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"Nice hotel. Wish we had a fridge / microwave in room. Somewhat over-priced for a very small room. Would have been nice if staff could keep up with ... " More

By a verified traveller on Sat 13 Aug 2022

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Hotel Description

Enjoy free breakfast at this Urbandale hotel

In Urbandale

You'll find IHS-Iowa Health Systems and Pioneer Hi-Bred Headquarters within 3 miles (5 km) of this hotel. Also, Merle Hay Mall is within 3 miles (5 km) and Pump It Up is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 2 conference rooms, business center, and express check-out. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $93* Per night/room 21 Apr. - 22 Apr.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Urbandale/Des Moines ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Everyone (15) Couples (4) Family (9)
5 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Angie

Thank you from all of us here at the Microtel for your 5/5 rating.

1 out of 5

Posted by on 2 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by Angie

Hello Jim thank you for taking the time to give us a rating. Have a good day

2 out of 5
Room was not cleaned properly or maintained. Bed was stained all over, sheets tore, pillows were flat and needed to be replaced, shower was dirty, fridge wasn’t cleaned between people staying. Downstairs door going outside from back stairwell was propped open (unsafe). Took a long time to check in when other guest had to call and was told 2 min which took much longer to get manager to front desk.

Posted by on 13 Jun. 2023

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Comment from Hotel Management

13 Jun. 2023 by Angela

Good morning Jennifer. First I would like to thank you for taking the time to write this review. We are sorry to hear that your stay didn't meet your expectations. The day that you came our system was down due to technical issues. Making the check in process slow on that day. We do apologize for any inconveniences his may have cause you. We do take all of our guest reviews very seriously, to ensure all our guest are happy while staying with us. Also we take the proper steps to make sure things are corrected and done properly. Thank you have a wonderful day.

4 out of 5

Posted by on 10 Feb. 2023

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Comment from Hotel Management

6 Mar. 2023 by harry

Thank you for staying with us and for your kind review and recommendation.

1 out of 5

Posted by on 21 Oct. 2022

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4 out of 5
Nice hotel. Wish we had a fridge / microwave in room. Somewhat over-priced for a very small room. Would have been nice if staff could keep up with morning rush for breakfast buffet. Good selection, no one to make sure enough food available for all guests

Posted by on 13 Aug. 2022

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Comment from Hotel Management

13 Aug. 2022 by harry

Thank you for staying with us and for your kind review and recommendation. . Thank you once again for your review and for your patronage, and we are looking forward to welcoming you on your next stay with us.

5 out of 5

Posted by , from PEMBROKE PINES on 15 Nov. 2021

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1 out of 5

Posted by on 19 Aug. 2021

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5 out of 5
Convenient location. Super clean. Friendly staff.

Posted by on 1 Aug. 2021

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Comment from Hotel Management

1 Aug. 2021 by Paul

We thank you for your great review. It is encourging to get reviews like this. I will share this with the staff. We hope that you have a fantastic day.

4 out of 5
It was pleasing

Posted by on 19 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Paul

We thank you for your review and glad you found us pleasing. We hope that you have a fantastic day.

About the Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Location 8711 Plum Dr, Urbandale, IA 50322

Property Features

Public spaces have free WiFi. A business center and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Microtel Inn & Suites by Wyndham Urbandale/Des Moines. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers for purchase
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels. This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 77 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hotel Urbandale Des Moines
  • Microtel Inn Wyndham Urbandale Des Moines
  • Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
  • Microtel Inn Wyndham Urbandale/Des Moines Hotel
  • Microtel Inn Wyndham Urbandale/Des Moines Urbandale
  • Microtel Inn Wyndham Urbandale/Des Moines
  • Microtel Urbandale
  • Microtel Inn And Suites Urbandale Hotel Urbandale
  • Urbandale Microtel
  • Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
  • Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.