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"Great hotel. Breakfast was a bit disappointing. " More

By a verified traveller on Mon 12 Sep 2022

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Hotel Description

3-star hotel near Des Moines Civic Center, connected to a shopping center

Downtown Des Moines stay

Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Des Moines Civic Center and Iowa Events Center. Also, Wells Fargo Arena is within half a mile (1 km) and Principal Park is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $147* Per night/room 31 Mar. - 1 Apr.

Room, 1 Queen Bed (With Sofa Bed, High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Des Moines/Downtown ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Des Moines/Downtown

Everyone (12) Couples (3) Family (7)
4 out of 5

Posted by on 7 Jan. 2024

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5 out of 5

Posted by , from DARIEN on 1 Nov. 2023

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5 out of 5

Posted by on 21 Jun. 2023

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5 out of 5

Posted by on 20 Jun. 2023

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5 out of 5
Great hotel. Breakfast was a bit disappointing.

Posted by on 12 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by pam

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Pam EthellAssistant General Manager

2 out of 5

Posted by on 15 May 2022

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3 out of 5
Nothing too spectacular about the hotel. The furnishings look old and worn in our room. The bed was hard and unforgiving which made for a restless nights sleep for both of us. Access to a parking garage directly across the street was convenient though and the ability to walk to the events center was nice. For a single overnight stay it served its purpose. If you’re looking to be impressed with the property and staff probably won’t get that.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

1 May 2022 by AGM

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Pam E AGM

3 out of 5

Posted by on 2 Aug. 2021

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2 out of 5
Parked in the garage across the street from hotel. You pay to park but don't have access to the elevator. Walked 5 stories to retrieve my vehicle. I asked the attendant the night we checked in if we had access and she wasn't sure. Also, our reservation was for 3 adults with 1 using the sleeper sofa. Asked the same attendant if there were sheets for the bed and she assured us there were but when we looked for them there were none, We called the desk 2 times and it took them over 45 minutes to bring the requested items. The beds weren't comfortable and the pull out was terrible. Too expensive to stay at a place were your experience was less then perfect. Won't use this hotel again.

Posted by on 23 May 2021

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2 out of 5
Had to call to get in and out of parking was not very good they should update the rooms. They also over booked our room was woken up to some other family trying to get in. Other guests were loud and not very considerate of others. Probably will not be returning

Posted by on 5 Apr. 2021

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About the Hyatt Place Des Moines/Downtown

Location 418 6th Avenue, Des Moines, IA 50309

Property Features

Hyatt Place Des Moines/Downtown offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. The business-friendly Hyatt Place Des Moines/Downtown also features a fireplace in the lobby, dry cleaning/laundry services, and express check-in. Parking is available for a fee. This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Downtwn Hotel Moines
  • Hyatt Place Moines Downtwn Hotel
  • Hyatt Moines Downtwn Hotel
  • Hyatt Des Moines Des Moines
  • Hyatt Place Des Moines Downtwn
  • Hyatt Place Des Moines/Downtown Hotel
  • Hyatt Place Des Moines/Downtown Des Moines
  • Hyatt Place Des Moines/Downtown Hotel Des Moines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.