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Staybridge Suites Plano - The Colony, an IHG Hotel

3.0 star property
3-star hotel near Grandscape

Choose dates to view prices

Photo gallery for Staybridge Suites Plano - The Colony, an IHG Hotel

Exterior
Interior
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Exterior
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
5280 Memorial Drive, The Colony, TX, 75056
  • Popular LocationGrandscape9 min walk
  • Popular LocationThe Shops at Legacy6 min drive
  • Popular LocationFord Center at The Star8 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)19 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Combined shower/tub, free toiletries, towels

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Combined shower/tub, free toiletries, towels

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Bathtub)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Communications Accessible)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Kitchen

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Dallas / The Colony
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is CA $232
per night
CA $267 total
includes taxes & fees
25 May - 26 May
Hyatt Place Dallas / The Colony

About the area

The Colony

Heart of The Colony.A stay at this hotel places you within half a mile (1 km) of Grandscape and 6 miles (10 km) of Legacy West. The Shops at Legacy and Stonebriar Centre Mall are also within 6 miles (10 km).

What's nearby

  • Grandscape - 9 min walk
  • The Colony Five Star Complex - 16 min walk
  • Legacy West - 6 min drive
  • The Shops at Legacy - 6 min drive
  • Ford Center at The Star - 8 min drive

Getting around

  • Dallas Medical-Market Center Station - 27 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 20 min drive

Restaurants

  • In-N-Out Burger - 11 min walk
  • Sonic Drive-In - 15 min walk
  • Chick-Fil-A - 19 min walk
  • Hard Eight The Colony - 12 min walk
  • Raising Cane's Chicken Fingers - 10 min walk

About this property

Staybridge Suites Plano - The Colony, an IHG Hotel

3-star hotel near Grandscape
Staybridge Suites Plano - The Colony, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A library, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites Plano - The Colony, an IHG Hotel. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star The Colony hotel is smoke free.

  • 98 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Staybridge Suites Plano - The Colony, an IHG Hotel offers 98 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This The Colony hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 mi

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.59 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Plano Colony Hotel
Staybridge Suites Plano Colony
Staybridge Suites The Colony Frisco
Staybridge Suites Plano Colon
Staybridge Suites Plano The Colony
Staybridge Suites Plano The Colony an IHG Hotel
Staybridge Suites Plano - The Colony, an IHG Hotel Hotel
Staybridge Suites Plano - The Colony, an IHG Hotel The Colony

Staybridge Suites Plano - The Colony, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 506 reviews" "
Rating 8 - Good. 94 out of 506 reviews" "
Rating 6 - Okay. 36 out of 506 reviews" "
Rating 4 - Poor. 21 out of 506 reviews" "
Rating 2 - Terrible. 19 out of 506 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff! Very nice room!
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and comfortable. The room had everything for one’s comfort. Nice and friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Kizzy

Travelled with family
Disliked: Cleanliness, staff & service
My family and I are well traveled and the lack of customer service , hospitality was concerning. Our room was less than thoroughly cleaned and missing items that should have been available in our rooms and or at the front desk? My teenagers had a few unexpected encounters with the staff which was upsetting . Complementary breakfast and cocktail hour was good idea but was underwhelming and needs to be revamped. The one woman that worked in the morning at front desk was nice and explained the rewards program to my husband . Wish you nothing but the best may your company grow stronger and strive for greatness! Thank you kindly
Stayed 2 nights in Nov 2023

6/10 Okay

Robert

Stayed 4 nights in Nov 2023

4/10 Poor

Paola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located in a great location, staff was helpful. However, our room was not cleaned correctly, there were socks from previous guest left under a coach and the restroom was in terrible condition. There were stains everywhere.
Stayed 1 night in Nov 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stay But Be Ready to Cross Back Over the Bridge
Staybridge Suites Plano-The Colony is not the same hotel we stayed in back in 2021. This go around, the hotel--at least the room we were in--was pretty tired. Ceiling repairs were very subpar; walls pretty dinged up; desk chair had burn holes throughout; both leg rests for the couch were so rickety they would collapse if anyone were to sit on them; when we checked in our bedding had unknown stains and marks on them; the kitchen set-up was so anemic that we had to wash dishes after every meal or snack; the microwave was not working, having been replace with a small desk one; no ventilation in the bathroom; and we stopped counting. We are hardcore Staybridge clients and I have to say that this was by far the worst we've stayed in the last 7 years. The place is not irredeemable. It can be saved. It just needs some major updating and a commitment from management for high standards to be maintained. I would not say "don't stay" here. I would only caution you not to get your hopes up. We were celebrating our 38th wedding anniversary and a birthday and I failed to deliver the goods this go round. Oh well. You win some, and you loose some I guess.
Stayed 10 nights in Sep 2023

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and homie. They had enough sleeping space and pillows to accommodate my whole family. Breakfast was great too! They had a lot of healthy options.
Stayed 1 night in Oct 2023