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Hampton by Hilton Dortmund Phoenix See

3.5 star property
3.5-star hotel near Westfalenhallen

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Photo gallery for Hampton by Hilton Dortmund Phoenix See

Courtyard view
Restaurant
Reception
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Fassstrasse 3, Dortmund, 44263
  • Place, KletterMAX Climbing Centre
    ‪1 min walk‬
  • Place, Phoenix Lake
    ‪3 min walk‬
  • Place, Westfalenpark Dortmund
    ‪19 min walk‬
  • Airport, Dortmund (DTM)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Queen Bed, Non Smoking

  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Queen Bed (Connecting Rooms)

  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Queen Bed (Connecting Rooms)

  • City view
  • Sleeps 4
  • 1 Queen Bed

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About the area

Dortmund

Hörde stay.A stay at this Hörde hotel places you steps from KletterMAX Climbing Centre and within a 5-minute walk of Phoenix Lake. Phoenix des Lumières and Westfalenpark Dortmund are also within 2 miles (3 km).

What's nearby

  • KletterMAX Climbing Centre - 1 min walk - 0.0 km
  • Phoenix Lake - 3 min walk - 0.3 km
  • Westfalenpark Dortmund - 19 min walk - 1.6 km
  • Rombergpark Botanical Garden - 4 min drive - 2.7 km
  • Florian Tower - 5 min drive - 3.3 km

Getting around

  • Hoerde U-Bahn - 5 min walk
  • Dortmund-Hörde Station - 6 min walk
  • Dortmund (DTM) - 11 min drive

Restaurants

  • ‪Pfefferkorn NY Steakhouse - ‬5 min walk
  • ‪Frittenküche - ‬4 min walk
  • ‪Bocca - ‬2 min walk
  • ‪Café Solo | Solo factory - ‬5 min walk
  • ‪Poststübchen - ‬3 min walk

About this property

Hampton by Hilton Dortmund Phoenix See

3.5-star hotel near Westfalenhallen
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hampton by Hilton Dortmund Phoenix See.

This 3.5-star Dortmund hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hampton by Hilton Dortmund Phoenix See offers 130 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12.00 per day (328 ft away)
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hampton Hilton Dortmund Phoenix See Hotel
Hampton Hilton Dortmund Phoenix See
Hampton Hilton See
Hampton by Hilton Dortmund Phoenix See Hotel
Hampton by Hilton Dortmund Phoenix See Dortmund
Hampton by Hilton Dortmund Phoenix See Hotel Dortmund

Hampton by Hilton Dortmund Phoenix See Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 454 reviews
Rating 8 - Good. 157 out of 454 reviews
Rating 6 - Okay. 28 out of 454 reviews
Rating 4 - Poor. 5 out of 454 reviews
Rating 2 - Terrible. 4 out of 454 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and professional and the breakfast Buffet is great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beside the Phoenixsee. Breakfast is good with plenty of choice and is included in the price. Good transport links to Dortmund and other surrounding areas. Special mention should go to the staff who were wonderful. Courteous, helpful, efficient and always with a smile.
Stayed 6 nights in Jul 2025

10/10 Excellent

John, San Mateo

Stayed 4 nights in Apr 2025

10/10 Excellent

JOERG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and clean property. Excellent and competent service
Stayed 3 nights in Feb 2025

10/10 Excellent

Henrik

Stayed 1 night in Nov 2024

6/10 Okay

amit

Stayed 3 nights in Sep 2024

10/10 Excellent

Hayley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Well located hotel right near the beautiful lake. Rooms are spacious and clean and the hotel is very noise proof and quiet when the windows are shut. Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time my son and I have visited. Love the breakfast, it’s a great place to stay. The staff are considerate and helpful. There are some great restaurants nearby and the Phoenix sea makes a nice route for a run early in the morning. The bathroom doors are on rollers and let light through if that’s an issue but other than that would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 4 nights in Jun 2024

10/10 Excellent

Sam

Stayed 1 night in Jun 2024

10/10 Excellent

Ross

Stayed 1 night in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

maggie

Stayed 4 nights in Nov 2022

10/10 Excellent

Christian, Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at a unique location; historical and beautiful surrounding lake area behind the hotel. The staff are very curious and professional.
Stayed 1 night in Jun 2022

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Nice property in great location. Will stay here again.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel ,very clean great breakfast too
Stayed 1 night in Aug 2020

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location near lake. No restaurant at hotel but several nearby.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Dortmund

Good quality overall as usual. Love the waffles (:=
Stayed 1 night in Jan 2020

8/10 Good

Nidal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wooooow!!!

Nice place to stay and very friendly and helpful people. Would recommend and also I would stay there again.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019