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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel perfectly located for exploring Des Moines

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Wells Fargo Arena
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Des Moines

City center stay.Your stay at this Lovington hotel places you within 3 miles (5 km) of Merle Hay Mall and Pioneer Hi-Bred Headquarters. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 miles (10 km).

What's nearby

  • Merle Hay Mall - 3 min drive - 2.4 km
  • Drake University - 8 min drive - 7.4 km
  • Living History Farms - 9 min drive - 11.4 km
  • Wells Fargo Arena - 13 min drive - 11.9 km
  • Iowa Events Center - 13 min drive - 11.9 km

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel perfectly located for exploring Des Moines
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Quality Inn & Suites Des Moines - Merle Hay Road also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Des Moines hotel.

  • 116 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • 1 conference room
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 296 out of 910 reviews
Rating 8 - Good. 295 out of 910 reviews
Rating 6 - Okay. 158 out of 910 reviews
Rating 4 - Poor. 72 out of 910 reviews
Rating 2 - Terrible. 89 out of 910 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality place at great price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good for the price, clean, friendly, short notice stay was not a problem, and breakfast provided
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Feb 2025

8/10 Good

Okoboji

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Need to work on the showers mine barely worked
Stayed 3 nights in Feb 2025

6/10 Okay

Shannon

Travelled with family
It was convinent for where i needed to go, no elevator but got a room on main level, breakfast was ok, eggs were rubbery and sausage links werent cooked all the way, oh and if u stay more than a couple of says the keys will need to be reset. Got locked out and had to go to the front desk to get it reset
Stayed 2 nights in Feb 2025

4/10 Poor

Kaitlyn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had mold in it, the breakfast was cold an not much there and not open long. The room smelled like cigarettes and the hallway smelled liked weed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aunna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Walter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay elsewhere

Do not recommend, overwhelming smell of Marijuana in the facility. Chair in the room was old and worn out, the bathroom was very outdated. Was so bad I didn't even stay just left. Wouldn't even have checked in but I had a non refundable reservation
Stayed 1 night in Feb 2025

4/10 Poor

DISCOVER

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Cody

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly Nice for the Price

This was very affordable hotel so I thought it might not be great. I was pleasantly surprised by the quality and cleanliness of the room and staff. Would stay again if ever in town.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room
Stayed 1 night in Feb 2025

4/10 Poor

Heather, Hastings

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms are very outdated and worn. My rom was not very clean. Coins on floor and chewed gum on floor between bed and middle night stand. Breakfast area not taken care of as garbage overflowing and tables not getting wiped down. Staff that checked me in was in pajamas. I will not return
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Stayed 1 night in Feb 2025

10/10 Excellent

Brittany, Des Moines

Stayed 1 night in Feb 2025

8/10 Good

Danessa

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible

Weed smell in hallway Long term people living there Random lady knocking on door arguing to let her in Lady sitting outside the door Exposed outlets Shopping carts dumped behind hotel Dog crap all over Multiple rundown cars just sitting Heat was not controlled, it would get hot than had to turn on fan to cool it down
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerri

Location was great
Stayed 3 nights in Jan 2025

6/10 Okay

Latavia

Liked: Staff & service
friendly staff
Stayed 1 night in Feb 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Patty

Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to our room. There was blood on the bedding. The smoke detector is barly hanging from the ceiling.the lamps look like they are broken on the stands near the bed.
Stayed 1 night in Feb 2025