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"Amazing hospitality, great service, comfortable rooms, terrific location! Can't get any better. Thank you for the extraordinary experience! " More

By a verified traveller on Wed 07 Sep 2016

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Hotel Description

5-star beach hotel near The Beach Mall

Steps from the beach

With a stay at this Dubai Marina hotel, you'll be within half a mile (1 km) of The Beach Mall and 16 miles (25 km) of Dubai Miracle Garden. Burj Khalifa is within 16 miles (25 km) and Dubai World Trade Centre is within 20 miles (32 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and a shopping center shuttle.

Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $253* Per night/room 8 Apr. - 9 Apr.

Room, 2 Single Beds, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 2 Single Beds, Balcony, Sea View (Ain Dubai)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony (Sea Front Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Balcony (Sea Front View Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Amwaj Rotana, Jumeirah Beach - Dubai ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Amwaj Rotana, Jumeirah Beach - Dubai

Everyone (3)
2 out of 5

Looks are deceiving.....

Pros: Locating of the hotel on convenient
Cons: Hotel staff, bath tubs leak water every time you use it. We complained to the front desk, but nothing was done. Room attendant was not attentive
Location: Location is good for food, walking distant from everything
Hotel decor is nice, however staff is very inattentive. Breakfast buffet was good with wide variety of food. Staff seemed to be irritated when you asked them a question or for help. Hotel lifeguards and security were over the top intrusive when it came to the pool area and the beach. You cannot take the pool towels to the beach, which we understood. The lifeguards and security staff strongly believed that I was hiding towels in my bag to take to the beach to the extent of following me out of hotel property and demanding to check my bag. Upon them checking my bag they found no towels. I felt hurt that they would not have some trust with their guest. I asked if its the hotels policy to follow guest to the beach area and demand to inspect guest personal belongings. They said no, it was their personal belief which is unacceptable. This harassment continued for a week, and it was annoying that a guest is not able to really enjoy themselves due to being labeled a potential criminal of theft. Travelocity is the worst when booking. They only booked for 1 guest, and upon arrival at the hotel, we had to pay extra $$ for the 2nd guest. I tried to resolve this issue at the hotel, and Travelocity had us on hold for 2 hours. When booking they stated to me that the booking is good for 2 guest and it was noted for 2 guest, but Travelocity only booked for one. The inconvenience and hassle of this should have never taken place as I had to pay extra $$ to try to enjoy my stay.

Posted by , from New York,NY on 6 Dec. 2017

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Comment from Hotel Management

12 Dec. 2017 by Mark Deere

Dear Hanna, Thank you for taking the time to share your review following to your recent visit at Amwaj Rotana. Although there are aspects of our hotel that did not meet your expectations, I am still glad that the location and breakfast could please. Your feedback is extremely valuable to us as this will give us room for improvements. We will discuss internally the points you have raised and hope that we can tempt you to visit us again in the future. Regards, Mark Deere, General Manager

1 out of 5

Don't stay at Amwaj Rotana

greqt location but outdated rooms and they will charge you extra if you want to have anybody other than the person registered use the pool.... I have never encounter this at any other hotel. I was there for work and after a long busy day decided to invite some of my business partners to join me at the pool for food and drinks and the attendant would not let them come into the pool area. He kept saying it was just for the people registered at the hotel. It was very embarrassing. I asked to talk to the manager who wouldn't come to meet me but instead said I would have to come to the front desk to talk to him. After waiting for 30min the manager came to inform me that it was hotel policy and they would make a 1 day exception.....

Posted by on 15 Dec. 2016

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5 out of 5

Amazing!

Amazing hospitality, great service, comfortable rooms, terrific location! Can't get any better. Thank you for the extraordinary experience!

Posted by on 7 Sep. 2016

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Comment from Hotel Management

14 Sep. 2016 by Mark Deere

Dear Guest, The team and I would like to thank you for taking the time to write your positive review. We are delighted to know that you enjoyed your stay and found our facilities, services and location outstanding. We certainly look forward to welcoming you back on your next visit to Dubai. Sincerely yours, Mark Deere General Manager Amwaj Rotana Jumeirah-Beach

All-inclusive Details

All-inclusive room rates at Amwaj Rotana, Jumeirah Beach - Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Amwaj Rotana, Jumeirah Beach - Dubai are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Amwaj Rotana, Jumeirah Beach - Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business center, 4 meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and spa services are also featured at the luxury Amwaj Rotana, Jumeirah Beach - Dubai. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 301 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Metro station: Jumeirah Beach Residence 2 Tram Station (0.3 km / 0.2 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free valet parking

Room Amenities

Amwaj Rotana, Jumeirah Beach - Dubai offers 301 accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature down comforters. 55-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • In-room fitness
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Horizon, All Day Dining - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Rosso, Italian Restaurant - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Benihana, Japanese - Overlooking the ocean and pool, this restaurant specializes in sushi and serves brunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

JB's Gastropub - This gastropub specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fumo Lounge by Rosso - This bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests, including children, and their visitors are required to present a valid passport or Emirates identification card at check-in. Copies of identification are not accepted.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 216.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • UnionPay
  • Car recommended
  • Limited hot water onsite
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Children stay free 0
  • Credit card pre-authorization
  • Guest will receive an email before arrival 24 hours
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 99 for adults and AED 49 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 216.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amwaj Jumeirah
  • Amwaj Rotana Jumeirah
  • Amwaj Rotana Jumeirah Beach Residence Dubai
  • Amwaj Rotana Jumeirah Residence
  • Amwaj Rotana Jumeirah Residence Hotel
  • Amwaj Rotana Jumeirah Residence Hotel Dubai Beach
  • Rotana Amwaj
  • Rotana Amwaj Jumeirah
  • Rotana Jumeirah
  • Rotana Residence
  • Amwaj Rotana Jumeirah Beach Residence Hotel Dubai
  • Amwaj Rotana Jumeirah Beach Residence Hotel
  • Amwaj Rotana Jumeirah Beach Residence

You should know

  • There is limited hot water on site.
  • The seasonal pool will open in June and close in December.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Amwaj Rotana, Jumeirah Beach - Dubai.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.