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Hôtel Bano Palace

3.0 star property
3-star hotel perfect for exploring Douala

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Photo gallery for Hôtel Bano Palace

Junior Suite
Restaurant
Gym
Exterior
Senior Suite | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rue Drouot Face Lycée d'Akwa, Douala, 12449
  • Place, Eko Market
    ‪11 min walk‬
  • Place, La Nouvelle Liberte
    ‪15 min walk‬
  • Place, Cathedral of Saints Peter and Paul
    ‪2 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room

Twin Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Senior Suite

Senior Suite

Senior Suite

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Twin Room

  • Sleeps 2
  • Free WiFi

About the area

Douala

Heart of Douala.Stay at this Douala hotel and you'll be within half a mile (1 km) of Eko Market and 2 miles (3 km) of La Nouvelle Liberte. Cathedral of Saints Peter and Paul and Espace Doual'art are also within 2 miles (3 km).

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • La Nouvelle Liberte - 15 min walk - 1.3 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Espace Doual'art - 3 min drive - 2.1 km
  • Japoma Sports Complex - 21 min drive - 22.5 km

Getting around

  • Douala (DLA-Douala Intl.) - 33 min drive

Restaurants

  • ‪Saga africa - ‬11 min walk
  • ‪Café De France - ‬8 min walk
  • ‪La Reine - ‬10 min walk
  • ‪La Kora Restaurant - ‬1 min walk
  • ‪Restaurant Table d'OR - ‬11 min walk

About this property

Hôtel Bano Palace

3-star hotel perfect for exploring Douala
Hôtel Bano Palace offers its guests an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Bano Palace. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3-star Douala hotel is smoke free.

  • 80 guestrooms or units
  • 6 levels
  • 2 buildings
  • Meeting rooms
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hôtel Bano Palace offers 80 accommodations with minibars and safes. Rooms open to lanais. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages.

Similar properties

Junior Suite, 1 Bedroom, Balcony, City View
Exotic Plaza Hotel
Douala
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, 1 review
The price is CA $54
CA $67 total
includes taxes & fees
Jun 11 - Jun 12
Exotic Plaza Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: XAF 10000 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XAF 3000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: XAF 10000 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bano Palace
Bano Palace Douala
Hôtel Bano Palace Hotel
Hôtel Bano Palace Douala
Hôtel Bano Palace Douala
Hôtel Bano Palace
Hôtel Bano Palace Hotel Douala

Frequently asked questions

How close is Hôtel Bano Palace to the airport?

Hôtel Bano Palace is 6.1 mi (33-min drive) away from the Douala (DLA-Douala Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Bano Palace?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Hôtel Bano Palace on Jun 15, 2026 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Bano Palace have an airport shuttle?

Hôtel Bano Palace offers a free airport shuttle, available 24 hours a day.

Does Hôtel Bano Palace offer free breakfast?

Hôtel Bano Palace does not offer free breakfast.

Is there a casino at Hôtel Bano Palace?

No, there is no casino at this hotel.

What time is check-in at Hôtel Bano Palace?

Check-in begins at 2:00 PM.

Is there free parking at Hôtel Bano Palace?

This hotel offers free self parking and valet parking.

Does Hôtel Bano Palace have a pool?

Hôtel Bano Palace features an outdoor pool.

Does Hôtel Bano Palace have a restaurant?

Hôtel Bano Palace is home to Motchom, which features African cuisine.

Does Hôtel Bano Palace have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Hôtel Bano Palace to downtown Douala?

Hôtel Bano Palace is 4.7 mi away from Douala.

Hôtel Bano Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Philippe M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it to anyone willing to stay in the main city for some days.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Ousmanou Oumarou

Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 10 nights in Feb 2024
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était OK
Stayed 1 night in Feb 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

luis jose

Disliked: Property conditions & facilities, room comfort

Fraude, demasiado caro.

Ustedes me enviaron conformación de la reserva e informaban que la habitación tenia 32 m2 y vistas a la piscina: El hotel NO TIENE PISCINA Y LA HABITACIÓN, INCLUIDO el BAÑO, NO LLEGA A 15 m2 A la legada no encontraban la reserva ?!?!?!
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

jean luc

Liked: Cleanliness, staff & service
La chambre était réservée pour deux avec petit déjeuner compris et nous avons eu la mauvaise surprise de nous entendre dire qu'un seul petit déjeuner était compris!!! Bizarre isn't it??? Wifi impossible à connecter dans les chambres!
Verified

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard rooms are small but adequate for a short stay
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel met and exceeded our needs. Good choice.

We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Hôtel très bien situé avec un personnel très bien intentionné.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.
Verified

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment

My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Nice hotel but location bad and staff need improve

Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND
Verified

4/10 Poor

Lagos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible bed,Terrible mattress !!!!! can not sleep

Terrible bed,Terrible mattress !!!!! can not sleep at all !!!
Verified

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in town

nice experience hotel is clean i have loved my stay in the hotel
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propreté et service irréprochables

Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Stayed 2 nights in Oct 2020
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018