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Grand Excelsior Hotel Al Barsha

4.0 star property
Family-friendly 4-star hotel near Mall of the Emirates

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Photo gallery for Grand Excelsior Hotel Al Barsha

Property entrance
Suite
Suite | Living area
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Breakfast available

Explore the area

Map
60th Street, Al Barsha 1, Dubai, 213434
  • Mall of the Emirates
    ‪12 min walk‬
  • Ski Dubai
    ‪12 min walk‬
  • Souk Madinat Jumeirah
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, memory foam beds, in-room safe, desk

Executive Room

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, memory foam beds, in-room safe, desk

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, memory foam beds, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Dubai

Central Dubai getaway .Your stay at this Al Barsha hotel places you within 3 miles (5 km) of Mall of the Emirates and Burj Al Arab. Souk Madinat Jumeirah and Wild Wadi Water Park are also within 3 miles (5 km).

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 4 min drive - 4.1 km
  • Wild Wadi Water Park - 4 min drive - 4.4 km
  • Burj Al Arab - 5 min drive - 4.7 km

Getting around

  • Mall of the Emirates Station - 19 min walk
  • Dubai Intl. Airport (DXB) - 32 min drive

Restaurants

  • Sherlock’s Pub
  • ‪ستاربكس - ‬9 min walk
  • ‪23rd Street Sports House - ‬4 min walk
  • ‪Falafil Al Rabiah Al Khadra - ‬6 min walk
  • ‪Barsha Falcon Restaurant - ‬8 min walk

About this property

Grand Excelsior Hotel Al Barsha

Family-friendly 4-star hotel near Mall of the Emirates
Grand Excelsior Hotel Al Barsha offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A nightclub, a sauna, and a rooftop terrace are also featured at the family-friendly Grand Excelsior Hotel Al Barsha. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 230 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2011
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Grand Excelsior Hotel Al Barsha offers 230 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body treatments and manicures and pedicures.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

Similar properties

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Novotel Dubai Al Barsha

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is CA $59
CA $78 total
includes taxes & fees
Jun 27 - Jun 28
Novotel Dubai Al Barsha

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 65 for adults and AED 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AED 200
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Excelsior Hotel Al Barsha

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 65 for adults and AED 35 for children
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Excelsior
Grand Excelsior Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Dubai
Hotel Grand Excelsior
Grand Excelsior Al Barsha
Excelsior Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel
Grand Excelsior Hotel Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel Dubai

Grand Excelsior Hotel Al Barsha Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 144 out of 568 reviews
Rating 8 - Good. 203 out of 568 reviews
Rating 6 - Okay. 98 out of 568 reviews
Rating 4 - Poor. 71 out of 568 reviews
Rating 2 - Terrible. 52 out of 568 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Habib El

Stayed 4 nights in Feb 2025

2/10 Terrible

Amer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.

2/10 Terrible

Amer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kabir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good reasonable property and is walkable distance from Mall of Emirates and the metro!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Paid for early check in and late check out - well worth the money Huge room
Stayed 2 nights in Dec 2024

10/10 Excellent

mohamed

Stayed 1 night in Nov 2024

10/10 Excellent

Munyong

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities, room comfort

Big rooms very slow check in

Big rooms very slow check in
Stayed 3 nights in Mar 2024

10/10 Excellent

Munyong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Philip

Stayed 3 nights in May 2024

8/10 Good

SUSHIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Good.
Stayed 4 nights in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff should treat all customers equally regardless of age or race.
Stayed 4 nights in May 2024

8/10 Good

Realyn Laserna

Stayed 7 nights in Mar 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All that glitters isn’t gold!

Helpful staff, accommodated a late check in which was appreciated. I had informed hotel ahead of this. Stayed in the ambassador suite. Looks amazing in pictures. In reality - it’s tired, old and dirty. Carpet terribly stained, shower leaked so bad that it flooded the bathroom. Bed was uncomfortable. Pool area on roof, small and would get busy if one family used it! And despite being pictured, no fruit in fruit bowl - just an empty bowl on arrival. In its day the room would have been superb, but that day has long gone. Breakfast was middle range, and would be tiresome if staying for more than 1 night.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Feb 2024

10/10 Excellent

Faith C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind
Stayed 4 nights in Mar 2024

8/10 Good

Hassan, Jeddah

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The rooms are big and clean. The service is poor. I waited for a long time to get an iron and ironboard.
Stayed 2 nights in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Irene

Stayed 3 nights in Jan 2024

8/10 Good

HALIMULATI

Liked: Cleanliness, staff & service, property conditions & facilities
not bad
Stayed 7 nights in Dec 2023

8/10 Good

Espen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was convenient to the Emirates Mall and Metro, good restaurants. Only complaint is they allow smoking in the bar
Stayed 19 nights in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

4/10 Poor

Haitham

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not good for families

Not so good
Stayed 3 nights in Jul 2023

8/10 Good

amer

Stayed 6 nights in Jul 2023