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Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

2.5-star property
240 Jordan Creek Pkwy, West Des Moines, IA 1-855-887-0424
4.4 out of 5
Excellent!
See all 14 travelocity Reviews

"Friendly staff; easy check-in;always a great stay ! " More

By a verified traveller on Mon 02 Jan 2023

Points Of Interest

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Hotel Description

Hotel near Jordan Creek Town Center in West Des Moines

In West Des Moines

Stay at this West Des Moines hotel and you'll be within half a mile (1 km) of Jordan Creek Town Center and 2 miles (3 km) of Huston Cemetery. West Glen Town Center and UnityPoint Health - Methodist West Hospital are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $161* Per night/room 20 May - 21 May

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Everyone (10) Couples (3) Family (1)
5 out of 5
Friendly staff; easy check-in;always a great stay !

Posted by , from Boise on 2 Jan. 2023

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Comment from Hotel Management

10 Jan. 2023 by Holiday Inn Express

Thank you for the 5 out of 5! We hope to have you back soon!

5 out of 5

Posted by , from wilmington on 20 Jun. 2022

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5 out of 5

Posted by on 12 Feb. 2022

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5 out of 5

Posted by on 15 Jan. 2022

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5 out of 5

Posted by on 26 Jul. 2021

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5 out of 5
Property was very nice and room was very clean. The breakfast was very good. I would stay here again.

Posted by on 17 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Holiday Inn Express

Thank you so much for the 5 out of 5! We hope to have you back soon!

3 out of 5
The property was nice, the staff weren’t all that friendly except for the few housekeeping staff I saw. Breakfast again was so-so. They were slow to refill food and again the pancake station was not in use at either property.

Posted by on 17 Jul. 2021

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Comment from Hotel Management

17 Jul. 2021 by Holiday Inn Express

Thank you for the 3 out of 5.

4 out of 5
The area.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Holiday Inn Express

Thank you for the 4 out of 5!

1 out of 5

Posted by on 17 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Stephany Gremmer

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Stephany Gremmer General Manager

4 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Stephany

Thank you for taking the time out of your day to give us your feedback. We hope to welcome you back again soon. Stephany Gremmer General Manager

About the Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Location 240 Jordan Creek Pkwy, West Des Moines, IA 50266

Property Features

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available. This West Des Moines hotel is smoke free.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers 99 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek West Des Moines
  • Holiday Inn Express West Moines Jordan Creek
  • Holiday Inn Express Suites West Des Moines Jordan Creek
  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek West Des Moines
  • Holiday Inn Express West Moines Jordan Creek
  • Holiday Inn Express Suites West Des Moines Jordan Creek

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.