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4.4 out of 5

"If you are going to an event at Wells Fargo Arena, this is a great hotel to stay at. It is an easy walk, only one block away so we were in our hotel r ... " More

By a verified traveller on Sun 05 Nov 2023

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Hotel Description

Hotel near Wells Fargo Arena in Des Moines

Heart of Des Moines

A stay at this Downtown Des Moines hotel places you steps from Wells Fargo Arena and within a 5-minute walk of Iowa Events Center. Hy Vee Hall and Community Choice Credit Union Convention Center are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $133* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites Event Center ratings based on 36 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Event Center

Everyone (21) Couples (3) Family (8)
5 out of 5
If you are going to an event at Wells Fargo Arena, this is a great hotel to stay at. It is an easy walk, only one block away so we were in our hotel room shortly after the concert was over. The hotel has quite a bit of parking so you are not fighting crowds in traffic. The staff was very friendly and the rooms were very clean and updated. Will definitely be staying here again!

Posted by on 5 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Crystal

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

5 out of 5

Posted by on 14 Oct. 2023

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Comment from Hotel Management

3 Nov. 2023 by Crystal

Thank you for taking the time to complete our online survey regarding your stay at our hotel.

5 out of 5
It wasn't very sound proof and the bathroom caulking was not attractive. The starting & stopping of the air-conditioning was irritating.

Posted by on 3 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Brian

Joan, Thank you for taking the time to share your experience. We appreciate your feedback.Sincerely,Brian Bocken, CHAGeneral ManagerComfort Inn & Suites Event Center

5 out of 5

Posted by on 12 Aug. 2023

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Comment from Hotel Management

1 Sep. 2023 by Crystal

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

4 out of 5
Can't believe the price increase from last year but nothing was updated since.

Posted by on 24 Jul. 2023

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Comment from Hotel Management

27 Jul. 2023 by Crystal

I appreciate you bringing the issue to our attention. I will be sure to pass this message along. Your feedback is very important to us. We do everything possible to create an enjoyable experience for each of our guests.

4 out of 5

Posted by on 23 Jul. 2023

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Comment from Hotel Management

12 Aug. 2023 by Crystal

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

5 out of 5

Posted by on 17 Jun. 2023

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Comment from Hotel Management

18 Jun. 2023 by Crystal

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

5 out of 5
Conveniently located downtown. Beds very comfortable. Rooms fair. Employees at front desk were very welcoming and friendly.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Crystal

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

2 out of 5
Overall, the cleanliness was poor and no hot tub

Posted by on 24 Apr. 2023

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Comment from Hotel Management

26 Apr. 2023 by Crystal

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4 out of 5
Clean room. Bathroom very small. Quick and friendly check in.

Posted by , from Davenport on 1 Mar. 2023

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Comment from Hotel Management

4 Mar. 2023 by Crystal

We would like to thank you for taking the time to complete our online survey. Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service.

About the Comfort Inn & Suites Event Center

Location 929 3rd St, Des Moines, IA 50309

Property Features

Comfort Inn & Suites Event Center offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available. The business-friendly Comfort Inn & Suites Event Center also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This Des Moines hotel is smoke free.

  • 155 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Event Center offers 155 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day, plus a deposit of USD 10 per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10 per day
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Event Des Moines
  • Quality Inn Event
  • Quality Inn Event Des Moines
  • Des Moines Quality Inn
  • Quality Inn & Suites Event Center Des Moines, Iowa
  • Quality Inn & Suites Event Hotel Des Moines
  • Quality Inn And Suites Event Center
  • Quality Inn Des Moines
  • Quality Inn Event Center
  • Comfort Inn Event Center Hotel Des Moines

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.