"It was strange that the hotel indicated they were fully booked and had no king bed sized suites when we made reservations in August prior to our Decem ... " More

By a verified traveller on Sat 30 Dec 2017

Enter dates to see availability

Hotel Description

3-star apartment near Lake Erie

In Southfield

You'll be within half a mile (1 km) of Lake Erie and 2 miles (3 km) of International Auto Components Headquarters with a stay here. Also, Franklin Cider Mill is within 3 miles (5 km) and Holocaust Memorial Center is within 6 miles (10 km).

Free perks

The apartment doesn't skimp on freebies - guests receive free continental breakfast and free self parking. Business travelers can take advantage of the express check-out. A bar/lounge, a 24-hour front desk, and dry cleaning are also provided.

Suite (King (Hearing Accessible))

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Double)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite (King W/Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Southfield Suites ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Southfield Suites

Everyone (3)
2 out of 5

Embassy Suites Southfield

Pros: The staff worked hard to provide quality customer service.
The hotel is in drastic need of updating and maintenance. The air conditioning barely worked; there were fans in the lobby and the room never became cool although the thermostat was on 60. The first room had physical damage to the structure; a busted bathroom door and a shower head that spewed water all over when turned on. The second room I was in had fried wires for the air conditioning and it didn't work at all. The third room had a slight presence of air but the room was always mildly warm. Many of the cable stations were overrun with static. The property was in need of painting as the room doors were chipped. The hot tub had excessive chemicals that caused your skin to itch when entered. The staff tried their best to be accommodating and were very friendly and apologetic for the conditions. It was disappointing to see that a Hilton property was this poorly maintained.

Posted by on 4 Jul. 2018

Was this review helpful to you?
4 out of 5

No problems with this hotel stay.

Pros: Convenient location
Cons: Rooms need modernizing and all elevators need to be working.
It was strange that the hotel indicated they were fully booked and had no king bed sized suites when we made reservations in August prior to our December stay. When we arrived the parking lot was nearly empty, and the entire stay the hotel was nowhere near as busy as they claimed. We had plenty of options for rooms. We selected a double bed room instead of the king bed suite given we had 4 children with us and two adults. The cleaning staff was efficient and cordial with notes wishing us happy holidays. The variety of hot food was good and the chef is always pleasant.

Posted by , from Austin on 30 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

19 Feb. 2018 by Christina

Thank you for your comments Ivan, we hope to see you again soon!

3 out of 5
Cons: Replace the alarm clocks.
The one thing that stands out in my mind is the alarm clock. I guess the guest before had left it set to ring at 7:15am. You guys should consider replacing those alarm clocks - they're extremely loud and sound more like a fire alarm than clock. I honestly thought my room was on fire when I was startled awake. Also the alarm clocks are just poorly designed: the snooze button on the top of the clock is tiny and there are several other buttons around it - I resorted to unplugging the alarm clock to turn it off because the sound was so jarring.

Posted by on 28 Sep. 2015

Was this review helpful to you?
2 out of 5

Worst Night in awhile at a hotel

The hotel had no electric and didnt know why. We had to walk up to our room and they didnt comp you very good at all. here a club sandwich, sorry!! I also had to take a cold shower and shave in the morning, no tv, no internet. Terrible!!

Posted by , from Youngstown, OH, USA on 20 Apr. 2012

Was this review helpful to you?
4 out of 5

great value...nice hotel

Pros: Free breakfast, Free Internet
Cons: Noisy
Just a bit too noisy in the evening, in halls and lobby.

Posted by , from Maumee, OH, USA on 1 Feb. 2012

Was this review helpful to you?
5 out of 5

Good trip

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Hotel was nice. Food was good. Service was really nice. Enjoyed myself there on business. Good place to come back and relax. Will defintely book there again with my next trip to detriot area.

Posted by , from Perkasie, Pa on 3 Feb. 2011

Was this review helpful to you?
2 out of 5

IT WAS A NIGHTMARE!!!!!

Most of the furniture was broken. Carpeting VERY worn. Room service was good, but trays were left outside my door for TWO days--even after I called to have them removed. There was an enormous amount of mold under the sink. Management could not have cared less about customer satisfaction.

Posted by on 6 Apr. 2010

Was this review helpful to you?
2 out of 5

SMOKERS ONLY!!!

The hotel staff were very pleasant when checking in, however, I am an HH Diamond member. The hotel is undergoing a significant renovation so I have taken that into account. If you are a NON SMOKER, do not even think about eating in the restaurant. Smoking is permitted amnd the air was disgusting. This was also the venue for the Manager's evening reception - maybe a ploy to get you out quickly. The breakfast was not up to the usual Embassy standards, but that was because of the renovations, although the rates are not discounted because of this. The newly renovated bedroom was very clean and tidy - until I pulled out a clean bath towel and found a huge black/green mold growth on it. I would not stay here again, purely because of the smoking in the hotel.

Posted by on 21 Apr. 2008

Was this review helpful to you?
4 out of 5

Great for families

The size and room separation are great for familes. Having breakfast right there without having to load up the family is very convenient and the food was good. Staff was helpful and friendly. Easy access to get downtown for the Tigers game. Will stay there again if/when I return to Detroit for a UM or Tigers game.

Posted by on 15 Sep. 2007

Was this review helpful to you?
4 out of 5

My xperience

This Hotel was better than I thought it would be the suite was roomy and comortable. For a weekend getaway I enjoyed my experience with this hotel!!

Posted by on 16 Aug. 2007

Was this review helpful to you?

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. The business-friendly Southfield Suites also features gift shops/newsstands, dry cleaning/laundry services, and express check-out. Free self parking is available. This 3-star Southfield apartment is smoke free.

  • 239 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • No smoking on site

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (35.3 km / 22 mi)
  • Parking: Free self parking

Room Amenities

Southfield Suites offers 239 accommodations. Housekeeping is provided daily.

  • HD television
  • Housekeeping (daily)
  • Telephone

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:30 AM to 10:00 AM.

Franklin Street Grill - This bar specializes in American cuisine. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 21

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Southfield Suites Apartment
  • Embassy Suites Detroit Southfield

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.