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Citymax Hotel Business Bay

4.0 star property
4-star hotel near Dubai Fountain

Choose dates to view prices

Photo gallery for Citymax Hotel Business Bay

Outdoor pool
Exterior
Executive Suite
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Al Khaleej Al Tejari 2 St, Dubai, Dubai
  • Dubai Mall
    ‪2 min drive‬
  • Dubai Fountain
    ‪3 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

1 bedroom, in-room safe, desk, laptop workspace

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

1 bedroom, in-room safe, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Dubai

Downtown Dubai stay.Your stay at this Downtown Dubai hotel places you within 6 miles (10 km) of Dubai Fountain and Dubai Mall. Dubai Aquarium & Underwater Zoo and Burj Khalifa are also within 6 miles (10 km).

What's nearby

  • Dubai Mall - 2 min drive - 2.3 km
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 4.0 km
  • Dubai Fountain - 3 min drive - 3.1 km
  • Burj Khalifa - 4 min drive - 4.7 km
  • Dubai World Trade Centre - 6 min drive - 7.3 km

Getting around

  • Business Bay Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Hyde Hotel Dubai - ‬12 min walk
  • ‪Cleo - ‬12 min walk
  • ‪Sports On 4 - ‬8 min walk
  • ‪Katsuya - ‬13 min walk
  • ‪Anbar Restaurant & Cafe - ‬12 min walk

About this property

Citymax Hotel Business Bay

4-star hotel near Dubai Fountain
Citymax Hotel Business Bay offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. The business-friendly Citymax Hotel Business Bay also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 348 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Citymax Hotel Business Bay offers 348 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English, Filipino, Hindi

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

Room amenities

Entertainment

  • LED TV with satellite channels

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Business Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Citymax Hotel Business Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 52 reviews
Rating 8 - Good. 14 out of 52 reviews
Rating 6 - Okay. 0 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dragica

Stayed 4 nights in Mar 2025

10/10 Excellent

KFM

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and friendly, the evening shift of valet parking guy were polit person. But the security guard at night shift has to improve the way of talking with guest, not polit and professional
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, great bar and fantastic staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.
Stayed 1 night in Mar 2025

10/10 Excellent

AHMAD

Stayed 7 nights in Feb 2025

8/10 Good

Vigen, tuxedo park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really upscale as they claim it. But its ok.
Stayed 4 nights in Jan 2025

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.
Stayed 2 nights in Mar 2024

8/10 Good

Haidar, AMMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Tiffiney

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

2/10 Terrible

Tiffiney

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is rude Saniyah and Egyptian guy front desk. I have booked three times...meaning i get three reviews..be smart people...be nice to eveyone..because your reviews matter. Have respect for your guest.

10/10 Excellent

Tony

Stayed 3 nights in Mar 2023

10/10 Excellent

hassan

Stayed 12 nights in Jul 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2022

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was nice
Stayed 1 night in Nov 2021

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 7 nights in Oct 2021

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and helpful staff.
Stayed 2 nights in Oct 2021

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Citymax Hotel. Room was clean and staff very nice.
Stayed 4 nights in Sep 2021

8/10 Good

Mohd Hadzrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd stay at the hotel Check in / check out are fast, hotel is clean, staff is friendly, location is convenient
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, very good location. friendly staff. close to downtown
Stayed 5 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2021

10/10 Excellent

SallAissatou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new Hotel with an amazing Staff. The service is outstanding. Delicious food from the room service. Rooms are very clean with comfortable bed. Rochelle from the reception was exceptional such a nice and sweet person. The Breakfast buffet is so good and Ernesto is the best he is so caring i always smile when i see him at the breakfast because i know he will take care of me well, he even offered a cup of coffee when i was leaving at 4 AM and took beautiful pictures of my husband and me. I travel a lot but Citymax is one of the best hotel to stay in Dubai
Stayed 1 night in Mar 2020

10/10 Excellent

GayeSerigne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is Amazing A brand new hotel with Great location near to the Dubai Mall, Dubai airport not far from Fold Souk !! My wife and i spent almost 7 days there we felt like we were home because of the helpful and friendly staff. The service is outstanding. I appreciate the level of cleanliness and hygiene on this Covid 19 period. The breakfast buffet was delicious with so many choices Ahad was so nice always taking care of us like everybody there. We also enjoyed the pool. Karim from the reception help a lot. We will definitely come back.
Stayed 6 nights in Mar 2020