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Carlton Tower Hotel

4.0 star property
4-star hotel near Gold Souk

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Photo gallery for Carlton Tower Hotel

Pool
Exterior
Nightclub
Reception
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
Baniyas Street, near to Deira Twin Towers, Dubai, 1955
  • Place, Gold Souk
    ‪12 min walk‬
  • Place, Dubai Cruise Terminal
    ‪4 min drive‬
  • Place, BurJuman Mall
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for Budget Single Room

Minibar, in-room safe, individually decorated, individually furnished

Budget Single Room

  • Sleeps 1

View all photos for Junior Suite Creek View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Creek View

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room (Creek View)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (Creek View)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Twin Room With City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room With City View

  • Sleeps 2

Deluxe Double Room Creek View

  • Sleeps 2

Deluxe Double Room City View

  • Sleeps 2

Junior Suite Creek View

  • Sleeps 2

View all photos for Deluxe Twin Room Creek View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room Creek View

  • Sleeps 2

View all photos for Junior Suite With City View

Living area

Junior Suite With City View

  • Sleeps 2

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About the area

Dubai

City center stay.Within a 15-minute walk of this Deira hotel, you'll find Gold Souk and Al Ghurair Centre. Also, Dubai Creek is within half a mile (1 km) and Dubai Cruise Terminal is within 3 miles (5 km).

What's nearby

  • Naif Souq - 6 min walk - 0.6 km
  • Al Ghurair Centre - 12 min walk - 1.1 km
  • Gold Souk - 12 min walk - 1.1 km
  • Dubai Cruise Terminal - 4 min drive - 3.0 km
  • BurJuman Mall - 5 min drive - 3.7 km

Getting around

  • Baniyas Square Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Danial Restaurant - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Choc & Nuts - ‬1 min walk
  • ‪Al Fanar Seafood Restaurant - ‬6 min drive
  • ‪Shiraz Nights Restaurant - ‬4 min walk

About this property

Carlton Tower Hotel

4-star hotel near Gold Souk
Carlton Tower Hotel offers its guests a sauna and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A nightclub, spa services, and a terrace are also featured at the business-friendly Carlton Tower Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 158 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Carlton Tower Hotel offers 158 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and manicures and pedicures.

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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 68 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 24-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Tower Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 157 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 68 per person
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 157 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Hotel Tower
Carlton Tower
Carlton Tower Dubai
Carlton Tower Hotel
Carlton Tower Hotel Dubai
Hotel Carlton Tower
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel Dubai

Carlton Tower Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 177 out of 630 reviews
Rating 8 - Good. 222 out of 630 reviews
Rating 6 - Okay. 128 out of 630 reviews
Rating 4 - Poor. 60 out of 630 reviews
Rating 2 - Terrible. 43 out of 630 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Takayuki

Stayed 1 night in Jul 2025

8/10 Good

Firozali H.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025

8/10 Good

Firozali H.

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 7 nights in Jul 2025

8/10 Good

Firozali H.

Liked: Cleanliness, amenities
A reasonable 4star hotel
Stayed 1 night in Jul 2025

8/10 Good

Tobias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at
Stayed 6 nights in Jun 2025

10/10 Excellent

Muhammad

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect down here so far
Stayed 1 night in May 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade. Other than that, service was good.
Stayed 4 nights in Apr 2025

8/10 Good

Syed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Lillian

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Walls are very thin you can hear everything the person next door is doing. My room smelt like musty cigarettes. Theres a nightclub connected to the hotel that blasts music all night on the weekend. When I arrived to the hotel the staff tried to tell me my Expedia booking confirmation was not valid and did not exist. I showed staff my confirmation from Expedia and they stated that since it is a third party they do not recognize it. I had to get in contact with Expedia while in Dubai and get this sorted which took over an hour.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Malek

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The dirtiest hotel I ever stayed in
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Stayed 5 nights in Dec 2024

8/10 Good

Syed

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Benoit

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 4 night Not hot water, very bad internet, no water in the pool
Stayed 4 nights in Sep 2024

2/10 Terrible

Syed

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Stayed 2 nights in Aug 2024

6/10 Okay

Mohammed, dammam

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Deira Dubai

I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a wonderful place close to everywhere and the door man is very nice all of them. Thank you so much for everything.
Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That stuff is very nice. Specially, the bell man. Jawed is very helpful.
Stayed 1 night in Feb 2024