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Planter's Heritage by Cilantro Collections - Mall Road

Property class: 3
Enjoy the free WiFi at this 3-star Darjeeling hotel

Choose dates to view prices

Photo gallery for Planter's Heritage by Cilantro Collections - Mall Road

A hotel with a multi-story structure, outdoor seating with umbrellas, and a view of the surrounding cityscape.
A breakfast setup with a tiered stand holding muffins and pastries, a coffee machine, and a potted plant. There are chairs and a table in the foreground, and a large window with a view of the outdoors.
A bedroom with a wooden ceiling, a large bed with a bench, a nightstand, a dresser, and a chair.
A lobby with a checkered floor, leather sofas, patterned chairs, and a deer head decoration.
A room with a wooden panel wall, a grey sofa with floral cushions, a wooden coffee table with a vase of flowers and fruit, and a bed in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
Mall Rd, Darjeeling, WB, 734101
  • Place, Chowrasta
    ‪3 min walk‬
  • Place, Chapramari Wildlife Sanctuary
    ‪5 min walk‬
  • Place, Darjeeling Himalayan Railway
    ‪10 min walk‬
  • Airport, Gangtok (PYG-Pakyong)
    ‪150 min drive‬

Room options

View all photos for First Flush (2 Pax)

A hotel room with green walls, a wooden bed, a desk with a coffee maker, and a view of the outdoors through a window.

First Flush (2 Pax)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Second Flush(4 Pax)

A spacious bedroom with a large bed, a sitting area with a sofa and armchair, a wooden coffee table, and a painting on the wall.

Second Flush(4 Pax)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Second Flush (2 Pax)

A bedroom with a large bed, a nightstand, a dresser, a television, and a window with curtains.

Second Flush (2 Pax)

  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Autumn Flush (4 pax)

A hotel room with two wooden beds, a large window with curtains, and a wooden floor.

Autumn Flush (4 pax)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Autumn Flush (2 Pax)

A hotel room with a large bed, a desk, a chair, and a painting on the wall.

Autumn Flush (2 Pax)

  • Hill view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Moonlight (2 Pax)

A hotel room with a wooden ceiling, a large bed with a floral bedspread, a sitting area with a chair and a vase of flowers, and a wooden wardrobe.

Moonlight (2 Pax)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Darjeeling

In Darjeeling .You'll be steps from Aloobari Gompa Monastery and within a 10-minute walk of Botanical Gardens. Also, Darjeeling Himalayan Railway is within half a mile (1 km) and Tibetan Buddhist Monastery is within 2 miles (3 km).

What's nearby

  • Chowrasta - 3 min walk - 0.3 km
  • Chapramari Wildlife Sanctuary - 5 min walk - 0.5 km
  • Darjeeling Himalayan Railway - 10 min walk - 0.9 km
  • Tibetan Buddhist Monastery - 16 min walk - 1.4 km
  • Raj Bhavan - 8 min drive - 2.9 km

Getting around

  • Darjeeling Station - 8 min walk
  • Bagdogra (IXB) - 168 min drive

Restaurants

  • ‪Kunga Restaurant - ‬1 min walk
  • ‪Glenarys - ‬2 min walk
  • ‪Tibet Kitchen - ‬6 min walk
  • ‪Noryang Tibetan Kitchen - ‬3 min walk
  • ‪Penang's Restaurant - ‬5 min walk

About this property

Planter's Heritage by Cilantro Collections - Mall Road

Enjoy the free WiFi at this 3-star Darjeeling hotel
Some rates at Planter's Heritage by Cilantro Collections - Mall Road are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Planter's Heritage by Cilantro Collections - Mall Road also features a rooftop terrace, laundry facilities, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 3-star Darjeeling hotel.

  • 36 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Planter's Heritage by Cilantro Collections - Mall Road offers 36 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: INR 700 for adults and INR 498 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planter's Heritage by Cilantro Collections - Mall Road

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately INR 700 for adults and INR 498 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Planter's Heritage by Cilantro Collections - Mall Road to the airport?

Planter's Heritage by Cilantro Collections - Mall Road is 53.2 mi (192-min drive) away from the Gangtok (PYG-Pakyong) airport, the closest popular airport to the property.

How much does it cost to stay at Planter's Heritage by Cilantro Collections - Mall Road?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Planter's Heritage by Cilantro Collections - Mall Road on Nov 5, 2026 start from CA $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Planter's Heritage by Cilantro Collections - Mall Road have an airport shuttle?

Airport shuttle services are not available at Planter's Heritage by Cilantro Collections - Mall Road.

Does Planter's Heritage by Cilantro Collections - Mall Road offer free breakfast?

Free breakfast isn’t provided at Planter's Heritage by Cilantro Collections - Mall Road, but to-go breakfast is offered for a fee of INR 700 for adults and INR 498 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Planter's Heritage by Cilantro Collections - Mall Road?

No, there is no casino at this hotel.

What time is check-in at Planter's Heritage by Cilantro Collections - Mall Road?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at Planter's Heritage by Cilantro Collections - Mall Road?

This hotel offers free self parking.

Does Planter's Heritage by Cilantro Collections - Mall Road have a pool?

Planter's Heritage by Cilantro Collections - Mall Road does not have a pool.

Does Planter's Heritage by Cilantro Collections - Mall Road have a restaurant?

Yes, there is a restaurant on site.

Does Planter's Heritage by Cilantro Collections - Mall Road have a spa?

There are no spa services available at this hotel.

How close is Planter's Heritage by Cilantro Collections - Mall Road to downtown Darjeeling?

Planter's Heritage by Cilantro Collections - Mall Road is 0.5 mi away from Darjeeling.

Planter's Heritage by Cilantro Collections - Mall Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 3 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property and very spacious rooms. The Manager Mr Sahil was extremely courteous and helpful addressing all our requirements. Great location!
Facing the mountains and the mall.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The location was perfect and close to main Darjeeling mall. The floors in the room and multiple junctions in the lobby area are uneven which may cause discomfort and extra attention especially for elderly people.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Maintenance & service needs improvement
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Glengry Cafe やDarjeeling Mallの近くの良いロケーション。眺めの良いテラスがあって天気が良ければ景色を楽しめる。First FlushやSecond Flushの紅茶飲み比べもできる。冬なのでシャワーのお湯が温まらず、、部屋もかなり寒かった。
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Stayed 2 nights in Sep 2025