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Hotel Indigo Dubai Downtown, an IHG Hotel

5.0 star property
5-star luxury hotel near Dubai Mall

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Photo gallery for Hotel Indigo Dubai Downtown, an IHG Hotel

Lobby
Pool views, open daily
Property amenity
Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; Mediterranean cuisine
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Popular LocationDubai Mall14 min walk
  • Popular LocationDubai Aquarium & Underwater Zoo20 min walk
  • Popular LocationBurj Khalifa4 min drive
  • AirportDubai (DXB-Dubai Intl.)16 min drive

Room options

View all photos for Standard Room, 2 Single Beds (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds (Creek View)

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Creek View)

Junior Suite, 1 King Bed (Creek View)

Junior Suite, 1 King Bed (Creek View)

  • 45.7 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Creek View)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Creek View)

  • 63 sq m
  • Canal view
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Downtown View)

Suite, 1 King Bed (Downtown View)

Suite, 1 King Bed (Downtown View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 27.4 sq m
  • Canal view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Premium Room, 2 Single Beds (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds (Creek View High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Creek View High Floor)

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Creek View)

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Creek View)

Premium Room, 1 King Bed (Creek View)

Premium Room, 1 King Bed (Creek View)

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Pullman Dubai Downtown
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is CA $184
per night
CA $233 total
includes taxes & fees
17 May - 18 May
Pullman Dubai Downtown

About the area

Dubai

City center retreat .Your stay at this Downtown Dubai hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. Also, Dubai Water Canal is within half a mile (1 km) and KidZania is within 2 miles (3 km).

What's nearby

  • Dubai Mall - 14 min walk
  • Dubai Fountain - 16 min walk
  • Dubai Aquarium & Underwater Zoo - 20 min walk
  • Burj Khalifa - 4 min drive
  • Dubai World Trade Centre - 5 min drive

Getting around

  • Dubai Trolley Station 1 Tram Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • CZN Burak Dubai - 10 min walk
  • Duomo Dubai - 9 min walk
  • Café De Paris - 5 min walk
  • Inti - 10 min walk
  • Off The Wall - 1 min walk

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

5-star luxury hotel near Dubai Mall
Hotel Indigo Dubai Downtown, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 20 levels
  • Built in 2020
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Indigo Dubai Downtown, an IHG Hotel offers 269 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Art supplies
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays: AED 95 for adults and AED 50 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Hotel Indigo Dubai Downtown
Indigo Dubai Downtown, An Ihg
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

Hotel Indigo Dubai Downtown, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 414 out of 510 reviews" "
Rating 8 - Good. 64 out of 510 reviews" "
Rating 6 - Okay. 19 out of 510 reviews" "
Rating 4 - Poor. 7 out of 510 reviews" "
Rating 2 - Terrible. 6 out of 510 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

sukhdeep s.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Saiqa

Travelled with family
Liked: Amenities
Thoroughly enjoyed our stay at Hotel Indigo. Qe had a twin room on the third floor with views of the Creek. All of the staff were brilliant, especially Yadanar at the reception. The staff doing the housekeeping and serving breakfast were great also. They seemed to be happy and enjoy their roles. I hope the management/ owners realise the staff are an asset to the hotel. The hotel was within walking distance of Dubai Mall, but we used taxis for ease. The staff got us taxis and we didn't need to wait longer than a few minutes. I would stay here again and would recommend this to others.
Stayed 4 nights in Jan 2024

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Costin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great service , excellent location !
Stayed 3 nights in Jan 2024

10/10 Excellent

charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel EXCEEDED expectations across the board! I have traveled all over the world and this is one of the BEST HOTELS I have ever experienced! Bravo to everyone there...all stars!
Stayed 8 nights in Jan 2024

10/10 Excellent

Umara

Stayed 4 nights in Jan 2024

10/10 Excellent

Don

Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin, Arlington

Stayed 3 nights in Jan 2024

10/10 Excellent

Babatunde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023