"Didnt like that i had to do a seperate check in both days because my nights got booked separately with an unkonown reason. " More
In Urbandale
You'll be within 6 miles (10 km) of Living History Farms and 9 miles (15 km) of Drake University. Jordan Creek Town Center is within 9 miles (15 km) and Hoyt Sherman Place is within 12 miles (20 km).
Free perks
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.
12 Sep. 2023 by Elena
Thank you Sandra!
15 Aug. 2023 by JT
Thank you for staying with us at the Holiday Inn Express and Suites in Urbandale, IA. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us!
1 Jul. 2021 by jt
Thank you
2 Mar. 2020 by Kristy
I am sorry to hear about this. I thank you for sharing your concerns so I can get these issues resolved immediately. Please feel free to contact me directly to further discuss. We try our best to make sure all of our guests have the best stay possible. I apologize that this was not the case.
22 Jul. 2019 by Kristy
Thank you for your feedback! I am sorry the teams were noisy, we try our best to make sure all of our guests have the best stay possible and aren't bothered by others.
5 Sep. 2018 by General Manager
Dear Juls, Thank you for taking the time to provide us with your feedback. We sincerely apologize for the intrusion from our housekeeping staff. I can assure you that this is an isolated incident. I will be following up with my Housekeeping Supervisor to coach her team on the standard procedures for announcing their presence to anyone who may be occupying a guest room. We hope to serve your needs again in the future.
31 Jul. 2018 by General Manager
Thank you for taking the time to review our hotel. We are delighted to hear that you had good experience with us and that you may visit us again in the future. We will definitely be looking forward to seeing you again!
Holiday Inn Express and Suites Urbandale, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express and Suites Urbandale, an IHG Hotel also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available. This Urbandale hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express and Suites Urbandale, an IHG Hotel offers 93 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.