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West Des Moines Marriott

3.5 star property
3.5-star hotel near Jordan Creek Town Center

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Photo gallery for West Des Moines Marriott

Lounge
Property video
Meeting facility
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1250 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, UnityPoint Health - Methodist West Hospital
    ‪1 min drive‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Place, Jordan Creek Town Center
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

West Des Moines

In shopping district.Stay at this West Des Moines hotel and you'll be within 2 miles (3 km) of Jordan Creek Town Center and 6 miles (10 km) of Living History Farms. Val Air Ballroom is within 6 miles (10 km) and Drake University is within 9 miles (15 km).

What's nearby

  • UnityPoint Health - Methodist West Hospital - 1 min drive - 1.8 km
  • Mercy Medical Center West Lakes - 2 min drive - 2.5 km
  • Jordan Creek Town Center - 2 min drive - 2.1 km
  • Jordan West - 3 min drive - 2.8 km
  • Des Moines Golf & Country Club - 6 min drive - 4.2 km

Getting around

  • Des Moines International Airport (DSM) - 18 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Culver's - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

West Des Moines Marriott

3.5-star hotel near Jordan Creek Town Center
West Des Moines Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 9128 square feet (848 square meters) and includes conference space. The business-friendly West Des Moines Marriott also features gift shops/newsstands, a garden, and concierge services. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star West Des Moines hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 9128 sq ft of conference space
  • 848 sq m of conference space
  • Built in 1980
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
West Des Moines Marriott offers 219 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Pet friendly
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9 to 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 13 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel West Moines
Marriott West Des Moines Hotel West Des Moines
West Moines Marriott Hotel
West Moines Marriott
West Des Moines Marriott Hotel
West Des Moines Marriott West Des Moines
West Des Moines Marriott Hotel West Des Moines

West Des Moines Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Jan 2026

6/10 Okay

Shannon

Disliked: Cleanliness, property conditions & facilities
Didnt eat there
Stayed 1 night in Jan 2026

6/10 Okay

Fred

Stayed 1 night in Dec 2025

4/10 Poor

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would give a great review about the hotel general, but the fact I was scammed by the front desk clerk makes me give these small stars. Which I will dispute my credit card bill. We were 20 minutes early. I asked if we were able to check in early otherwise we could come back and he made me think that sure you can check in early. Let me move things around so you can not once did he ask or tell me that this was a charge he even told me to put my credit card in as proof as a identification and I was charged just to check in 20 minutes early without my consent!
Stayed 1 night in Nov 2025

2/10 Terrible

Bobbi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude. Room was filthy. Sleep in your car it'll be better
Stayed 1 night in Nov 2025

8/10 Good

Dr. Cory

Stayed 2 nights in Nov 2025

10/10 Excellent

Samir, rochester

Liked: Cleanliness, amenities, property conditions & facilities
This hotel it’s very clean with very friendly staff, I would highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

xiangyang

Stayed 1 night in Nov 2025

10/10 Excellent

Clarinda

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great service food and people. Very friendly and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities
High standards at the Marriott. I love this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t know there was a breakfast available. Room was fairly clean. Shower had a few spots that were questionable. Vents in bathroom needed cleaned.
Stayed 1 night in Oct 2025

8/10 Good

Lisa, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a maintenance issue and didn’t have a double bed room like I had reserved. They took care of it quickly by giving us 2 rooms for the price of 1. You learn most about a business when things aren’t going as planned and they passed with flying colors. The night manager was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Very excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean rooms, comfy beds
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They represent Des Moines well

Jim & April took a terrible 1st day experience at a terrible experience at a different hotel and turned the trip into quite an enjoyable stay. The entire place and the staff were fantastic.
Stayed 2 nights in Aug 2025

6/10 Okay

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a urine smell to it and the bathroom had remnants of something brown on the wall behind the sink. The bed was pretty firm too.
Stayed 1 night in Aug 2025

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this place!!
Stayed 1 night in Aug 2025