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Hyatt Regency Dubai Creek Heights

5.0 star property
Family-friendly 5-star hotel near BurJuman Mall

Choose dates to view prices

Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
Fitness facility
3 bars/lounges, rooftop bar
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Dubai World Trade Centre
    ‪4 min drive‬
  • City Centre Deira
    ‪4 min drive‬
  • BurJuman Mall
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • 38 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(28 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

  • 193 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

  • 150 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

  • 55 sq m
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 55 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Heart of Dubai.Your stay at this Bur Dubai hotel places you within 3 miles (5 km) of Dubai Creek and BurJuman Mall. City Centre Deira and Dubai World Trade Centre are also within 6 miles (10 km).

What's nearby

  • Dubai Creek - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 4 min drive - 4.4 km
  • City Centre Deira - 4 min drive - 3.7 km
  • BurJuman Mall - 4 min drive - 4.1 km
  • Dubai Festival City Mall - 4 min drive - 4.4 km

Getting around

  • Health Care City Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Market 24 - ‬2 min walk
  • ‪Bijou Patisserie - ‬12 min walk
  • ‪Eve Penthouse & Lounge - ‬4 min walk
  • ‪Seville's - ‬11 min walk
  • ‪ستاربكس - ‬6 min walk

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly 5-star hotel near BurJuman Mall
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square meters) and includes a conference center. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 34445 sq ft of conference space
  • 3200 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

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Hyatt Regency Dubai Creek Heights Residences

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  • Spa
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  • Free WiFi
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1400
  • New Year's Eve (December 31) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 938 reviews
Rating 8 - Good. 248 out of 938 reviews
Rating 6 - Okay. 77 out of 938 reviews
Rating 4 - Poor. 38 out of 938 reviews
Rating 2 - Terrible. 38 out of 938 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was overall good and comforting the only issue is the weak sound proofing stuff.
Stayed 2 nights in Mar 2025

10/10 Excellent

sukhjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel and country

Hotel is amazing. 6* Hotel staff-out standing service Club lounge access - not a huge choice of alcohol but food was amazing Pool and seats. Very clean but small Buffet breakfast. Huge variety of food and chef would cook any food that one wanted.
Pool on 2nd floor
Such a clean pool
Stayed 8 nights in Mar 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not perfect for wheelchair but great value/price

The hotel has a great location, easy access from the airport easy traffic to major attractions. The only problem in concern if you are in a wheelchair or electric scooter, it sits a little bit higher and you have to use a ramp to get up to the check-in which the ramp is pretty steep and slick so my electric scooter did not grab and I had to push it up, but the hotel staff is extremely helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatoumata

Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Mar 2025

10/10 Excellent

Zahra Tarik

Stayed 9 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but staff communications lacking

A very nice hotel, very modern and clean. The staff in the restaurant do understand English very well, and keep getting your order for food wrong. Asked for a bucket of ice and never got it. asked for a pot of tea with two tea bags in it, and just got a pot of hot water. Then a pot with one tea bag, but no milk for the tea. Asked for turkey bacon, which is normally on the buffet, but not avaiable one morning. Was told they would prepare some and bring it to the table. 20 minutes later, finished with breakfast and still no turkey bacon. Chased up the manager who went into the kitchen to order it, as it had never been ordered and took another 10 minutes. Staff needs to learn to communicate in English with the majority of the customers.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert L, Collierville

Stayed 4 nights in Feb 2025

10/10 Excellent

gurinderpaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Miladin, Brookfield

Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. We opted to stay here after our last stay at a neighbouring Hyatt hotel was disturbed by children running up & down the corridor until 3AM. This was perfect; no sleep disturbance; fantastic breakfast. Staff extremely helpful & polite; genuinely cared about guest comfort.
Stayed 3 nights in Jan 2025

2/10 Terrible

Gareth

Stayed 2 nights in Feb 2025

10/10 Excellent

Ghaith

Stayed 3 nights in Jan 2025

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and upgraded me for free. The breakfast bar was fantastic and beautifully presented.
Stayed 3 nights in Jan 2025

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 2909 for 2 nights. For both nights door banging noises and men talking loudly in the corridor at 5:30am occurred.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel with very friendly staff. The location was great for us. Management addressed any issues right away
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Romantic Getaway

Pros: Super friendly staff, quite location, good facilities. Cons: can smell food inside the rooms and lobby during meal preparation time (possible ventilation issue), old harsh towels, hard bed. Breakfast can be better.
Stayed 5 nights in Jan 2025

10/10 Excellent

CHOUDHURY, Solihull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2025

2/10 Terrible

MD, CANTONEMENT

Stayed 5 nights in Dec 2024

6/10 Okay

Evans, KAMPALA

Stayed 2 nights in Nov 2024

10/10 Excellent

Wasim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrey

Stayed 1 night in Nov 2024

10/10 Excellent

Nirmal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place with friends and helpful staff. Conveniently located. Large rooms
Stayed 1 night in Dec 2024