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Quality Inn West Plano - Dallas

2.5 star property
Hotel near Baylor Scott & White The Heart Hospital in Plano

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Photo gallery for Quality Inn West Plano - Dallas

Lobby
Lobby
Room, 2 Queen Beds, Accessible, Non Smoking
Free daily full breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
5021 W Plano Pkwy, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪5 min walk‬
  • Place, St. Andrew Methodist Church
    ‪2 min drive‬
  • Place, American Airlines Center
    ‪21 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Plano

Heart of Plano.A stay at this hotel places you within half a mile (1 km) of Baylor Scott & White The Heart Hospital and 3 miles (5 km) of Shops at Willow Bend. Adventure Landing and Crayola Experience are also within 6 miles (10 km).

What's nearby

  • Baylor Scott & White The Heart Hospital - 5 min walk - 0.5 km
  • St. Andrew Methodist Church - 2 min drive - 3.0 km
  • University of Texas at Dallas - 6 min drive - 6.7 km
  • Galleria Dallas - 9 min drive - 16.3 km
  • American Airlines Center - 21 min drive - 36.2 km

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Love Field Airport (DAL) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬17 min walk

About this property

Quality Inn West Plano - Dallas

Hotel near Baylor Scott & White The Heart Hospital in Plano
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at Quality Inn West Plano - Dallas. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn West Plano - Dallas offers 60 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
Comfort Inn Plano-Dallas
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.4 out of 5, 489 reviews
The price is CA $84
CA $94 total
includes taxes & fees
Mar 29 - Mar 30
Comfort Inn Plano-Dallas

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Plano
Comfort Inn Plano
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano Hotel
Plano Comfort Inn
FairBridge Inn Plano
FairBridge Plano
Quality Inn West Plano Dallas
Quality West Plano Dallas
Comfort Inn Near Plano Medical Center
Quality Inn West Plano Dallas
Quality Inn West Plano - Dallas Hotel
Quality Inn West Plano - Dallas Plano
Quality Inn West Plano - Dallas Hotel Plano

Quality Inn West Plano - Dallas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 812 reviews
Rating 8 - Good. 239 out of 812 reviews
Rating 6 - Okay. 102 out of 812 reviews
Rating 4 - Poor. 48 out of 812 reviews
Rating 2 - Terrible. 53 out of 812 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SAUL OVIDIO

Stayed 1 night in Nov 2025

4/10 Poor

James, Farmers Branch

Travelled with family
Disliked: Amenities, property conditions & facilities
The internet is unusable. The staff gives you a tech support line to call as if it's your computer that is the problem when in fact, it's the hotel's problem and they refuse to update their wifi to a usable speed to cover all the rooms. It's totally ridiculous how they deal with the wifi. Heck, I've had far better internet in 3rd world countries. The breakfast is cold and nasty. It's like something that was cooked days before and sat out at room temperature for days on end, totally unedible. The parking lot constantly reeks of marijuana and sometimes inside the hotel as well. I saw somebody letting their dog out in the grassy area next to the hotel when the hotel is supposedly no pets allowed. The insides of the rooms have lots of scrapes on the walls.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and extremely friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Minh Thuc

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

sienneh

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay for the night. rooms were clean. bathroom had an odd smell. but other than that the room was pretty clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities
EXCELLENT STAY STAFF WAS GREAT
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Extremely friendly and accommodating staff.
Stayed 1 night in Nov 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was very kind and polite
Stayed 1 night in Nov 2025

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities
Staffs are nice, and matresses in the rooms are not cheap ones but comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Han-Seok

Stayed 1 night in Oct 2025

6/10 Okay

Valicia

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Oct 2025

8/10 Good

Tiffani

Business traveller
Liked: Cleanliness, staff & service, amenities
Great especially for the price. Convenient to the hospital.
Stayed 1 night in Oct 2025

8/10 Good

Chung

Stayed 1 night in Oct 2025

8/10 Good

Louise R Motschenbacher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denton Quality Inn

Business trip. Convenient. Shopping great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleased with the facility and staff. Will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The room was nice and clean and shower was really nice and hot.
Stayed 1 night in Oct 2025

8/10 Good

Megumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building was old However, there was a complementary break first It was clean enough for this price
Stayed 1 night in Oct 2025

2/10 Terrible

Jaime

Stayed 2 nights in Oct 2025

8/10 Good

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

He

Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Stayed 1 night in Sep 2025

10/10 Excellent

Somchit

Stayed 2 nights in Oct 2025

6/10 Okay

Linzie

Travelled with partner
Disliked: Staff & service
Breakfast was less than basic. Just some fake eggs and dry cereal and a waffle maker. I stayed 2 nights and asked for my room to be cleaned and the desk clerk said I should've let them know before 9am if I wanted my room cleaned and then another guy came up and said they would bring me some towels and do a light cleaning. I've never had a hotel not clean on 2 night stays!
Stayed 2 nights in Oct 2025