4.1 out of 5

"Clean room with nice amenities. Drivers, porters, maids and front desk staff are well-trained professionals. Great view of the city from room. " More

By a verified traveller on Sun 17 Jan 2016

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Hotel Description

5-star luxury hotel near Gurudwara Bangla Sahib

City center stay

A stay at this Connaught Place hotel places you within half a mile (1 km) of Gurudwara Bangla Sahib and 3 miles (5 km) of India Gate. Sir Ganga Ram Hospital and Jama Masjid are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 3 conference rooms, business center, and airport shuttle. Enjoy the health club and free perks like buffet breakfast and valet parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 178 guestrooms also offer free WiFi and sitting areas. Other amenities include free wired Internet, 24-hour room service, and LCD TVs with cable channels.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$104 per night

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Metropolitan Hotel and Spa New Delhi ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Metropolitan Hotel and Spa New Delhi

Everyone (2) Family (1)
3 out of 5
Staff and service were excellent. Pool was closed, so that was disappointing but the outside area it'sin looks nice. The food at the breakfast buffet was not good. Quality is poor, except for their Japanese restaurant. Gift shop is nice. The rooms and windows feel and look dingy. The carpet smelled in the guest rooms and hallways. Location was good, close to things to do.

Posted by on 19 Mar. 2019

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5 out of 5

Close to government buildings

Pros: Downstairs gift shop offered a diverse selection of India's finest handiwork. The art gallery featured a contemporary artist's show.
Cons: Restaurant food was average, not to the culinary standards one would expect in a five-star hotel.
Location: Location is less than ten minutes drive to the India Gate, embassies, and other sites central to the city by car.
Clean room with nice amenities. Drivers, porters, maids and front desk staff are well-trained professionals. Great view of the city from room.

Posted by , from Dallas on 17 Jan. 2016

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5 out of 5

Quick stay - visiting Delhi and Agra

Stayed for a night after a day in Agra On the way back to Hyderabad. Excellent staff and the service was awesome.

Posted by , from boston, ma on 15 Aug. 2015

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2 out of 5

overpriced

This hotel is five-star only in name and price. It is mediocre in most respects and overpriced by any measure. The extras like food/beverage and Internet are exceptionally overpriced. Worst of all, however, was the smell. The first day we were there, there was a raw sewage smell that was unpleasant. The second night the smell was gone, but in the course of doing renovation the workers were painting without adequate ventilation. Our entire hallway reaked of toxic fumes. When we called down to report this, a few minutes later a flunkee showed up with an air freshener and sprayed our room. Of course this did nothing to address the toxic fumes and merely made the sensory experience even less pleasant. Finally I had to bring a manager up to the floor to show them the dangerous situation. The manager moved my room to a different floor. I asked what he planned to do about all the other customers staying on the affected floor. He said he would bring in a fan to ventilate the floor. I visited the floor again the next morning and it was still just as bad, having never been properly ventilated. I feel sorry for those who were stuck breathing toxic fumes all night. Finally, the pool didn't seem to be chlorinated and was home to a number of pigeons bathing in it (and the pool courtyard home to a number of cats hunting the pigeons). My friend swam for a few minutes and reported that the water "seemed funky." Overall the Metropolitan Hotel was so far from being a five-star experience that I felt it necessary to warn others to think twice before spending their money at this overpriced hotel.

Posted by on 20 Mar. 2010

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4 out of 5

good hotel for value

The gym was well equipped, but did not provide water. Spa facilities were excellent and well priced. Staff was willing to help, but had language issues. Breakfast and Indian restaurant in hotel was delicious. Try to stay on "club" level where bottled water and other beverages in lounge are included in price.

Posted by on 12 Apr. 2008

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5 out of 5

great hotel great experience

A superb experience of hospitality. The moment we came out from the airport at the lounge we found the uniformed staff of the hotel who had come to pick up us. The vehicle Toyota Camry was too comfortable. The reception officers, porters, room service staff was very courteous. The food we enjoyed the most was Indian at Chutney. The breakfast was a wide spread buffet. All together a Great Hotel with the best location.

Posted by on 9 Dec. 2006

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5 out of 5

Great food & lovely rooms

over all i had a very comfortable stay. Lovely rooms .... staff was very courteous. Food at chutney was amazing and if you like japanese food, that place is a treat for u.

Posted by on 7 Aug. 2006

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4 out of 5

Hotel Nikko

good staff, good food,

Posted by on 4 Aug. 2006

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5 out of 5

Great Experience

Centrally located, neat and clean, good staff and great food. what else u need? :)

Posted by on 1 Aug. 2006

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5 out of 5

A memorable stay

We absolutely enjoyed our stay at the hotel. The japanese hotel sakura and tuskers lounge were our favourites. The room facilities and staff are excellent.

Posted by on 18 Jun. 2006

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About the The Metropolitan Hotel and Spa New Delhi

Location Bangla Sahib Road, New Delhi, Delhi N.C.R 110 001

Property Features

The Metropolitan Hotel and Spa New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 9999 square feet (929 square meters) and includes a conference center. A spa tub, a steam room, and spa services are also featured at the luxury The Metropolitan Hotel and Spa New Delhi. A roundtrip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 1 building
  • 178 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 9999 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Delhi (DEL-Indira Gandhi Intl.) (18.3 km / 11.3 mi)
  • Train station: New Delhi Station (2.6 km / 1.6 mi)
  • Metro station: Shivaji Stadium Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

The Metropolitan Hotel and Spa New Delhi offers 178 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Sakura Japanese Restauran - Overlooking the garden, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Chutney Indian Restaurant - Overlooking the garden, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Zing Restaurant - This coffee shop serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at noon
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cribs (infant beds) are available for INR 2000.0 per night.

Pets

  • Pets and service animals are not allowed at The Metropolitan Hotel and Spa New Delhi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: INR 2000.0 per night
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The Metropolitan Hotel and Spa New Delhi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.