Hotel Toronto

3.0 star property
3-star hotel near Jama Masjid, connected to a shopping center

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Hotel Toronto

Photo gallery for Hotel Toronto

Reception hall
Exterior
Frette Italian sheets, memory foam beds, desk, soundproofing
Standard Room | Bathroom
Frette Italian sheets, memory foam beds, desk, soundproofing

Overview of Hotel Toronto

Reviews
6.4

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
10072 /1, Multani Dhanda, Paharganj, New Delhi, Delhi N.C.R, 110055
  • Popular LocationJama Masjid4 min drive
  • Popular LocationGurudwara Bangla Sahib4 min drive
  • Popular LocationChandni Chowk5 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)44 min drive

Room options

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Triple Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Standard Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Delhi

Paharganj stay.Your stay at this Paharganj hotel places you within 3 miles (5 km) of Jama Masjid and Chandni Chowk. Ramakrishna Mission and Ajmal Khan Road are also within 2 miles (3 km).

What's nearby

  • Jama Masjid - 4 min drive
  • Gurudwara Bangla Sahib - 4 min drive
  • Sir Ganga Ram Hospital - 5 min drive
  • Chandni Chowk - 5 min drive
  • Red Fort - 6 min drive

Getting around

  • New Delhi Station - 14 min walk
  • Rama Krishna Ashram Marg Station - 14 min walk
  • Indira Gandhi International Airport (DEL) - 38 min drive

Restaurants

  • Darbar - 4 min walk
  • Sita Ram Diwan Chand Chole Bhature - 10 min walk
  • McDonald's - 8 min walk
  • KFC - 4 min walk
  • Bikaner Sweets Corner - 3 min walk

About this property

Hotel Toronto

3-star hotel near Jama Masjid, connected to a shopping center
There's a restaurant on site. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Toronto. The hotel can provide concierge services and wedding services. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star New Delhi hotel.

  • 1 building
  • 20 guestrooms or units
  • 4 levels
  • Built in 2012
  • Manager's reception (free)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Toronto offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Memory foam beds feature Frette Italian sheets. 32-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: INR 2 per person
  • 1 restaurant
  • Free reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning
  • Ceiling fan
  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Phone
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Toronto

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 400 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 2 per person
  • Airport shuttle fee: INR 1800 per vehicle (roundtrip)
  • Rollaway bed fee: INR 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Toronto New Delhi
Toronto New Delhi
Hotel Toronto Hotel
Hotel Toronto New Delhi
Hotel Toronto Hotel New Delhi

Hotel Toronto Reviews

Reviews

6.4
Rating 10 - Excellent. 13 out of 55 reviews" "
Rating 8 - Good. 15 out of 55 reviews" "
Rating 6 - Okay. 10 out of 55 reviews" "
Rating 4 - Poor. 6 out of 55 reviews" "
Rating 2 - Terrible. 11 out of 55 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Uthaya

Liked: Room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

4/10 Poor

adrian, zurich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Below expectation ought to have shuttle service
Not what expected very disappointed by owner not staff

2/10 Terrible

Ammar, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel staff ever
I booked a room for two nights when I arrived exhausted after a long travel and after roaming around the location tryig to fin the hotel, with a stupid face the receptionist simply says we don't have empty rooms. No apology no sorry nothing. Piece of advice DON'T BOOK THIS HOTEL.

8/10 Good

Av

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great value
We had two stays at hotel toronto and both were very good. We were upgraded to the family room which was quite nice and the staff were very accomodating and friendly with any questions. The room itself was quite clean and the rooms service also quite great. No complaints. The locations is good and just off the main street in Pharganj but can be a little tricky to find at first. Overall a great stay at a reasonable price, would come back here.

8/10 Good

ZABI, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for few days at this location. The guys at front desk were very helpful. They guided us about few location and sightseeing in Delhi that we weren't aware of. The morning breakfast was good and rooms were tidy and neat.

2/10 Terrible

RESHMA, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare!!! Never stay there!
This is the worst hotel ever. When we arrived there after a 30 hour journey they told us the hotel was full while we had paid in full in advanced. Then they offered us another hotel without informing us that it woukd be for 1 night only. When I heard after the first night that we had to shift again and that to a horrible hotel I called hotels.com to refund the rest of our stay. They promised to do so but after 2 weeks no trace of the money. This is sooo bad I cannot believe it. Now I have to chase hotels.com to get our money back, unbelievable. Never ever stay at Toronto they are not to trust.

2/10 Terrible

Naba, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Credible- be aware
I booked a room in advance based on positive reviews I had seen online. The hotel was difficult for the airport taxi driver to locate. I informed the hotel about my booking 3 days ago and also requested info for a bus tour to Taj Mahal. When I got to the hotel, I was asked to pay. I said I would pay at the time of check out, to which the staff agreed. I was then told to follow a boy, but he took me outside. I asked whee we were going. He said to the other hotel because that one was full. He took me to the street to get an auto, for he said it is another 2-3 KMs away. I returned to the front desk and told that I'd like to cancel the reservation, to which he agreed. I went back to street, found an auto, put my luggage in and went to central Delhi to find another hotel, which I luckily did.

2/10 Terrible

Francisco J, Los Angeles, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE THIS HOTEL!
What I experienced at this hotel was absolutely ridiculous and I would not wish it upon my worst enemy. I arrived at about 7am to the lobby and had requested early check in weeks earlier. I spoke to reception and they said my room would be ready shortly, but after it started taking a while I said I would go sightseeing and come back later. Eventually, I returned to the hotel in the evening, exhausted after 24 hours of flying and a long day walking, getting used to Delhi, and sightseeing, to hear the news that my room was no longer available because a pregnant woman was staying there. This was interesting and sketchy because I had been told earlier that my room was available for me and just needed to be cleaned etc. Then the manager offered me an "upgraded" room in a nearby hotel, to which I had no choice but to relocate to, since they wouldn't budge on getting me a room at this one. Finally we arrive, and not only is the new room the exact same as what the other should have been (I.e. not an upgrade), but there was a disgusting, foul stench in the bathroom, which they knew about since they left the fans on, and no toilet paper. It is unbelievable that they gave me such a poor accommodation after all they put me through. Hotel staff, besides management, were polite, helpful and friendly. Pretty close to Connaught Place and New Delhi Station. AVOID at all costs.

2/10 Terrible

kat, virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't
My friend and I had a reservation and arrived at 1 30 am. The person checking us in was the owner. He decided that he was not going to give me a room at that hotel and that he was going to send me in a taxi (at our expense) to his other, newer property, wherever that was, I still don't know. He sent his bag boy with us to hail a cab/stand on the side of the road at 2 am. His bag boy wasn't going to come with us. 4 taxis go by and aren't willing to take us to this other place. At this point we were both very upset. The owner didn't even give me a receipt for the money that I had paid and when I tried to explain that we had a tour guide picking us up from his hotel that I had a reservation for that was due to arrive at 4 30 am the same day, he didn't care. At that point we got our money back. Tldr: owner of hotel didn't honor reservation.