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Hyatt Place West Des Moines Jordan Creek

3.0 star property
3-star hotel near Jordan Creek Town Center

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Concierge desk
Bar (on property)
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, Cinemark Century Jordan Creek 20
    ‪8 min walk‬
  • Place, West Glen Town Center
    ‪14 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(117 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(57 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds & 1 SofaBed)

Room, Accessible (2 Queen Beds & 1 SofaBed) | Living area

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

West Des Moines
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $135
CA $151 total
includes taxes & fees
Feb 1 - Feb 2
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

About the area

West Des Moines

In shopping district.Your stay at this West Des Moines hotel places you within a 10-minute walk of Jordan Creek Town Center and Cinemark Century Jordan Creek 20. Bridgewood Plaza and West Glen Town Center are also within 2 miles (3 km).

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.3 km
  • Cinemark Century Jordan Creek 20 - 8 min walk - 0.7 km
  • West Glen Town Center - 14 min walk - 1.2 km
  • Jordan West - 18 min walk - 1.5 km
  • Topgolf - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 27 min drive

Restaurants

  • ‪Casey's - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Great Teriyaki - ‬11 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Auntie Anne's - ‬11 min walk

About this property

Hyatt Place West Des Moines Jordan Creek

3-star hotel near Jordan Creek Town Center
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $135
CA $151 total
includes taxes & fees
Feb 1 - Feb 2
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

NOREEN, Orange City

Stayed 3 nights in Nov 2025

10/10 Excellent

NOREEN, Orange City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, great healthy breakfast, friendly staff, close to restaurants and shopping! Will definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Madison

Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Our room smelled like raw sewage. My sister booked a double room and they were very rude in saying even though she paid extra for a double they aren’t guaranteed. She ended up in a suite but it still only had one bed. My brother and his wife had multiple attempts of people coming into their room, tv turning on in the middle of the night. Front desk said when they finally called to inquire about why they kept checking out their room “sometimes the system just does that” No apologies were offered for the multiple bad experiences.
Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nikia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hot water was not properly working. Shower water was cold. Roach was in the lobby area. The room was nice and the staff was very pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

RAPHAELLE CECILE

Stayed 2 nights in Sep 2025

2/10 Terrible

Sherry

Disliked: Cleanliness
Wouldnt recommend staying here. Wife checked in and unfortunately there were some issues with the room. She asked the staff to switch, which they were able to accomodate but the same issues existed in the second room. They tried a third room but seems they didnt relaize there was already someone in the room. My wife asked for a refund but they advised she would need to discuss it with the manager in the morning. Manager stated their policy is no refunds for cancellations regardless of reason. Hlshould you decide to stay, i hope you dont have any issues with your room because they arent going to provide you a refund.
Stayed 1 night in Sep 2025

10/10 Excellent

Marcela

Stayed 5 nights in Sep 2025

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Hyatt Place and it was great. Front desk was great and room was fine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great A/C
Stayed 4 nights in Sep 2025

8/10 Good

Charu

Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer, Cedar Falls

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of different food choices in the area.
Stayed 1 night in Sep 2025