10/10 Excellent
Brittany
Travelled with group
May 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittany
Stayed 1 night in May 2024
Puma Resort Hotel
4.5 star property
Family-friendly 4.5-star resort with 2 outdoor pools
Choose dates to view prices
Photo gallery for Puma Resort Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Pool
- Breakfast included
- Room service
- Gym
- Parking included
Explore the area
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430
- Ciudad del Este (AGT-Guarani Intl.)43 min drive
Room options
View all photos for Triple Standard
Triple Standard
- 46 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
View all photos for Triple Superior
Triple Superior
- 46 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
View all photos for Family Room
Family Room
- 39 sq m
- Sleeps 5
- 1 Queen Bed and 3 Twin Beds
View all photos for Doble Superior
Doble Superior
- 46 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Large Twin Beds
View all photos for Doble Standard
Doble Standard
- 24 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Large Twin Beds
View all photos for Cuadruple Standard
Cuadruple Standard
- 46 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds
View all photos for Cuadruple Superior
Cuadruple Superior
- 46 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds
About the area
Doctor Juan Leon Mallorquin
Getting around
- Ciudad del Este (AGT-Guarani Intl.) - 49 min drive
Restaurants
- Vega's Bar - 13 min walk
- KUKUTA - 7 min drive
- Polleria Ka'arendy - 18 min walk
- Tommy - 13 min walk
- Churrascaria O Costelao - 17 min walk
About this property
Puma Resort Hotel
Family-friendly 4.5-star resort with 2 outdoor pools
Puma Resort Hotel offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.
Business amenities include a business center, meeting rooms, and coworking spaces. A library, a terrace, and multilingual staff are also featured at the luxury Puma Resort Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 30 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.
This Colonial Doctor Juan Leon Mallorquin resort is smoke free.
- 1 building
- 55 guestrooms or units
- Meeting rooms
- Buffet breakfast (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Convenience store
- Terrace
- Garden
- Outdoor picnic space
- Gift shop
- Television in lobby
- No smoking on site
- Water dispenser
- Bar or lounge
- Dining venue
Puma Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Doctor Juan Leon Mallorquin resort provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices, desks, and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Languages
English, Portuguese, Spanish
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2 reviews
Property amenities
Family friendly
- 2 outdoor pools
- Children's games
- Children's pool
- Grocery/convenience store
- High chair
- In-room babysitting (surcharge)
- In-room crib
- Laundry facilities
- Playground
- Pool toys
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Area shuttle (surcharge) up to 30 km
- 24-hour train station pick-up and drop-off shuttle (surcharge)
- Train station shuttle on request
- Bus station shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Free secured, uncovered self parking on site
- Free RV/bus/truck parking on site
- Onsite parking options include a garage
Food and drink
- Free buffet breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Private picnics
Things to do
- 2 outdoor pools
- 2 outdoor tennis courts
- Children's pool
- Gym
- Library
- Outdoor pool (guest access)
- Playground
- TV in common areas
- Volleyball
- Winery release events
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Accessible bus station shuttle
- Accessible train station shuttle
- No elevator (single-level property)
- Smooth flooring in public areas
- Smooth flooring in room
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Entertainment
- 32-inch LED TV with premium cable channels
- Netflix
- Pay movies
- Streaming services
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Food and drink
- Champagne service
- Limited room service
- Meal delivery service
- Minibar
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Eco-friendly toiletries
- Electrical adapters
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- LED lighting
- Office
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from August 22 2024 to August 21 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.
We should mention
- Pool access available from 7:00 AM to 8:00 PM.
- One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin
Puma Resort Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
10/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
adrian
Jul 26, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean
Stuff was very helpful , I will stay here again
adrian
2/10 Terrible
Orlando
Jan 9, 2024
Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú.
Entonces falta mas información en la app para no seleccionar un hotel equivocado.
Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado.
Quedo atento a dicho reclamo y solicitud.
Orlando
Stayed 1 night in Jan 2024
10/10 Excellent
Mahysa
Nov 15, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Mahysa
10/10 Excellent
jacques
Travelled with partner
Apr 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
jacques
Stayed 2 nights in Mar 2023