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Sheraton West Des Moines Hotel

3.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

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Photo gallery for Sheraton West Des Moines Hotel

Exterior
Presidential Suite, 1 King Bed with Sofa bed | Living room
Reception
Presidential Suite, 1 King Bed with Sofa bed
Daily cooked-to-order breakfast (USD 14 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1800 50th St, West Des Moines, IA, 50266
  • Place, Living History Farms
    ‪2 min drive‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Place, UnityPoint Health - Methodist West Hospital
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

27-inch TV with cable channels, pay movies

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Down comforters, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed

27-inch TV with cable channels, pay movies

Club Suite, 1 King Bed with Sofa bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

Down comforters, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room

Presidential Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Down comforters, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, iron/ironing board

Club Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Hampton Inn West Des Moines Lake Drive

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $112
CA $125 total
includes taxes & fees
Dec 25 - Dec 26
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About the area

West Des Moines

In suburbs.Within 2 miles (3 km) of this West Des Moines hotel, you'll find Clive Aquatic Center and Valley West Mall. Mercy Medical Center West Lakes and UnityPoint Health - Methodist West Hospital are also within 2 miles (3 km).

What's nearby

  • Clive Aquatic Center - 14 min walk - 1.2 km
  • Living History Farms - 2 min drive - 2.8 km
  • Mercy Medical Center West Lakes - 2 min drive - 3.9 km
  • UnityPoint Health - Methodist West Hospital - 2 min drive - 3.8 km
  • Valley West Mall - 3 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬16 min walk
  • ‪HuHot Mongolian Grill - ‬15 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Sheraton West Des Moines Hotel

Hotel near Jordan Creek Town Center in West Des Moines
Sheraton West Des Moines Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. The business-friendly Sheraton West Des Moines Hotel also features gift shops/newsstands, concierge services, and laundry facilities. For a fee, parking is available.

This West Des Moines hotel is smoke free.

  • 285 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton West Des Moines Hotel offers 285 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

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  • Pet friendly
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CA $153 total
includes taxes & fees
Dec 24 - Dec 25
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi (USD 5.99 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per 24-hour period)

Parking and transportation

  • Bus station shuttle (surcharge)
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 per person
  • Fee for in-room wireless internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines

Sheraton West Des Moines Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Teossha

Travelled with family and small children
Liked: Cleanliness
Cost of breakfast a bit much. Parking is a mess. Staff eh
Stayed 1 night in Nov 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the falling water.
Stayed 1 night in Sep 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great property other than our room had an unpleasant musty smell.
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We were here for a week. Our room was only cleaned 2 times during that week. My laptop screen was almost as large as the tv in the jr suite I paid extra for. Didn’t use the WiFi because they wanted to pay more on top of what I paid for an upgraded room that was on par with a super 8 motel. I am not pleased and will stay elsewhere in the future
Stayed 6 nights in Sep 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Valerie

Stayed 1 night in May 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yokie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been visiting this location in west Des Moines Iowa and it has become home away from home for me. The staff are beyond amazing and friendly. My only problem is for some reason I keep getting the the room every time I return which I find very funny. I’m not sure If it’s the only one bedroom suite king size bed they have or they just know me by my frequent visits 😂 over all it’s a great place.
Stayed 2 nights in Sep 2025

6/10 Okay

Brittney

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

4/10 Poor

deveri a

Liked: Cleanliness
Disliked: Staff & service

No stay

The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair & grandkids

Room was clean and in good condition. Bed was very comfortable. Breakfast was excellent. Food was fresh and good quality. Only negative I can give is that the TV is very small. Otherwise excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and dining and easy access to interstate
Stayed 2 nights in Aug 2025

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Close to family for our visit !
Stayed 3 nights in Aug 2025

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service
Paid parking is silly, there's a huge open lot. Quiet, close to food options (walking distance). Front desk and maintenance Staff was helpful and responsive but they can't replace an aging toilet that struggled to flush
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities, property conditions & facilities
Close and easy to get to.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, comfy bed, and (glass) cups.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff in a clean, modern setting.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were slow. Other than that great experience. The Waterfall restaurant was convenient and delicious!
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Business traveller
Disliked: Staff & service
Having to pay to park. No daily room cleaning service. Both of those are big no’s for me
Stayed 2 nights in Aug 2025