2/10 Terrible
Marie
Travelled with family
2 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was super weird. I will say that some of the staff was helpful - Joyce, Chaudry, breakfast restaurant manager & team at the Indian restaurant were lovely. That said I would NOT stay at this hotel. 1st surprise was that there is no view of ocean - hotel pics implied there was a view - they have had this expectation from a lot of guests so should change their pics. 2nd: 1/2 the rooms have an INTERNAL view - no external view - so our room 131 had non-soundproof windows over the LOBBY. Not a good visual by any means and very hard to sleep with constant noise. (I did raise this with them and they could not move us bc fully booked - they told me to just call if there was noise - we did, multiple times, but that's obviously NOT a great sleep experience.) The room itself was not well lit & carpet had stains. The difficult sleep situation was the worst part of the stay (and kind of the whole point of the stay), rest was mixed. Location had no view and really not close to beach, also it is on a "slip road" so difficulty with taxis. Buffet breakfast was good.
Marie
Stayed 2 nights in Dec 2023