Au Lac Charner Hotel

4.0 star property
4-star spa hotel near Bitexco Financial Tower, connected to a shopping center

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Photo gallery for Au Lac Charner Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior
Bonard Junior Suite + Afternoon tea on rooftop
Executive lounge
Lobby sitting area
Reviews
9.0

Wonderful

Popular amenities

  • Spa
  • Pool
  • Restaurant
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
87-89-91 Ho Tung Mau Street, Ben Nghe Ward, Ho Chi Minh City, 70000
  • Popular LocationDong Khoi Street7 min walk
  • Popular LocationSaigon Square7 min walk
  • Popular LocationBen Thanh Market11 min walk

Room options

Hamelin Executive Double + Rooftop Afternoon Tea

9.2/10 Wonderful
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Vannier Premier Double + Afternoon tea on rooftop

8.6/10 Very good
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Au Lac Charner Suite + Afternoon tea on rooftop

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

Bonard Junior Suite + Afternoon tea on rooftop

9.3/10 Wonderful
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Vannier Premier Twin + Afternoon tea on rooftop

9.3/10 Wonderful
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Hamelin Executive Twin + Afternoon tea on rooftop

8.5/10 Very good
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

De La Somme Family Room + Afternoon tea on rooftop

9.7/10 Exceptional
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the area

Ho Chi Minh City

Heart of Ho Chi Minh City.You'll be steps from Bitexco Financial Tower and within a 10-minute walk of Dong Khoi Street with a stay at this District 1 hotel. Saigon Square and Ben Thanh Market are also within half a mile (1 km).

What's nearby

  • Dong Khoi Street - 7 min walk
  • Saigon Square - 7 min walk
  • Ben Thanh Market - 11 min walk
  • Saigon Central Post Office - 15 min walk
  • Independence Palace - 20 min walk

Getting around

  • Saigon Railway Station - 11 min drive
  • Ga Tau Go Vap Station - 21 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive

Restaurants

  • Terrace Cafe - Bitexco Tower
  • ‪Rice Field - ‬1 min walk
  • ‪Baozi - ‬1 min walk
  • ‪KOI Thé - ‬1 min walk
  • ‪Hoang Yen Premier Buffet - ‬1 min walk

About this property

Au Lac Charner Hotel

4-star spa hotel near Bitexco Financial Tower, connected to a shopping center
Au Lac Charner Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Au Lac Charner Hotel. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 4-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 10 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Au Lac Charner Hotel offers 91 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and facials. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Pick-up airport shuttle (surcharge) from 7:00 AM - 9:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 3000000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 650000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 3000000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 575000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Au Lac II Hotel Ho Chi Minh City
Au Lac II Hotel
Au Lac II Ho Chi Minh City
Au Lac II
Silverland Charner Hotel Ho Chi Minh City
Silverland Charner Ho Chi Minh City
Silverland Charner
Silverland Charner Ho Chi Min
Silverland Charner Hotel
Au Lac Charner Hotel Hotel
Au Lac Charner Hotel Ho Chi Minh City
Au Lac Charner Hotel Hotel Ho Chi Minh City

Au Lac Charner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 676 reviews" "
Rating 8 - Good. 177 out of 676 reviews" "
Rating 6 - Okay. 38 out of 676 reviews" "
Rating 4 - Poor. 17 out of 676 reviews" "
Rating 2 - Terrible. 17 out of 676 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dzevahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Au Lac Charner Hotel is a beautiful and charming hotel in Ho Chi Minh, Vietnam, with an excellent location that allowed me to easily explore all the important sights within walking distance. The hotel's ambiance and surroundings truly added to the overall experience of my visit. However, my stay was slightly marred by an issue I encountered with the hotel's cancellation policy. Three days before my scheduled departure, I reached out to cancel my last day's stay due to personal reasons. Despite following the hotel's required notice period of 72 hours, I did not receive any response to my cancellation request. Upon my arrival at the hotel, I presented my correspondence regarding the cancellation, but unfortunately, the staff refused to accept my request and insisted that I pay for the additional day. This lack of communication and flexibility regarding the cancellation policy was disappointing and resulted in an unexpected additional charge for me. Overall, my experience at the hotel in Ho Chi Minh was enjoyable due to its beauty and convenient location. However, the lack of responsiveness and flexibility in handling my cancellation request left a negative impression. I hope that the hotel management can improve their communication and customer service in such situations to ensure a more satisfactory experience for guests.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to all attractions. Staff was very friendly. Great price for the location and what you get.
Stayed 2 nights in Mar 2024

10/10 Excellent

HakLeng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Welcoming, friendly, and super catering.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clare

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean beautiful hotel. Amazing staff. Walk to everything. Highly recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and welcoming. They provided exceptional service, wonderful recommendations and greetings. I highly recommend staying at this hotel for your time in Ho Chi Minh. The location is walkable distance to many restaurants, cafes, shops, and attractions.
Stayed 4 nights in Feb 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the hotel is perfect. The staff are extremely friendly and helpful. The room was very comfortable. The only negative is the condition of the shower floor.
Stayed 7 nights in Feb 2024

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The property is wonderful and the staff is a delight. This was my second stay but not my last! Thank you!
Stayed 3 nights in Feb 2024

10/10 Excellent

Steve, Perth

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Police station cross the road. Food? Turn ether way 3 doors up restront next to it a cheep food restront next is 7/11 next to that more food. Pool is grate,sauna is grate.Between brefast and omlets and cakes and fruit the afternoon tea on the roof is wow. The staff are grate even on publick holiday. You want to change cash turn left 3 doors up best rate in town.. This place is a gem..
Stayed 2 nights in Feb 2024