See all properties

Sheraton West Des Moines Hotel

3.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

Photo gallery for Sheraton West Des Moines Hotel

Exterior
Daily cooked-to-order breakfast (USD 14 per person)
Presidential Suite, 1 King Bed with Sofa bed | Living room
Presidential Suite, 1 King Bed with Sofa bed
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
1800 50th St, West Des Moines, IA, 50266
  • Place, Living History Farms
    ‪2 min drive‬
  • Place, Mercy Medical Center West Lakes
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪5 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

27-inch TV with cable channels, pay movies

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed

27-inch TV with cable channels, pay movies

Club Suite, 1 King Bed with Sofa bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

1 bedroom, down comforters, in-room safe, desk

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room

Presidential Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Lobby

Hampton Inn & Suites Altoona-Des Moines

Altoona
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 650 reviews
The price is CA $138
CA $155 total
includes taxes & fees
Nov 8 - Nov 9
Hampton Inn & Suites Altoona-Des Moines

About the area

West Des Moines

In suburbs.Within 2 miles (3 km) of this West Des Moines hotel, you'll find Clive Aquatic Center and Valley West Mall. Mercy Medical Center West Lakes and UnityPoint Health - Methodist West Hospital are also within 2 miles (3 km).

What's nearby

  • Living History Farms - 2 min drive - 2.8 km
  • Mercy Medical Center West Lakes - 3 min drive - 2.8 km
  • Jordan Creek Town Center - 5 min drive - 5.5 km
  • Val Air Ballroom - 6 min drive - 8.0 km
  • Drake University - 10 min drive - 12.9 km

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪HuHot Mongolian Grill - ‬15 min walk
  • ‪Cracker Barrel - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Sheraton West Des Moines Hotel

Hotel near Jordan Creek Town Center in West Des Moines
Sheraton West Des Moines Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. The business-friendly Sheraton West Des Moines Hotel also features gift shops/newsstands, concierge services, and laundry facilities. For a fee, parking is available.

This West Des Moines hotel is smoke free.

  • 285 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton West Des Moines Hotel offers 285 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Premium bedding, desk, iron/ironing board, free WiFi
Hyatt Place West Des Moines Jordan Creek
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,014 reviews
The price is CA $151
CA $170 total
includes taxes & fees
Nov 9 - Nov 10
Hyatt Place West Des Moines Jordan Creek

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi (USD 5.99 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per 24-hour period)

Parking and transportation

  • Bus station shuttle (surcharge)
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 per person
  • Fee for in-room wireless internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines

Sheraton West Des Moines Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 268 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JOHN

Travelled with family
I was charged for internet service. Most hotels I know about include it. Even if this were an appropriate charge, I would think you should advise that there is going to be a charge if you sign up for the internet. There was not. Prrtty sneaky. This would be enough for me to look for another place to stay next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property. Disappointed that you pay for parking at this hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Carla

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We've stayed at this property before and liked the location and ease of use when we're in Des Moines. This 5 night stay will be our last at this property. Upon check-in, we found out there was now a $10/night parking fee. In West Des Moines. In an unsecured, uncovered lot. That we had to pay ourselves via a 3rd party. Absolutely unacceptable. I asked about cancelling our reservation and was told there was a 48 hour policy, so we decided to stay. The shower head in our room (807) was broken. I reported it. Never fixed. We set the thermostat to 60. I doubt the room ever got below 70. Des Moines was in the middle of a heat wave, but the pool was "Closed For Maintenance" for at least half of our stay. When I checked out at 10:45am Saturday 6/28 there was only one person working the desk. I waited for 15 minutes to check out to make it clear our visit had been less than pleasant. The clerk said "I'm sorry to hear that" and nothing else. There was still a line when I left. I've stayed in Motel 6's with exponentially greater focus on customer care and satisfaction. I don't know what's happened to this property, but it poisoned my opinion of it and definitely soured my overall opinion of Sheraton and Marriott in general. Please turn it into a Spirit Halloween store and be done with it.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dawn

Stayed 1 night in Jun 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
The construction in the area made it somewhat difficult to get there. However, once we arrived,,everything was great. Nice friendly staff made our stay a pleasure.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, will stay again

Great location, great hotel. Even with 100s of travel baseball kids running around, we couldnt hear them. Nice hotel. Staff was helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Todd

Stayed 1 night in Jun 2025

8/10 Good

Hova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Helen

The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.
Stayed 2 nights in Jun 2025

8/10 Good

Monty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have mixed feelings about this hotel. I really didn't like to pay for parking. It's understandable when it is in a congested downtown area. This is not. And breakfast is pricey (I heard it is good though) so we skipped it. I am just so used to having a pretty good free breakfast at hotels at this price level. And no free Wi-fi wasn't great. That said, the room was quite large for the price and the staff was super helpful. Room and property were very clean and inviting. So, overall, I do recommend this hotel, just know that it comes with a few added costs.
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

6/10 Okay

Ken

Liked: Cleanliness
Disliked: Amenities
The hotel charges for parking, even though the parking lot is very large. Worse, you have to pay for the parking through a third-party app, which is a big hassle. Stop nickel and diming your guests!
Stayed 1 night in May 2025

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy…great service and excellent rooms! The beds are marvelous.
Stayed 1 night in May 2025

10/10 Excellent

James, Waukesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great bartenders especially Heather. Room was clean and quiet.
Stayed 1 night in May 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best place I’ve stayed at

Room was clean. Housekeeping came around in the morning offering more towels if needed. They have big bottles of shampoo, conditioner, body wash, lotion and hand wash. How sanitary is reusing bottles between your clientele? I thought it was rather gross and the body wash and shampoo was watered down. I know watered down products when I see them! Very few of the ice machines were working and was very frustrating to traipse all over looking for a working ice machine! They tried charging me a $10 parking fee, and I didn’t even drive!! They did remove it from my bill, after I complained. It wasn’t worth the extra money to stay at this hotel. I’ll find a cheaper place with working ice machines!!
Stayed 2 nights in May 2025

4/10 Poor

gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower was terrible. The pools water was horribly out of balance-absolute lack of attention. No hot tub??? Will not book this hotel in the future.
Stayed 1 night in May 2025