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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel perfectly located for exploring Des Moines

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Casey's Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(43 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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CA $122 total
includes taxes & fees
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About the area

Des Moines

City center stay.Your stay at this Lovington hotel places you within 3 miles (5 km) of Merle Hay Mall and Pioneer Hi-Bred Headquarters. Buccaneer Arena and Waveland Municipal Golf Course are also within 6 miles (10 km).

What's nearby

  • Merle Hay Mall - 3 min drive - 2.4 km
  • Jordan Creek Town Center - 11 min drive - 19.0 km
  • Casey's Center - 11 min drive - 14.2 km
  • Iowa State Fairgrounds - 15 min drive - 21.2 km
  • Iowa State University - 36 min drive - 73.1 km

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel perfectly located for exploring Des Moines
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Quality Inn & Suites Des Moines - Merle Hay Road also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Des Moines hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • 1 conference room
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

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  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1008 reviews
Rating 8 - Good. 288 out of 1008 reviews
Rating 6 - Okay. 146 out of 1008 reviews
Rating 4 - Poor. 82 out of 1008 reviews
Rating 2 - Terrible. 103 out of 1008 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Courteous staff
Stayed 1 night in Dec 2025

8/10 Good

Elijah

Stayed 1 night in Dec 2025

4/10 Poor

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Location could be better… not next to the interstate. Could use a clock in the room.
Stayed 1 night in Dec 2025

8/10 Good

Ray

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good love their biscuits so soft & moist. The room was nice, clean, and spacious bed was very comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay. The room was spacious, clean, and comfortable. It was equipped with a wet bar, refrigerator, and coffee maker. The Breakfast had hot eggs, a waffle maker, a yogurt machine with nut & granola toppings, hot and cold cereal, juices, and coffee. I would have liked it even more if there had been cheese and hot sauce for the eggs and almond milk. The pool was clean with heated water. The thing I appreciated most was that they allowed me an extra hour in the morning giving me a noon check out with no housekeepers banging on the door or making loud noises in the hall. I got a great last minute rate and I will definitely be looking to stay here again in the future. I appreciated all of this
Stayed 1 night in Dec 2025

10/10 Excellent

Richar

Liked: Cleanliness, amenities, property conditions & facilities
A nice service and countroble stay!!!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Travelled with family, Travelled with pets
Disliked: Cleanliness
Room was nasty! Little black curly hairs in the bed, white substance on the side of the bed. The bathroom looked like blood smudge on floor. Dirt and hairs behind the bathroom door. No temperature control at all it was either cold or way to hot. Never again!
Stayed 1 night in Dec 2025

4/10 Poor

Krystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Bed was dirty, bathroom vent dusty, no extra sheets for pull out bed.
Stayed 1 night in Dec 2025

2/10 Terrible

Michaella

Travelled with family and small children, Business traveller
Disliked: Cleanliness
The room was not clean, it was very neglected. There was a chicken wing under the bed, hair in the shower, cheerios under the bed, the pool had all sorts of floaties on top of the water, it appeared a food salad was dropped in the walking area of the pool and left for someone to clean. Very shady people walking in the hallways. I do not recommend anyone to stay here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lony

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. We stayed here two different times and had minor issues each stay. The staff responded and fixed the issue very quickly. This is an older property, however it is clean and comfortable. We didn’t have breakfast so can’t comment about that. There is a small fitness room with a treadmill and exercise bike. The pool looked really nice. We would stay here again if in the area.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

4/10 Poor

Roxxanna

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No hot water, bath tub had black hairs in it. Im a blonde. Toilet bpwls weren't clean
Stayed 1 night in Nov 2025

2/10 Terrible

Aubrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night while traveling through Des Moines. The staff was friendly and very responsive to our questions. The room and bed were very comfortable. The pool looks great, although we didn’t use it. We did use the small fitness center. It has one treadmill, a stationary bike, and some free weights. Great value for price. We will stay here again on our return trip.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, the room and amenities were great. My only complaint is the scattered pile of fingernail clippings on the floor between the two beds. Pretty gross. It obviously was not vacuumed.
Fingernail clippings on the floor between the beds
Fingernail clippings on the floor between the beds
Fingernail clippings on the floor between the beds
Fingernail clippings on the floor between the beds
Stayed 1 night in Nov 2025

10/10 Excellent

Lony

Stayed 1 night in Nov 2025

6/10 Okay

Robert

Travelled with family
Well unfortunately i didn't even get a chance to use the bed. I got called into work at 11:30 pm. And gave the room back at midnight. Had i.stayed. im certain evening would have gone well.
Stayed 1 night in Nov 2025

8/10 Good

Adelaide

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and organized 👌 take all trash on time
Stayed 5 nights in Nov 2025

10/10 Excellent

Dinier Micheal

Stayed 2 nights in Nov 2025

8/10 Good

Aleisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine and easy for what we were there for. No issues, will be back
Stayed 2 nights in Oct 2025

10/10 Excellent

awadia

Stayed 1 night in Sep 2025

10/10 Excellent

Awadia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Sep 2025