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Kempinski Mall Of The Emirates

5.0 star property
5-star luxury hotel near Ski Dubai, connected to a shopping center

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Photo gallery for Kempinski Mall Of The Emirates

Rooftop terrace
Creator video
Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea
Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
Sheikh Zayed Road, Al Barsha, Dubai
  • Place, Mall of the Emirates
    ‪2 min walk‬
  • Place, Ski Dubai
    ‪2 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours.

View from room

Executive Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours.

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

  • 159 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler | View from room

Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours

Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours | View from room

Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe room

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe room

9.6 out of 10
Exceptional
(9 reviews)
  • 61 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

1 bedroom, premium bedding, minibar, in-room safe

Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler

Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler | View from room

Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler

  • 149 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Aspen Three-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2 (once per stay),Private Butler

1 bedroom, premium bedding, minibar, in-room safe

Aspen Three-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2 (once per stay),Private Butler

  • 228 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

View from room

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

  • 76 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite, Multiple Beds, City View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite, Multiple Beds, City View

  • 152 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

View all photos for 3 Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours

  • 140 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

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About the area

Dubai

Skiing getaway.A stay at this Al Barsha hotel places you steps from Ski Dubai and within a 5-minute walk of Mall of the Emirates. Also, Souk Madinat Jumeirah is within 2 miles (3 km) and Kite Beach is within 6 miles (10 km).

What's nearby

  • Mall of the Emirates - 2 min walk - 0.2 km
  • Ski Dubai - 2 min walk - 0.2 km
  • Souk Madinat Jumeirah - 2 min drive - 3.0 km
  • Wild Wadi Water Park - 3 min drive - 3.4 km
  • Burj Al Arab - 4 min drive - 3.7 km

Getting around

  • Mall of the Emirates Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Aspen - ‬2 min walk
  • ‪Eugène Eugène - ‬2 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬5 min walk
  • ‪Salero Tapas & Bodega - ‬2 min walk

About this property

Kempinski Mall Of The Emirates

5-star luxury hotel near Ski Dubai, connected to a shopping center
During the winter, enjoy onsite recreation like snowboarding, snow tubing, and sledding. After a day on the slopes, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, including a 24-hour fitness center and a steam room. Kempinski Mall Of The Emirates helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site, along with a snack bar/deli. WiFi and wired Internet are free in public spaces. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 351 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Kempinski Mall Of The Emirates offers 351 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenity
Sheraton Mall of the Emirates Hotel, Dubai
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,008 reviews
The price is CA $324
CA $405 total
includes taxes & fees
Oct 20 - Oct 21
Sheraton Mall of the Emirates Hotel, Dubai

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 150 for adults and AED 75 for children
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Piano
  • Shopping mall
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Mall Of The Emirates

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 75 for children
  • Airport shuttle fee: AED 263 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emirates Mall Kempinski
Kempinski
Kempinski Emirates Mall
Kempinski Hotel Emirates Mall
Kempinski Mall Emirates
Emirates Mall Hotel
Kempinski Dubai
Kempinski Hotel Dubai
Kempinski Mall Emirates Hotel Dubai
Kempinski Mall Emirates Hotel
Kempinski Mall Emirates Dubai
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Dubai
Kempinski Mall Of The Emirates Hotel Dubai

Reviews

Kempinski Mall Of The Emirates Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

8/10 Good

Belaynesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, however, there is a room for improvement but we had a good stay overall.
Stayed 8 nights in May 2025

10/10 Excellent

Yousef

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities
Beautiful rooms and good service
Stayed 3 nights in Jun 2025

8/10 Good

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel by Mall of Emirates

For the summer, best to be by the mall because the weather is very hot.
Stayed 1 night in Jun 2025

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

shahira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just perfect… nothing more to add perfection
Stayed 3 nights in May 2025

10/10 Excellent

Jay

Stayed 2 nights in May 2025

10/10 Excellent

Vidya

Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Eh, no thanks.

We were locked out of our suite even though we had paid for late checkout. While that was eventually resolved, the inconvenience continued—our electricity hadn’t been restored, and I had to call the front desk to get the lights turned back on. We also discovered the pool was closed for renovation, but only after we asked about it. The hotel does provide free transportation to the beach, though we didn’t use it as we had a flight to catch that afternoon. Breakfast was limited in variety, but the staff was courteous. The gym, though small, was well equipped and had an instructor on site. Overall, our first stay at the Kempinski Dubai was quite a maddening experience.
Stayed 1 night in May 2025

10/10 Excellent

Rudina

Stayed 1 night in May 2025

10/10 Excellent

Neil

Stayed 4 nights in Apr 2025

10/10 Excellent

Belaynesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Great for kids and shopping as well as Ski Dubai logistics.
Stayed 4 nights in Apr 2025

10/10 Excellent

Belaynesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shahim

Stayed 4 nights in Apr 2025

8/10 Good

Murtadha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 6 nights in Apr 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Connected to the property
Stayed 4 nights in Apr 2025

10/10 Excellent

yosef

Stayed 1 night in Mar 2025

4/10 Poor

Veronica

Liked: Property conditions & facilities
Room was smelling cigarette. Staff was nice but did not solve problem. Executive lounge closed too early. Not allowed to take food form executive lounge. Took me wrong room when checked in. Very disorganized.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located at Mall of Emirates, next to the Metro
Stayed 4 nights in Feb 2025

10/10 Excellent

Ammar, Sterling Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property so quite and convenient, the beds and services are excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Stayed 1 night in Mar 2025