Grand Mercure Dubai City

5.0 star property
5-star luxury hotel near City Centre Deira

Choose dates to view prices

Photo gallery for Grand Mercure Dubai City

Exterior
Indoor wedding
Reception
1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

View in a map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • City Centre Deira
    ‪12 min walk‬
  • Dubai Creek
    ‪4 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪12 min walk‬

Room options

Deluxe Suite

8.8 out of 10
Excellent
(16 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(15 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite

  • 101 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite (Dubai)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Grosvenor)

7.6 out of 10
Good
(5 reviews)
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Garhoud stay.Your stay at this Garhoud hotel places you within 3 miles (5 km) of City Centre Deira and Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 miles (10 km).

What's nearby

  • City Centre Deira - 12 min walk - 1.1 km
  • Dubai Creek - 4 min drive - 4.0 km
  • Gold Souk - 6 min drive - 6.2 km
  • Dubai World Trade Centre - 7 min drive - 8.0 km
  • Dubai Mall - 10 min drive - 12.3 km

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Defood Restaurant - ‬6 min walk
  • ‪Bambooda - ‬10 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Roda Grill & Bar - ‬10 min walk
  • ‪Barista Lab - ‬9 min walk

About this property

Grand Mercure Dubai City

5-star luxury hotel near City Centre Deira
Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. A shuttle from the hotel to the airport is free (available 24 hours). Free valet parking is available.

This 5-star Dubai hotel is smoke free.

  • 361 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 3 coffee shops
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 125 for adults and AED 125 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 184.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 125 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 895 reviews
Rating 8 - Good. 178 out of 895 reviews
Rating 6 - Okay. 88 out of 895 reviews
Rating 4 - Poor. 49 out of 895 reviews
Rating 2 - Terrible. 83 out of 895 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in May 2025

10/10 Excellent

Takuya, Minato ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for layover.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Staff were very professional and cour

Stayed 6 nights in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, convenient location

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeffrey

Had to cancel for heath reasons
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

2/10 Terrible

Ammar

Travelled with family
Disliked: Staff & service, room comfort
We end up not staying very bad attitude from the front desk. We did not like it so we canceled our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the city but with 10 min walk to a metro station - GGICO
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilov

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Mar 2025

10/10 Excellent

Aqil

Stayed 1 night in Apr 2025

6/10 Okay

CHARLES

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Could be better

Boiler out of order Scale out of order Handshower to fix Room service doesn't care that much Pillows : almost hard Service at the lobby perfect Swimming pool perfect Shuttle perfect
Stayed 1 night in Apr 2025

8/10 Good

FELIPE

Stayed 1 night in Apr 2025

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I loved our stay! It was wonderful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bjorn

Stayed 1 night in Apr 2025

8/10 Good

roger, west vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

MOHAMMAD FAHIM

Stayed 2 nights in Apr 2025

6/10 Okay

Eliahu, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. The staff is plenty and polite. However... buttons in the elevator are elegant but not readable. Mediocre breakfast for 75 AED is terribly expensive, especially when you sit at a table that rocks like a ship in a storm. My room had several issues, among them: hair dryer plug incompatible with the wall outlet; non-functioning telephone and electrical outlet; coffee machine located in a very dim area, thus difficult to operate. This hotel deserves three starts, IMO.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
I extended our stay, it was fsntastic
Stayed 6 nights in Mar 2025

2/10 Terrible

jasdeep

Stayed 3 nights in Feb 2025

2/10 Terrible

SERGEY, Vancouver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Rozalyn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It wasn’t stated at all that the ATM in the hotel is a LOCAL ONLY ATM. It stole my debit card (which I NEVER got back because it was a “Sunday”). I kept asking about how to retrieve that card and even found ATM support on my way out and they couldn’t help. I asked SO MANY staff members and they said there was NOTHING they could do about it!! This really was a nightmare. PLEASE LABEL THE ATM AS NON-FOREIGNER FRIENDLY. This made my experience really bad!!!!
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant night stay

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Stayed 1 night in Feb 2025