Very misleading
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Elevators didn't work the place was so loud and noisy the pool was so cold and trashy was very disappointed in this hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Julen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Se fue la luz en todo el hotel y los elevadores dejaron de funcionar excepto uno. Demasiada gente pero muy pocas opciones para subir y bajar. No lo recomiendo
Stayed 2 nights in Mar 2025

6/10 Okay

Madai, tyler

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Love the room layout and space but hotel needs some updating.
Stayed 1 night in Mar 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Two weeks prior to booking my stay here in Dallas, we booked an Embassy suites in Austin. Which was pretty much the same setup as here but it was not the same great experience as in Austin. The parking here was below ground in a dank basement like parking area below the hotel. Which was open to the public. Which in some ways seemed ominous and unsafe. The hotel itself was swarming with kids and teenagers running around and hanging out in the corridors of each floor and making alot of noise all day until well after midnight; even though security seemed to be roaming around. We stayed on the seventh floor and each time we had to take the elevator, it took 8 to 12 minutes to get on one as two of the four lifts seem to be broken. The complimentary breakfast was limited in choices and not appetizing as compared to the one in Austin. And our room had noticeable stains on the couches, chairs, curtains and the of course the carpets. My conclusion is that not all Embassy Suites are rated the same. Because of these things and obvious location inconsistencies, I wont be booking Embassy Suites in the future
Stayed 2 nights in Mar 2025

2/10 Terrible

Pablo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025